Apple to investigate social media claims of swollen batteries on the iPhone 8 Plus
by Alan Friedman / Sep 30, 2017, 3:02 PM
In one of the examples, the owner of the phone said that the swelling occurred while he was charging the handset using an official Apple cable and power adapter. According to the second iPhone 8 Plus owner with a swollen battery, his phone came straight from Apple with the screen popped out and the cell inside the phone blown up to a multiple of its normal size. Apple's decision to investigate the swollen batteries is not out of the ordinary. According to someone in the know about Apple's policies, the tech titan routinely examines even older iPhone models that are presented with a swollen battery.
Coming just about a year after battery issues torpedoed the Samsung Galaxy Note 7, forcing Samsung to recall the phablet twice before taking it off the shelves for good, some are quickly attempting to connect the swollen power source inside the iPhone 8 Plus to the cells that were inside the Galaxy Note 7. However, unlike Sammy's 2016 high-end phablet, the number of affected iPhone 8 units is well within the normal failure rate for lithium ion batteries. The Galaxy Note 7 failure rate was 1 in 20,000 units while currently we have just two iPhone 8 Plus units involved out of millions produced. For now, there is absolutely no connection between the Galaxy Note 7 and the iPhone 8 Plus.
source: @Magokoro0511 via AppleInsider
Posts: 358; Member since: Dec 13, 2010
How dare apple sells these low quality products... *grabs popcorn*
posted on Sep 30, 2017, 3:06 PM 44
Posts: 6033; Member since: Aug 06, 2013
Yeah! Pickle Rick!!!
posted on Sep 30, 2017, 8:23 PM 2
Posts: 1050; Member since: Sep 20, 2017
Just like if you work at a car repair shop you will see which brands come in the most vs others. But none of us do, so the point is kinda moot. The difference though is, the Note 7 issue was found before too many phones could be sold. They had only sold about one months product worth of phones. While Apple has likely already sold at least that many. For one, if you open a box of a brand new phone, and the box itself is not damaged and you open it and the phone is damaged, no matter how much you paid or what OEM it is; its a disgrace. I can't tell if its a battery issue. It appears there is lottle is no adhesive holding the display. Considering most of the iPhone 6/6S/7's ive seen selling online, many of them have had the display spliting from the shell. That in itself is a bad design. How battery are suppose to work is, if they are punctured or defective, the plastic around them is suppose to prevent fire/explosion, unless the foil is torn. The battery should swell to where the foil is at bursting point. But once the battery has failed, it should only swell so much. The Note 7 battery was defective in that the foil didn't do its job in containing the battery, which resulted in the foiling breaking open and fire happening.
posted on Oct 02, 2017, 2:38 PM 0
Posts: 966; Member since: Feb 02, 2012
Attaching the word "gate" would only be appropriate if Apple tries to hide the problem or ignore it altogether. Since they aren't, and this won't be the disgusting Note 7 fiasco, I wouldn't worry too much about a couple of defective batteries.
posted on Oct 01, 2017, 3:43 AM 1
Posts: 614; Member since: Jul 15, 2010
Swollen.... How "gentle" they forgot to use the right word - BOOM! In the original article, the woman said the she was in the other room, when she heard "a big boom"... And she is Apple fan since iPhone 4. iPhone arena.
posted on Sep 30, 2017, 10:16 PM 12
Posts: 6033; Member since: Aug 06, 2013
I will admit that it is concerning, though I have reservations about if it is even battery related, for example, one of the two reported devices was shipped to the customer in the current state, the phone had yet to even be powered on, other media outlets are claiming that it is not battery related, but simply due to poor adhesive. All I know is that I was paranoid for the longest time that the back glass panel on my Nexus 6P was going to shatter because of similar reports and that was never the case. So let's be reasonable and wait and see if the issue is impacting more than just 2 out of several million handsets sold.
posted on Oct 01, 2017, 11:20 AM 0
Posts: 997; Member since: Aug 01, 2016
"The Galaxy Note 7 failure rate was 1 in 20,000 units.." Where is this data from?
posted on Sep 30, 2017, 3:19 PM 19
Posts: 4200; Member since: Nov 01, 2016
posted on Sep 30, 2017, 3:28 PM 23
Posts: 388; Member since: May 07, 2016
Why did they compare it with the Note 7? PhoneArena just wants to praise Apple and slam Samsung all the time.
posted on Sep 30, 2017, 4:01 PM 17
Posts: 928; Member since: Jul 27, 2015
#BatteryGate #SplitGate #NotchGate #faceGate .....
posted on Sep 30, 2017, 3:35 PM 19
Posts: 2305; Member since: Sep 11, 2014
posted on Sep 30, 2017, 3:45 PM 10
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