AT&T explains why it will block FaceTime over 3G for some users: because a loophole in the system allows it

AT&T explains why it will block FaceTime over 3G for some users: because a loophole in the system allows it
AT&T might be the first carrier to have ever offered the iPhone in the States, but it could also become the first to block one of the iPhone’s best built in services - FaceTime. At least to everyone who is not on one of AT&T’s more expensive Mobile Share Plans. Last week’s announcement that the carrier will block FaceTime over 3G for non-Mobile Share Plan subscribers might have pissed a lot of users off, and today’s explanation won’t calm anyone down.


Basically, AT&T just publicly explained that there is a loophole in the system and... it would gladly use it, since it doesn’t violate any of FCC's rules. Here is AT&T’s explanation:



So basically what AT&T is saying is that it will block FaceTime because it's a built-in app. The whole conflict stems from the fact that other apps like Skype have no restrictions as to video calling over 3G, and you could still be able to get them from the App Store. Well, at least when on Wi-Fi, you'd still be able to use FaceTime for free.


source: AT&T

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37 Comments

1. Nikolas.Oliver

Posts: 1574; Member since: Jul 01, 2012

just switch to verizon, f**k you at&t

2. eDiesel

Posts: 142; Member since: Mar 17, 2012

You say it like their better. They stated all this crap. Trottling. Teired crap. Etc

3. akhi216

Posts: 61; Member since: May 01, 2011

Wrong. AT&Trash started tiered data and throttling before VZW. AT&Trash gets ranked worst wireless company ever year by it's own customers. Verizon customers rank it number one every year as well and they get J.D. Power Award for customer service every year too. AT&Trash got ranked the worst company in the US in a poll on consumerist.com, beating out the likes of M$ and EA $ports.

22. 813shawn

Posts: 3; Member since: Aug 22, 2012

AT&T has way better customer service than Verizon does. What are you smoking? If you call up AT&T with a problem, they fix it. Try calling up Verizon, they don't care if they lose customers cause they have so many. Everyone that I know has problems with Verizons customer service. So get off your high horse, and realize that AT&T is an all around better company.

24. tedkord

Posts: 17410; Member since: Jun 17, 2009

I think they're both scum bag companies with their policies and prices, but as to customer service, I've never had an issue with Verizon in over 10 years that I couldn't get cleared up in a couple of calls. The biggest issue with Verizon is the range of knowledge their reps have. Some are very knowledgeable, most seem to just make up answers on the fly.

27. remixfa

Posts: 14605; Member since: Dec 19, 2008

same issue with all companies.

32. thelegend6657 unregistered

Remix :You once said that Tmobile is the best right ?

5. jaoowolabi

Posts: 201; Member since: Jun 07, 2012

no one on att gives a f**k! you know why cuz we still have the better plans! FTW

8. Nikolas.Oliver

Posts: 1574; Member since: Jul 01, 2012

shame on u AT&T.....that's why you are still the second nation's largest carrier, not first....

10. Nikolas.Oliver

Posts: 1574; Member since: Jul 01, 2012

*nation's second

20. getalife111

Posts: 3; Member since: Jul 26, 2012

you people really don't have any lives if you sit here and brag that you have the best service provider....wow

23. 813shawn

Posts: 3; Member since: Aug 22, 2012

Do you understand what bandwidth exhaustion is? The reason AT&T isnt allowing this is because this takes up a lot of data. I'd way rather be on AT&T because they limit people's data. Eventually the world is gonna run out of bandwidth spectrum because of all of these people that are streaming tons and tons of audio and video on their cell phones. Use WiFi and these problems wouldnt happen.

29. 813shawn

Posts: 3; Member since: Aug 22, 2012

Verizon doesn't even operate well with the iPhone. The iPhone was originally created for AT&T and still works way better that way. Have fun Verizon customers getting all your iMessages when you hang up the phone. Haha. Stupid CDMA.

30. Sparhawk

Posts: 75; Member since: Mar 10, 2012

I'm glad you think it's better on AT&T. Everyone is entitled to their own delusions. Yes, currently you can't talk and surf simultaneously on Verizon's iPhone (but most people don't actually do this, and you can do it on Verizon if you connect your phone to WiFi), but with the next iPhone having LTE on board (according to rumor), that will no longer be an issue. My VZW phone (Droid RAZR) can talk & surf simultaneously, but the only time I find myself using this feature is when I use the Google Maps Navigation while driving, and using the Bluetooth to make a phone call. This works flawlessly. My friend that has an iphone notices significantly slower phone performance and slower data speeds if they talk on the iPhone while surfing the web, and my RAZR doesn't have this problem.

31. thelegend6657 unregistered

Choosing between carriers is like choosing between republicans or democrats . They are both assholes anyway so it is also like choosing you want to jump of a building or jump off a bridge

4. -box-

Posts: 3991; Member since: Jan 04, 2012

FaceTime isn't very good anyway, and it's only for iDevices. Let's see, free video chat on multiple platforms, or on one overpriced restrictive platform with crummy software.... Besides that, it's a data hog, so why anyone would need to use it off-WiFi is beyond me. Apple restricted facetime from 3G, it works over free and unlimited WiFi, why complain?

6. jaoowolabi

Posts: 201; Member since: Jun 07, 2012

lol i just skype

33. thelegend6657 unregistered

I use both Skype and FaceTime , but the video and audio is clearer on FaceTime , But you know what's facetime's real problem ? Nobody Is using it , even all my friends that own apple devices . You can't connect using 3G so most calls go unanswered , there are a lot of people you can't call cause they don't have idevices so overall FaceTime is a flop

7. audiblenarcotic

Posts: 114; Member since: Nov 16, 2011

I really don't understand why anyone would really be using Facetime over Skype. Same goes for most of Apples proprietary applications. Skype>Facetime Dropbox>iCloud SMS/MMS>iMessage Not to say that Apple's options don't work well but they are limited only to other Apple devices. Why not use something with a more broad reach?

12. infernal88

Posts: 113; Member since: Jun 08, 2012

did i just read SMS in ur comment ! ...r u out of ur mind ! apple said they must not use SMS ...just dont bring that up ever again XD

28. bucky

Posts: 3790; Member since: Sep 30, 2009

It's actually smooth using FaceTime. I have yet to see an app on my sgs2 that rivals its ease, connection strength and audio quality. How does a regular SMS/mms have any advantage over imessage? I like Dropbox but it still doesn't put things automatically on all of my devices like apps, SMS, pics and music.

36. audiblenarcotic

Posts: 114; Member since: Nov 16, 2011

You clearly did not actually get the point of what I'm saying. They are all better then the Apple variant because you can use them with people who don't have Apple products. By using these you are not trapped by Apples proprietary restrictions. Skype is the easiest to use video chat platform that allows you to talk with anyone regardless of whether they are using an iPhone, Andriod, Mac, or PC. Also, you aren't forced to only use it while connected to WiFi. iMessage isn't doing anything you can't do with SMS/MMS except limiting who you can message with it. Dropbox can back up all of the things that you listed with the exception of Apps. But it has clear advantages when it comes to its ability to be used accross all platforms. Again breaking free from the restriction of being forced into an all Apple situation. Plus the fact that with dropbox you can better manage the files that you have backed up on thier cloud service as well as have public folders to be able to easily share files. I hope this clears things up for you.

9. DigitalMD

Posts: 226; Member since: Feb 17, 2010

Irrelevant because the future of smartphone or indeed having no future, actually depends on if cell carriers continue the trend of charging more for less. If they continue to escalate usage costs, then the smart phone craze is doomed and there won;t be any need to innovate.

18. Whateverman

Posts: 3295; Member since: May 17, 2009

Couldn't agree with you more! For the first time in a very long time, I will be riding out my entire two year contract with the same phone in hopes that eventually VZW with change these shared data plans. If they want my unlimited plan they are gonna have to do a lot better than what they are currently offering. If not, I will keep my current 1400 min plan, downgrade to a feature phone, and use my iPad and an Android tablet as smartphone replacements. Yes, I LOVE my Razr, but I'm not gonna pay through the nose for mobile Internet access. I've lived a good chunk of my life without a smartphone, so going back isn't that big of a deal to me.

11. phonton

Posts: 65; Member since: Dec 27, 2011

First data cap on unlimited data plan.. Next block Facetime.. hmm it ll keep coming one by one.. But I remember one of the AT&T exec saying, the day is not far when ppl ll start using DATA ONLY plan... ROFL who knows how many "small asterix's" would be associated by then!

13. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

Problem is, AT&T is still angry with Apple. Angry, not exclusive provider of iPhone, angry about the high subsidized phones, and particular angry about the whole iMessage fiasco. IF you noticed they are trying to do anything possible to stick it to Apple.

14. dha_george

Posts: 54; Member since: Jan 27, 2010

thats how ive been taking it. just a middle finger at apple from at&t

15. whoisnetworkdood

Posts: 27; Member since: Aug 22, 2012

oh well....

16. 1ceTr0n

Posts: 549; Member since: May 20, 2012

Uh, what the hell is Facetime anyway? And yes, i'm on ATT with a Note

19. whoisnetworkdood

Posts: 27; Member since: Aug 22, 2012

facetime is really nothing...kind of like that show Seinfeld...

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