Acer Jade Primo flagship not getting Windows 10 Mobile Anniversary Update

Acer had big plans with Windows Phone, but, sadly, everything crumbled to dust when Microsoft decided to stop releasing smartphones. Few companies still launch Windows Phone handsets these days, but it will take a long time until Acer will be among these companies.

The Jade Primo is Acer's latest flagship smartphone, one that runs Windows 10 Mobile. It's got quite decent hardware under the hood considering the Acer released it on the market back in April 2016.

The bad news is the Jade Primo won't be getting the newest Windows 10 Mobile Anniversary Update, as many other handsets got in the last couple of months (including the HP Elite x3).

The information has been recently confirmed by an Acer spokesperson, who said that the reason behind the decision is the instability of the OS after applying the update.

We doubt that there will any other major updates coming to Jade Primo in the future, and it's not just Windows 10 Mobile Anniversary Update.

Related phones

Liquid Jade Primo
  • Display 5.5" 1080 x 1920 pixels
  • Camera 21 MP / 8 MP front
  • Processor Qualcomm Snapdragon 808, Hexa-core, 2000 MHz
  • Battery 2870 mAh(20h talk time)



1. Crispin_Gatieza

Posts: 3137; Member since: Jan 23, 2014

Can't say that I blame him. There's a noticeable difference in stability between 1511 and 1607.

14. libra89

Posts: 2281; Member since: Apr 15, 2016

This is true, but it does suck for the good number of apps that don't work on phones without AU.

2. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

windows phone sucks. I had high hopes for it, buts its over. I wont even consider buying one. I wanted the X3, but its not even worth what it costs. Its over for Windows Phone. Just die and quit wasting money on it.

4. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

I don't think its a total loss for the Acer WP10 user. Someone might figure out its hardware made up and hack the phone with Interloop to emulate another Lumia phone for Microsoft Windows Mobile 10 update. Hope that the case for them. I am running the latest Windows Mobile 10 firmware on my Cube WP10 7" phone by emulating a Lumia Dual Sim 950XL. Every thing is stable for me on 1607.

5. Subie

Posts: 2361; Member since: Aug 01, 2015

Curious as to why one would bother to do that though? The quote above states that the phone runs technically flawless as is. So if you find a way to update the phone and it runs into issues then...

7. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

An example, Microsoft did release Skype Preview a new Skype that would replace the old Skype that is only available only to WP10 phone with Anniversary update. WP10 is really a work in progress OS. Check out Windows Central they post build update every other month with under laying changes not seem in previous Windows like Windows 8.1 or older. Both desktop and mobile are treated with new feature and sometime the removal of 'unpopular' feature. So everything is influx. I personally dislike this, but that's reality.

9. Crispin_Gatieza

Posts: 3137; Member since: Jan 23, 2014

Windows Mobile 10 runs Skype as a stand-alone just fine. In fact, WP 8/8.1 still works. The new Skype Preview which includes Messaging is for the Anniversary Update.

13. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Yeah! i know, Preview is Microsoft beta label but its would eventually become its official app.

3. Subie

Posts: 2361; Member since: Aug 01, 2015

The anniversary update is running good and stable on my Lumia 650. Sucks though if you own one of these Acers.

6. Crispin_Gatieza

Posts: 3137; Member since: Jan 23, 2014

How's your camera doing after the AU? What about printing from Edge? Oh, almost forgot, how's your FM radio? See, not too many people have noticed their imaging quality has suffered and even fewer have noticed that printing from Edge is no longer available and that the FM Radio app has been deleted and not even a reg edit can bring it back. AU didn't bring anything particularly worthwhile to mobile yet disabled many useful features. Acer did right by keeping their phone away from the Redstone abortion. Can you imagine working on a project through Continuum via Edge and not being able to print afterwards?

8. Subie

Posts: 2361; Member since: Aug 01, 2015

Still photos far exceed my expectations of this entry level phone(in fact I'm quite pleased with them). I've never tried printing from Edge, so I have no comment on that. Browsing speed isn't the best for me and it's probably a combo so SOC + Edge. But it's been stable to use. I'm more of a desktop guy though and prefer to do 99% of my internet activities that way. I did know that they had removed the FM Radio app due to "low usage", which is too bad as I wanted to try it on this phone. I guess there are third party apps for that if I really want to try it. And yes, I agree it sucks when features that we like get removed or the firmware glitches with the way the hardware should work.

10. Crispin_Gatieza

Posts: 3137; Member since: Jan 23, 2014

Forget about any 3rd party radio apps. The radio chip is disabled in the registry and there's no way to enable it. Download any app and you get an error message saying there's no internal radio found.

11. Subie

Posts: 2361; Member since: Aug 01, 2015

Right now I just downloaded "Radio FM Phone" free from the Microsoft Store. It works, but does require the use of headphones. I'm able to pick up all my local FM radio stations just fine on my 650. I'm not sure if it's device specific, are you using the Alcatel or do you have a lumia branded device? I've also read in the reviews for this app that others have also been using it with success after Microsoft removed their own app.

12. Subie

Posts: 2361; Member since: Aug 01, 2015

Just make sure your headphones are plugged in first before you turn the app on. Once the app comes up there's a little power button that goes red when you push it and I only get reception if my headphones are plugged in first. So far it's working great.

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