BlackBerry CEO Heins not happy with how long it takes carriers to update OS

"We're trying to work with all of our carriers, specifically in the US, to speed this process up. They're willing to engage, but the process is the process. When my team talks about 10.1, 10.2, I always remind them of, 'You know what's in, but these guys out there don't even have it yet.' We tend to get ahead of the curve ourselves and think this is what BlackBerry 10 really is, and then customers even don't have it in their hands. We will continue to push that as strong as we can, because I'm not satisfied with these cycle times of new updates."
"They let a whole new platform onto their networks, whole new products. Nobody knows what they're going to do on the carrier's side, so they're testing themselves thoroughly. The network is their asset. The quality of their connectivity is their asset. We have to be sympathetic with this as well, but I hope and I'm optimistic that going forward, when they learn about the stability the platform, this will improve quite substantially."
-Thorsten Heins, CEO, BlackBerry
"They let a whole new platform onto their networks, whole new products. Nobody knows what they're going to do on the carrier's side, so they're testing themselves thoroughly. The network is their asset. The quality of their connectivity is their asset. We have to be sympathetic with this as well, but I hope and I'm optimistic that going forward, when they learn about the stability the platform, this will improve quite substantially."
-Thorsten Heins, CEO, BlackBerry
source: Crackberry