Apple's Tim Cook on the Note 7 incident: "We welcome all switchers"

Apple's Tim Cook on the Note 7 incident:
Yesterday, Apple announced its results for its fiscal fourth quarter. With 45.4 million units sold, the company is slightly below last year's number of 48.04 million phones sold in Q4, but still topped Wall Street analysts' expectations of 44.8 million.

Of course, the iPhone is a hot device and everyone expected it would do much better than many of its competitors this year. But it's no stretch to assume that Apple has enjoyed a slight boost in sales due to the recent flop of the Samsung Galaxy Note 7. The Sammy phablet's explosive nature did cause a number of people to turn away from the South Korean giant's products and look for alternatives. It's no surprise that many of them went straight for an iPhone.

In a report call, CEO Tim Cook outlined that Apple Pay transactions have grown 500% thanks to international growth of the servicelocations, and that Apple will be looking forward to delving into the IoT and smarthome solutions.

Cook did say that the Note 7 ordeal has most probably resulted in a boost of sales for the iPhones, though, he didn't linger or gloat with the statement. All he mentioned was that the opportunity presented by the Samsung incident is hard to estimate, but Apple is happy to welcome all the switchers.

Demand for the iPhone 7 and 7 Plus still far outweighs the supply, Cook added, and the company's current focus is to catch up. Whether that's going to happen soon is anyone's guess, but if the past has taught us anything, it's that it may take a couple of months.

source: CNBC



1. Derekjeter

Posts: 1557; Member since: Oct 27, 2011

Everyone I know that had a Note 7 either went to a 7 plus or a Pixel. One of them went to the V20 since he couldn't wait a few weeks to get one of the other two. No one went back to a Samsung phone. This sucks for me since Google f**ked up my order of my Pixel. I had a delivery date of 10/31 now it says 11/7 WTF!!! I had the same issue last year with my Nexus 6P. I have voiced my opinion on how no OEM will ever beat Apple on announcing, releasing, shipping the product. My 7 plus showed up a week and a half earlier than expected.

2. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

I don't know if what I observed is true or not, but it seems like Apple gets the stock ready before hand and then release the phones later and android OEMs the opposite. It seems like Android phones are delivered much later than their released date.

29. yann

Posts: 614; Member since: Jul 15, 2010

That shows that the demand for iPhone is not so big, as Cook explained. He received iPhone week before the date, but in the same time Pixel delayed. The demand for Pixel, according expectations is bigger, then the demand for iPhone, again - according exceted sales.

46. Finalflash

Posts: 4063; Member since: Jul 23, 2013

Well even with their biggest competition being hit by its biggest blunder of its life, iPhone sales were marginally over the low ball estimates Apple threw out for this quarter. Combined with the fact that they actually had lower revenue than expected on higher than expected iPhone sales means only lower margin iPhones sold. In other words, no one wants an iPhone 7.

50. marorun

Posts: 5029; Member since: Mar 30, 2015

Out of 10 iPhone sold at the store i work. 7 are SE 2 are 6S and 1 is a 7. ( plus and normal model combined ) So yep SE canibalizing the bigger model.

3. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

LOL when it comes to new phones that 1 week delay would be very agonizing.

8. truthwins unregistered

Apple was behind this explosion conspiracy. Suddenly after note 7 fiasco and now we are hearing about false s7 explosion news.

9. wando77

Posts: 1168; Member since: Aug 23, 2012

Funny how there are still over a million note 7's in circulation but there are no explosion stories now it is removed from sale. At the same time, there was no exploding s7 stories till the note 7 came off sale. Time to take down that flagship too? And all this comes as Apple are due to release a phone that was to receive a luke warm reception after the same design 3yrs in a row and no 3.5mm port.......hmmmmmmm

16. TerryTerius unregistered

Phone Arena absolutely adores conspiracy theories. It's like the reverse of Occam's razor combined with the opinion that Apple is literally the devil. I mean no offense, it's just amusing. Companies do underhanded things all the time, but I think it's funny that is literally the first thing people jump to in order to explain anything. The most complex answer possible is the one that is accepted the fastest.

19. Dr.Phil

Posts: 2488; Member since: Feb 14, 2011

Yes, and Apple did 9/11 too. It was an inside Jobs.

20. TerryTerius unregistered

Ha! That was a good chuckle, thank you for that. But... I'm willing to bet somebody out there has a theory connecting Apple to everything from ritualistic human sacrifices, to political coups, mankind's inability to breathe underwater, space shuttle explosions, the Bermuda triangle housing secret Apple testing facilities, the rise of ISIS, fast food not looking like the commercials, mind controlling flu shots, and JFK's assassination. All a complex scheme to undermine Google, Samsung and Microsoft in order become the undisputed lords of drunk phone calls and d*ck pics. Oh yeah, and of course they control every media outlet in the world in order to cover their nefarious plot to get positive reviews.

53. marorun

Posts: 5029; Member since: Mar 30, 2015

Money control everything apple has more money so more control. All the rest you said is a nice trolling overexageration.

64. TerryTerius unregistered

Yes it is obviously exaggeration, that was the point. If people believe that just because Apple has a ton of money it literally controls the world then I don't know what to tell them. Every comment section on a piece about negative news for Samsung or Google at some point inevitably turns to it somehow being Apple's fault. Which is ridiculous.

22. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

iSee what you cook-ed there.

30. yann

Posts: 614; Member since: Jul 15, 2010

You make my day! Thank you!

31. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012


52. marorun

Posts: 5029; Member since: Mar 30, 2015

9/11 was an inside jobs but not from apple lol.

51. marorun

Posts: 5029; Member since: Mar 30, 2015

Next google pixel will explode lol.

13. cdm283813

Posts: 424; Member since: Jan 10, 2015

People still want to buy Samsung. They just don't want to buy a old ass S7/S7 Edge. The only realistic option if you don't like the current phones is to wait next year and buy a burner phone to get you through.

69. IronTech

Posts: 154; Member since: May 27, 2016

"People still want to buy Samsung. They just don't want to buy an old ass S7/S7 Edge." In Asia, there are many many iSheeps out there who keep buying an iPhone 5s in 2016.

17. DeusExCellula

Posts: 1390; Member since: Oct 05, 2014

Boohoo you have to wait 8 days......

24. ramdroid

Posts: 138; Member since: May 21, 2016

No one I know even consider the Iphone 7 or 7 plus. Most of whom I know switched to s7 Edge. Design wireless charging Dual sim and knox are the main reasons

47. k4ever

Posts: 240; Member since: Oct 08, 2014

Funny, everyone I know or have encountered with a Note 7 during both recalls switched to a Galaxy S7 or S7 Edge. AT&T, Verizon, T-Mobile, and now Sprint have verified what I have seen. I don't know of one carrier that has verified what you have seen.

49. marorun

Posts: 5029; Member since: Mar 30, 2015

Out of 18 note 7 sold at my store. 11 took the pixel xl. 6 took Samsung S7. 1 took iPhone 7+ As for what you said about OEM shipping issue you might got your iPhone 7+ earlier ( you in USA? ) all my canadian clients who preordered got them easily more than 1 week late.. So its must depend on country.

4. IronTech

Posts: 154; Member since: May 27, 2016

"We welcome all switchers" What are you smoking, Cook? If I were an owner of Note 7, a device running Android OS, I would switch to another one running the same OS.

5. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

He's smoking dried Apple??

68. Darkkracker

Posts: 255; Member since: Jun 11, 2016

Actually I heard he smoked jobs Peter. And takes it up the Apple core. But that is just speculation.

39. iFlasher

Posts: 30; Member since: Dec 09, 2014

A lot of people I know that get the Note 7, switched to iPhone 7 already, some are waiting for the Pixel too

48. k4ever

Posts: 240; Member since: Oct 08, 2014

@IronTech, exactly! There are too many Android phones that are way better than the iPhone to switch to.

6. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Apple went undercover and made the whole note 7 fiasco to boost their sales and "welcome all switchers". /s

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