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Samsung Galaxy Tab return rate reaches 16%

Posted: , by Victor H.

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Samsung Galaxy Tab return rate reaches 16%
The Samsung Galaxy Tab, source of statistical confusion in recent times, has gone from the very successful 2-million selling tablet to the somewhat murky device, which was shipped in 2 million units to retailers and carriers. And now more analysis comes in to prove that the Galaxy Tab might not have been all that successful as return rates are estimated to reach 16%.


The data is courtesy of ITG Investment Research which tracked data from nearly 6,000 U.S. wireless stores starting from the roll-out of the Galaxy Tab through January 15, 2011. That percentage has grown from 13% in December to 16% over the holidays. In comparison, the Verizon iPad has registered a return rate of only 2%.


Just recently a comment from a Samsung exec saying Galaxy Tab sales were “quite smooth” was misinterpreted as “quite small.” Two million devices, even though they were not sold, but only shipped, is definitely far from a small number.


source: AllThingsD and WSJ


14 Comments
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posted on 01 Feb 2011, 11:27 2

1. jack395 (Posts: 23; Member since: 18 Jul 2010)


This is a case of 'haste makes waste'. Outed too soon!

posted on 01 Feb 2011, 12:07 2

2. JeffdaBeat (unregistered)


Couldn't agree more. Everyone is in a rush to beat Apple instead of making a nice, unique product themselves. Plus, I think the Galaxy Tab, although a very capable tablet, is something people kind of settle for if they can't get an iPad.

posted on 01 Feb 2011, 13:38 4

3. android_hitman (Posts: 602; Member since: 07 Jul 2010)


it's more nice and more capable than IPAD.

But probably people returning Galaxy Tab have a small retard, too complicated Android for them.

"Everyone, rush into stores for an Ipad, it has 70% less features than Galaxy Tab, but we don't need them because steve says so..." - but your much cooler with an Ipad....

posted on 01 Feb 2011, 14:15 3

4. 530gemini (Posts: 2198; Member since: 09 Sep 2010)


I wish they stated the reason why people returned their Galaxy Tabs. I am not completely satisfied with my ipad, but my dissatisfaction is not high enough for me to actually return it.

posted on 01 Feb 2011, 16:14 2

6. beatdameat (unregistered)


yo jeffdabeat, why dont you go suck on steve jobs dick some more, and swallow his gravy you homo

posted on 01 Feb 2011, 16:44 1

7. jdk26 (Posts: 11; Member since: 25 Jun 2010)


you my friend are hilarious

posted on 02 Feb 2011, 17:13

15. oliverrayde (Posts: 1; Member since: 02 Feb 2011)


Really? Stop trolling and get off of it. Jeff is actually right so stop defending operating systems and defend your wallet and right to a good product.

posted on 01 Feb 2011, 17:25 3

8. DJLegacy2k5 (Posts: 205; Member since: 28 Jan 2011)


The Apple products are now SO far behind that the ONLY reason why they are still selling is because of Apple Fanboys and because America is too wrapped up in marketing and too lazy to actually think for themselves.

iPhone: Shortcuts ONLY, no insurance, poor sound quality, poor reception, 1 form factor per year.

Android/Windows: Live tiles or Widgets, insurable, many form factors and hardware options, no need to "PAY" the companys for Tech support (like apple charges).

So you have choices of phones that do more, give a better user experience, offer better customer support and service options, don't have PUBLIC issues with reception and call quality...and yet people still argue that the iPhone is the BEST option out there? If you think so you are either dumb, deaf, blind, slow, or just a complete SHEEP.

Just wait for the iPad 2 that will still barely have a megapixel camera on it and wait for everyone to DEFEND it by saying "you dont need a camera on a tablet" or some pointless BS seeing as on the phone they defend the quality of the camera as a selling point...

I hate sheep, they should be slaughtered.

posted on 01 Feb 2011, 20:26 1

9. sotiredofiphonehaters (unregistered)


There is a huge lack of quality applications available on the android market unless you have some wierd afinity for endless puzzles and tower defense. Until android can get developers on the same page as the apple apps android tablets will continue to suffer. Now I know some immature Android "Fanboy" is going to respond to this and say how stupid I am, but you have probably never actually owned an apple product and enjoyed not having the freezing issues that plauge Android devices as of late and the joy that comes from thinking how cool it would be to have an app that did something to help with your current life issues and always being able to find it in the App store.

posted on 02 Feb 2011, 20:23

16. cheetah2k (Posts: 816; Member since: 16 Jan 2011)


I'm not a FB, but its obviously been a long time between Android Market visits for you old mate.

Have you checked out Gameloft? Probably not.

There are loads of good games (seems playing games is the only reason for you having a phone by your "endless puzzles and tower defence" comment.)

posted on 01 Feb 2011, 20:55 1

10. earle.evans (Posts: 27; Member since: 07 Mar 2010)


Isn't this as far on the other side of apple fanboy as you can be? At what point does it become status quo (especially on this site) to say "iphone sucks this, ipad sucks that?" You, along with thousands of others come in here and repeat the exact same thing about "sheep." Doesn't this type of banter lend yourself to in fact be a sheep on this end of the spectrum?

As for the phones, it's marketing man (vzw did a good job with the droid marketing, and it paid off well for them...and the os as a whole). Great, I can choose from 45 different android phones, how many of them are legitimately worth a shit? My short list has approx 4. Is that to say the iphone tops any of them? Not at all, but is it a fair argument to make that an lg ally is a better phone than an iphone b/c it has android? That is horseshit. People like what they like. For someone that I predict has no rooted interest, you sure take all of this pretty personally.

posted on 02 Feb 2011, 09:07 2

13. DJLegacy2k5 (Posts: 205; Member since: 28 Jan 2011)


Exactly my point, Im a Sales manager for multiple carriers, I dont say droid is perfect or WP7 is perfect, but I can sure as hell point out a million "overlooked" flaws with the iPhone. I think there are a TON of horrible android devices, but at the same time there are ALLOT of high end Android devices that perform better than the iPhone and offer more features as well as customer support options. It has nothing to do with Android being king, it has to do with the fact that people are willing to ignore MAJOR flaws with the iPhone just to defend it when it doesn't deserve the support. Marketing is what sells to Americans because they are too lazy to do more research than watching a commercial telling them Verizon and the iPhone make you COOL!

posted on 01 Feb 2011, 23:36

11. Antbed (unregistered)


I think everybody has their own opinion, and mine is that the ios app store does has more apps and some better games like sme of the ea games but I think tht the ui is kinda boring (mainly made up of icons on the hmescreen) but I like android better because of the ui is a little more complex (widgets!) andmore advanced customizations. Not hating on either one but I think when lg slate w/honey comb is released, it will b a force to reckoned with; (much better tablet experience) however apple always will b a top player because of its popularity and its "user friendlyness" seen plenty old ppl with iphones but not android devices...

posted on 02 Feb 2011, 12:37 1

14. LionStone (Posts: 447; Member since: 10 Dec 2010)


I travel a lot and I used to see a lot more ppl with ip, but now in the last year, I see soo many business folk using android devices...and these are over 40 folks. The last few times in the VZW store, I noticed older folks (over 50) lining up to get their Android devices. I was surprised! These folks are getting the Droid X with the 4.3" screen too! People are loving that they have a great, new, fresh choice besides boring apples and berries, they're tired of the fruit already!

So, once all the major players get their tablets out and the dust settles, it's gonna be the same thing as with the mobile phones, Android will slowly take over the tablet market too...

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