AT&T puts up website to help keep the personal information on your phone safe

AT&T puts up website to help keep the personal information on your phone safe
Recently, we told you about the growing number of Apple iPhone and Apple iPad thefts taking place in the Big, uh, Apple. The truth is that this is a problem that affects more areas than just New York City and more models than just iOS devices. Cell phone theft has become such a problem that AT&T has put up a website with hints and tips to help keep the personal information on your cell phone safe. And if you are unfortunate enough to be the victim of such a crime, the site gives you a check list of things you can do to help lessen the damage.

To protect your information, AT&T suggests that you password protect your device as soon as you get it, and the carrier suggests that you change your voicemail and online passwords frequently. Downloading device protection and security apps can help save your phone from getting ripped off. AT&T suggests that you backup.

If your phone is stolen, AT&T says you should call your carrier and suspend wireless service immediately to prevent unauthorized use. AT&T customers who do this will have their phone noted as being lost or stolen. Suspending your AT&T account or reinstating service requires you to log onto to your myAT&T account (if you don't have one, it would behoove you to open one).

The FCC is teaming up with the nation's top carriers to develop a database of stolen devices. In about six months, if your phone is lost or stolen, you will be able to call your carrier to have it locked down completely. The aforementioned database should be completed in 18 months and will be based on each phone's unique International Mobile Equipment Identities (IMEI) number.

If you don't mind us throwing in our 2 cents, to lower the chance of getting robbed of your mobile device, you should always be aware of your surroundings and don't wave around your phone or tablet if it is not being used. Police officials in New York City have compared walking around the subway with an iPhone or iPad to be the equivalent of flashing a lot of money.

source: AT&T via PCMag


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4 Comments

1. elpidiosimon

Posts: 7; Member since: May 03, 2012

Picking apples in the big apple.

2. networkdood

Posts: 6330; Member since: Mar 31, 2010

Good, now we also need to stop the SMS spamming - it has become an epidemic and it is largely donw by those with prepaid phones. Maybe update the donotcall.gov website to become the donotcontact.gov website.

3. cncrim

Posts: 1588; Member since: Aug 15, 2011

Carrier should aslo be aware that a lot lost and stolen reported is false by user. I see quite a few buy insurance for the phone then call the carrier as lost or stolen, then turn around sell it to someone else.

4. -box-

Posts: 3991; Member since: Jan 04, 2012

Good job AT&T. I hope other carriers follow suit. The warning is correct. In a thief's eyes, someone with a smartphone (especially an iDevice) is carrying around several hundred of "their" dollars

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