Apple iPhone 5 battery replacement program expands worldwide

Apple iPhone 5 battery replacement program expands worldwide
Last week, we told you that Apple was willing to replace the battery on certain Apple iPhone 5 models. Units sold between September 2012 and January 2013 are involved. If the purchase of your iPhone 5 falls in that range, click on the sourcelink and you will find yourself at Apple's official iPhone 5 battery replacement page. Punch in your phone's serial number, and you will see whether or not you are entitled to a free cell replacement from Apple.

If you live in the U.S. or China, Apple started the replacement process last week. Yesterday, Apple expanded it to other countries including Canada. If you qualify for a free replacement, you can return the phone to an Apple Authorized Service Provider, make an appointment with an Apple Store to bring it in, or contact Apple Technical Support online.

To get your iPhone 5 ready for the battery replacement, you need to back up your data to iTunes or iCloud, disable Find My iPhone, and erase data and settings by going to Settings > General > Reset > Erase all Content and Settings. Lastly, if your device has cracked glass or any other damage that affects battery replacement, these problems need to be repaired before Apple will accept the phone and replace the battery. In some cases, Apple says it might have to charge for the repair.


Related phones

iPhone 5
  • Display 4.0 inches 1136 x 640 pixels
  • Camera 8 MP (Single camera) 1.2 MP front
  • Hardware Apple A6 1GB RAM
  • Storage 64GB, not expandable
  • Battery 1440 mAh
  • OS iOS 10.x


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