Another swollen Apple iPhone 8 Plus battery discovered in China

Another swollen Apple iPhone 8 Plus battery discovered in China
At the end of last month, there were a few reports on social media about batteries swelling on the Apple iPhone 8 Plus. The swelling of the cell inside affected handsets creates enough pressure to cause the screen to pop out. Apple said that it would investigate the situation. Today, state run media in China reported that a consumer in the country with the surname Liu, received his iPhone 8 Plus with the device cracked open in the box. There were no signs of a fire or an explosion.

Liu returned the unit to the seller, as it was purchased using JD.com's online marketplace. He says that he never had the opportunity to charge the device. Other iPhone 8 Plus owners have complained about receiving their brand new phone in the same condition. At least one person said that he was charging his iPhone 8 Plus with the original charger when the battery started to swell.

Apple is hoping to get to the bottom of this before things spin out of control. While a software update obviously can't change this, halting production and making appropriate changes can prevent Apple from shipping out any more malfunctioning units.

All of this happened to Samsung last year when the company was forced to recall the Galaxy Note 7 twice. Battery problems led to several explosions and fires. Eventually, the phablet was pulled off the market. Originally, there was just a couple of complaints about the Galaxy Note 7. Eventually, it seemed as though one of Sammy's high-end phablets was exploding every other day. It seems like the very same thing is starting to happen with the iPhone 8 Plus.

via Reuters

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iPhone 8 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A11 Bionic, Hexa-core, 2390 MHz
  • Storage 256 GB
  • Battery 2691 mAh(21h 3G talk time)

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53 Comments

1. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Karma! This is what happened with everyone bashing and jumping on the hate bandwagon of the Note 7. Anyways, I read posts with people saying, no big deal because it only been in China. Well the first Note 7 issues first also appeared in China and Korea and was instantly seen as bad, but yet again Apple is given the benefit of doubt. Recall won't happen, as it didn't with the 6. What will happen is it will get swept under a rug and then this problem will lead to additional issues later and Apple won't want to repair or replace unless you pay.

7. trojan_horse

Posts: 5868; Member since: May 06, 2016

I'll be mind-blown if the iPhone X suffers a similar fate of the Note7, and end up with a recall. I mean, the Note7 fiasco kinda put every OEM on alert on battery safety... I can't possibly imagine any company repeating the same mistake in just a year's time.

20. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Even if the phone killed people, I seriously doubt the US Govt would recall it. That's just saying the truth. Unless they gave one to Trump and it exploded and he suffered 3rd degree burns would they force Apple to recall it. Most US companies do their own recalls, but serious recalls that could be life-threatening, must go through the Feds, because they would be forced to make a announcement to all citizens. The Note 7 was a serious issue, no denying. But this isn't any less just because no one has gotten hurt and we shouldn't wait for that to happen. No one got hurt with the Note 7. Damage to property was the worse scenario.

23. kiko007

Posts: 7493; Member since: Feb 17, 2016

Jesus Christ could you sound anymore like a Samsung PR rep?

24. maherk

Posts: 6773; Member since: Feb 10, 2012

people who live in glass houses shouldn't throw stones :)

25. kiko007

Posts: 7493; Member since: Feb 17, 2016

If they aren't at home, throwing stones should be perfectly fine.

26. maherk

Posts: 6773; Member since: Feb 10, 2012

Your deflecting skills needs a bit of refining.

27. kiko007

Posts: 7493; Member since: Feb 17, 2016

So does your definition of deflecting...

48. ColinW

Posts: 412; Member since: Jun 04, 2014

Are you joking his post was very true. iPhones were exploding before the Note and there were/still are constant reports of iPhones doing the same. Now this, Apple will never received recall unless forced to do so they care only about profits not customer safety.

52. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

The point is, notes exploded. At the moment there has not been a case of exploding ip8s. Battery swelling is built into the design of lithium batteries.

28. tiz_meh

Posts: 76; Member since: Aug 11, 2017

hahaha if Apple recall either iPhone 8 or X then doomdays is near considering iPhone made up 70% of revenue.

10. Mr.Pussy

Posts: 348; Member since: Feb 16, 2017

Apple not going to recall nothing. They probably like we sold millions and millions of iPhone. Only a few death is ok no big deal.

46. 47AlphaTango

Posts: 718; Member since: Sep 27, 2015

LOL! Unlike the 6. This one hasn't been fully released globally yet! So the chance of recall is at hand. Meanwhile, those issues that plagued on 6 happened on some 6 models that were months or even years after it was purchased.

51. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

I worked for Apple in the Applecare department. I can tell you first hand, I’ve handled thousands of iPhones with swollen batteries.

2. slannmage

Posts: 289; Member since: Mar 26, 2013

All it takes these days is for one battery to do it, then the media picks up on some social media post and makes it seem like some epidemic. Then any other battery that does this, it's reported again and suddenly everyone is talking about it. Start to get worried when there are hundreds of people saying it has happened to them.

3. ssallen

Posts: 175; Member since: Oct 06, 2017

This is actually they 6th incident reported from 5 different countries... Edit: Previously reported at 8th incident, only 6th thus far.

11. nikhil23

Posts: 431; Member since: Dec 07, 2016

This is actually a 7th incident as one guy from reddit claims that he posted this on reddit and no one believed him so he took it down. He claims to have a proof and says Apple replaced the unit quickly. Look at the comments below https://www.reddit.com/r/apple/comments/7378hq/iphone_8_plus_reportedly_splits_open_while/

4. Rocket

Posts: 642; Member since: Feb 24, 2014

They need to be recalled, lol

5. darkkjedii

Posts: 30969; Member since: Feb 05, 2011

Houston...We have a problem.

6. Tipus

Posts: 850; Member since: Sep 30, 2016

"Apple is hoping to get to the bottom of this before things spin out of control". If it's a factory defect, it's too late to get to the bottom of it. Only way is a recall. Unless "you're charging it wrong" :))

8. mikehunta727 unregistered

Sucks for the few who experienced this. There are always going to be some faulty brand new products out the box... It'll happen when you mass produce the device in extremely high quantities With that being said, there would be much more reports if this was a actual defect present in most 8's I think they'll be just fine.

13. sissy246

Posts: 7078; Member since: Mar 04, 2015

"With that being said, there would be much more reports if this was a actual defect present in most 8" The first month it was just a few of the note 7's. Oh but wait, it's Apple so let's not get in a hurry here.

15. mikehunta727 unregistered

Sissy you have to understand that Apple shipped and sold over 6x the amount of Note 7's did in the same time span, Note 7 had more reports in the same time span, with the batteries actually catching fire, in this case some batteries are just expanding but not catching on fire. I seriously, highly highly doubt this is a "batterygate" but just some few unlucky owners of a highly popular device that catches news How is this not common sense? The batteries are even smaller this year compared to last year so if anything that lessens the chance of poor battery compartment design/etc having effects like Note 7, (i.e Samsung being purposefully cautious with Note 8 battery size)

17. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

That's a lie. In the first few days there were 2 incidents and PA wrote several articles on just 2 incidents. Then later it started to be more. No matter what you claim, she is right. Apple is always given a free pass no matter what. Its a fact. Stop trying to sidestep a fact. Because no matter how much you dislike a fact, it won't change it from being a fact. If Samsung has notched the S8, it woudl have been seen as a design disaster. Apple doe sit. Its ok. If Samsung has fast charging and didn't include a compatible adapter, it would. have been seen as a bad idea. If Samsung had released 3 watches without cellular, if another OEM had them with cellular, they would have been criticized. If Samsung had used the same design 4 times in a row, they would have been criticized. The more you keep acting like this isn't true, the more ot proves exactly what si said about Apple and fans.

18. mikehunta727 unregistered

It's literal statistical facts, what are you blabbering about Techie alt? Everyone is in a literal hurry when it comes to Apple news good or bad lmao... Sissy's comment actually lacked common sense and wasn't well thought out, everyone is pretty much saying recall the iPhone 8 when it's literally a few devices with batteries that did not catch fire unlike the Note 7 last year. No manufacturer ships and scales at the level of Apple for their flagship device on launch day and launch month, this is very well known and has been well known for years. I know your foaming at the mouth though and some other users here seeking some weird redemption here and wishing that Apple does have a batterygate issue on their hands here. If you ask me, that's just really strange to desire Stay grounded in reality and facts

34. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

What? Apple sells 200M phones in a year. Samsung sells 300M. Wasn't it Huawei thst just pushed Apple to 3rd? Dude stop lecturing me. You dont have to agree with any one. You were animate about peo0le who were keeping their Note 7 even with the 2 recalls. 7 phones with the phone split open and it assumed at this point iys from a swollen battery. That means if any phone has a foil that is, defective, phones could catch fire. We shouldnt wait until it happens if it an be prevented. Samsung sells more than one phone and the Note is not its bread and butter. If Apple has to do a recall, it would be devastating, since 70% of their revenue is iPhone.

43. Michigan

Posts: 246; Member since: Nov 19, 2016

Alright then, let's wait for more out of place batteries then, because i promise you there'll be more iPhone 8 has battery flaw en you are fighting back like well! Apple is not crewing up.#18

22. mikehunta727 unregistered

(If Samsung has notched the S8, it woudl have been seen as a design disaster. Apple doe sit. Its ok.) -It's actually not okay to many Apple fans and also potential would be iPhone X fans, who said that it was "okay"? A lot of people are really bothered by the notch and won't be getting the phone cause of it, don't you read forums/comment sections? Plenty of people bitching about it. It is what I would say a design disaster (If Samsung has fast charging and didn't include a compatible adapter, it would. have been seen as a bad idea.) -Um no s**t, it is a terrible idea already for the iPhone's and they have been heavily criticized by many for a few years now on this, people either put up with things or don't (If Samsung had released 3 watches without cellular, if another OEM had them with cellular, they would have been criticized.) -Okay? Everyone deserves criticism, what is your point and why are you babbling honestly? (If Samsung had used the same design 4 times in a row, they would have been criticized.) -Everyone s**ts on the 4 year used iPhone design, including a lot of iPhone users surprisingly too. But you know I guess to whoever, phone design and aesthetics clearly isn't everything to them (The more you keep acting like this isn't true, the more ot proves exactly what si said about Apple and fans.) -Lol literally WTF are you talking about, no one is acting like anything and please stop acting like your above everyone or something Techie alt cause it's just ridiculous,

36. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Yes a lot wont, but not enough vs those who will. Still doesn't change the fact of what i said. Yes there are lots of people who don't like it, but not enough for it to matter. But I am getting the IPhone 9 or whatever it gets called, will be a new design. Probably like the IPhone X. But without the notch.

35. sissy246

Posts: 7078; Member since: Mar 04, 2015

WOW Making up excuses for Apple. What you don't understand is it doesn't matter how many they shipped, there is obviously a problem.

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