OnePlus One doesn't settle – explodes instead
Now, OnePlus has become quite liberal with its invites and getting a One nowadays is not as hard as it was around launch. Of course, having the handset supplied to more and more people will increase the statistical chance of lemons with weird problems to pop up – such as the yellow line that some owners complained about a while back. However, a yellowish hue that comes and goes is one thing, having your phone explode while in your pocket is another.
And that's just what happened to OnePlus forum member MiYzu. Apparently, his One's battery refused to settle and decided to catch fire for seemingly no reason, while MiYzu was walking around a subway, somewhere in France, with his brother. Luckily, he felt the heat in time and managed to get the device out of his pocket and onto the ground, sustaining only minor injuries to his leg. His brother had his iPhone 4 in hand and captured the death of the OnePlus One in a few photos.
Causes are unclear, although the same user did have complaints about his charger being unusually hot while charging the phone. To that complaint, OnePlus support replied that it's normal for the charger to become warmer, though he should contact them again if it's getting extremely hot (apparently, this response is confusing enough for one to start wondering – how hot does a charger have to get in order to be considered extremely hot?). The device itself is less than 2 months old and MiYzu says that it wasn't at full charge, nor has it been heavily used, prior to the incident.
Carl Pei, director of OnePlus Global, has chimed in, saying that the manufacturer has dispatched staff to physically visit MiYzu and retrieve his spontaneously combusted flagship killer, as well as examine the circumstances surrounding the incident. Furthermore, he promised that MiYzu will receive a new phone and reimbursement for the damage of his jeans, phone case, and for the medical bill.
A OnePlus One's final minutes
source: OnePlus forums via Android Police
1. AfterShock (Posts: 2959; Member since: 02 Nov 2012)
Dispatched a team, or sent a fed-ex box?
I guess he'll have to get another invite for that too.
Good thing it was at a subway station an not burning through the bottom of a large airliner.
Lithium is fun.
16. itsdeepak4u2000 (Posts: 2866; Member since: 03 Nov 2012)
LOL... OneMinus One.
Battery is LiPo which also NEVER SETTLED inside.
OnePlus Support: Invitation needed to complaint about this issue.
Well jokes apart, it's good that he had only minor injuries.
28. androidrocks (Posts: 45; Member since: 14 Apr 2012)
What do you expect? Do you carry a DSLR every time you go out?
48. _Bone_ (Posts: 2139; Member since: 29 Oct 2012)
Or when your good 13 megapixel top-level Sony Exmore camera explodes lol
32. andonia2 (Posts: 33; Member since: 26 Jul 2013)
I kinda like the fact that they were sooo quick to respond.. and the fact that the company is giving him compensation in full is actually a good thing to see... looks like Oneplus is trying to gain the loyalty of the few customers it has.
41. 0xFFFF (Posts: 3728; Member since: 16 Apr 2014)
OnePlus is very worried that once the word is out that their phone is basically a suicide bomber device, no one will send them sexy pics for an "invite".
53. bataxstar (Posts: 13; Member since: 07 May 2014)
One of the workers at OnePlus is from France and he will be traveling to France this week to investigate on the matter. OnePlus is a great startup company and I don't agree PA always writes articles starting with bad things about them. I guess it's because they weren't one of the first who got a device to check out and test.
59. 0xFFFF (Posts: 3728; Member since: 16 Apr 2014)
"Dispatched a team, or sent a fed-ex box?"
Even though the OnePlus failed to fully cremate itself, I think OnePlus sent an urn for the remains.
17. Wiencon (Posts: 249; Member since: 06 Aug 2014)
Maybe flagship killer means that it explodes while other phones are near it. Clever, O+
4. aranauser (Posts: 58; Member since: 07 Jan 2014)
Yep.thats d reason i prefer removable battery over non removable.
6. 7Superman9 (Posts: 76; Member since: 17 Sep 2013)
Yes, because that would have kept it from exploding!?!?
7. aranauser (Posts: 58; Member since: 07 Jan 2014)
no.because one can always have a look into the battery if something is not right.phew!
19. Miraries (Posts: 3; Member since: 26 Aug 2014)
You can "see" the battery in this device too, you can't remove it though...
30. Slammer (Posts: 1124; Member since: 03 Jun 2010)
No it wouldn't. But, being able to remove it to inspect it on a regular basis can be the ultimate preventive maintenance to help eliminate this problem. The victim has stated a previous problem. The charger is only one element of issue. The charger can overheat due to a battery having a short. This affects the load placed on the charger curcuit.
I will only keep preaching the importance of having removable batteries because of the fickle operation of the weakest link in a powerful device such as a smartphone.
31. 7Superman9 (Posts: 76; Member since: 17 Sep 2013)
So with that reasoning, no current Samsung phone should have ever exploded right?
While I'm not against removable batteries, having one only guarantees that you have a easy access to swap out and replace them.
34. Slammer (Posts: 1124; Member since: 03 Jun 2010)
I never sad it doesn't happen to removable batteries. I say if you can remove it to inspect it, it reduces the possiblity of undetected battery failure. Most batteries swell before a noticeable issue becomes more prevalent. Sadly, people ignore the early symptoms that can lead to far worse issues.
Being able to remove on your own battery is only a benefit for why you would need to in the event of more valid reasons.
As a technician for 32 years, I'm having a hard time understanding why people do not view my logic as proactive helpful information to restore balance to consumer control.
37. needa (Posts: 151; Member since: 30 Jun 2014)
because one out of every million or two phones sold have faulty batteries like this. it is not really an issue. not to mention only a few phones out there truly have non removeable batts.
39. Slammer (Posts: 1124; Member since: 03 Jun 2010)
False. 40% of device issues are attributed to failing or failed batteries. The symptoms vary that many people would not think as battery related.
Why do people make excuses for this? The basic battery technology for these devices is almost 30 years old. Because of this, removable batteries are better for the consumer. Non-removable is better for the manufacturers. Remember this simple logic.
61. TheGenius (Posts: 339; Member since: 06 Mar 2014)
Samsung phones explode. Agreed. But many people when feel something is wrong with the battery, they check it and replace it... so I guess there could have been more news about exploding phones if phones had non removable batteries. !
8. Sniggly (Posts: 7182; Member since: 05 Dec 2009)
I'm sorry, but I haven't cared enough to really look into this: what's supposed to be so special about the OnePlus One that they have an invite system?
21. Miraries (Posts: 3; Member since: 26 Aug 2014)
It has the specs of a $700 device for $300...
That's what's special about it, but I do think they could have gotten more phones ready before launching it, and not having to do with the invite system.
38. 0xFFFF (Posts: 3728; Member since: 16 Apr 2014)
The company likes to collect sexy pics of women. They trade "invites" for pics.
40. Sniggly (Posts: 7182; Member since: 05 Dec 2009)
Haha, no they don't. Really now.
....Really? They do that?
No. No company would be so openly misogynistic.
42. 0xFFFF (Posts: 3728; Member since: 16 Apr 2014)
"On Tuesday, Chinese tech company OnePlus held a contest requesting that women send in photos of themselves in order to score an invite to purchase its wildly popular phone, the OnePlus One."
45. Sniggly (Posts: 7182; Member since: 05 Dec 2009)
Oh man. No. Fu.ck that. That is not okay.
I just went from "not interested but mildly intrigued" to "I'd rather buy an iPhone."
49. domfonusr (Posts: 372; Member since: 17 Jan 2014)
Sick, sick, sick! I used to be mildly interested in the OPO, though I had no plans to ask for an invitation, but after the "Ladies First" initiative, I'm no longer interested at all. And now their batteries are suspect - pending investigation, of course.
9. Sniggly (Posts: 7182; Member since: 05 Dec 2009)
Also, I would be careful to ridicule the phone before the results of the investigation come out. That Galaxy S3 that caught fire in London was microwaved to dry it out after getting wet. That iPhone that caught fire on a flight from Australia had been improperly reassembled after a screen repair, allowing a screw to fall through the device and short out the charging plate.
It's possible the phone just went and did this on its own, but don't be quick to judge. And this is coming from someone who really doesn't give a fu.ck about OnePlus or the OnePlus One.
11. chunky1x (Posts: 261; Member since: 28 Mar 2010)
It is possible that this phone exploded because it can no longer take anymore ugly selfies from its owner.
10. dushyant (Posts: 94; Member since: 14 Mar 2011)
Almost every phone is blasting now a days.
12. domfonusr (Posts: 372; Member since: 17 Jan 2014)
For there being so few OPO's out in the public's hands, to have one blow up seems like a real blow to their quality control on batteries. I used to laugh at all the iPhones that blew up or caught fire, but there were millions of them out and about... there can't be more than a few tens of thousands of OPO's out right now, can there be? One more reason to avoid phones made in China...
22. apple4never (Posts: 974; Member since: 08 May 2013)
if theres a 1% chance of something happening, itll happen lol maybe just a freak accident, untill another one blows up ill keep my OPO in my pocket
15. ManusImperceptus (Posts: 684; Member since: 10 Jun 2014)
They're iPhone photos alright; blurry and grainy beyond imagining...! :-)
23. xperiaDROID (banned) (Posts: 5629; Member since: 08 Mar 2013)
At least OnePlus will take action and give him a new phone and pay for his medical bills, and not asking an invite from him like,
"OnePlus don't look at explosions, they just ask for invite and walk away."
25. xperiaDROID (banned) (Posts: 5629; Member since: 08 Mar 2013)
Cool story bro, you should be careful of your phone, TV, fridge, underwear etc. because they will explode, they're all made in China.
26. Miraries (Posts: 3; Member since: 26 Aug 2014)
I don't see why all the ridicule, OnePlus handled this pretty well. It's not like Samsung's Galaxies and iPhones aren't blowing up...
29. solidsnake695 (Posts: 72; Member since: 04 Jan 2013)
and when samsung phone explodes samsung says it was not our product fault to run away from the responsibility and on other hand one pus one did this
We will send MiyZu a new phone and also reimburse him for the damage to his jeans and phone case, as well as any medical costs associated with this accident."
33. flaming-butthole (Posts: 10; Member since: 21 Aug 2014)
"We will reimburse him for the damage to his jeans"
Lol,so thoughtful one plus one.
36. Sniggly (Posts: 7182; Member since: 05 Dec 2009)
You're treating that as if it's the only thing they offered to reimburse the guy for.
35. justsayit (Posts: 241; Member since: 09 May 2013)
isn't that LiPo is more safer than traditional Li-ion?maybe that not a LiPo battery as what stated in specs sheet?
46. Totse2k15 (Posts: 276; Member since: 11 Feb 2014)
NOTE: Check your email. I just got an invite from OnePlus One 3 hours ago. Don't need a new phone atm, I'll past.
47. iamzero (Posts: 2; Member since: 26 Aug 2014)
So there is always the person who wants to point and say... 'FAIL' but in fairness, by the 'at least someone had an iPhone to record it' tone of the article, it may be hard to remember a few iPhones have also spontaneously combusted. My advice to the commenters, grow up. Electronic devices fail even ones that cost a lot more than a phone.
50. Phonecall01 (Posts: 176; Member since: 02 Apr 2009)
All those crazy specs at a low price.... I wonder why.. Oh wait a minute...!!!
51. iamzero (Posts: 2; Member since: 26 Aug 2014)
'While the iPhone 5S includes a handful of new features that set it apart from Apple's previous model, the actual cost to make the phone hasn't changed very much, according to a new study. An IHS teardown of the new smartphone found that the components that make up a 16-gigabyte iPhone 5S cost $190.70.' --that was from NBC news btw, so... maybe... like read sometime
52. saiki4116 (Posts: 361; Member since: 31 Mar 2011)
"reimbursement for the damage of his jeans" !!
54. gigaraga (Posts: 1381; Member since: 29 Mar 2013)
Well, designed is China + Made in China = This result?
56. hameed1989 (Posts: 47; Member since: 29 Aug 2012)
Many smartphones have caught spontaneous fire but people forget..Just a bad egg! Nice gesture from OnePlus though...
even fire extinguishers explode!
57. theizzz (Posts: 12; Member since: 01 Oct 2013)
literally just purchased this phone 4 days ago...OH WELL. I guess I'll have to be on my guard. lol
58. gaara6775 (Posts: 511; Member since: 20 May 2014)
Now I understand what Flagship Killer means. ;)
60. OldNorseBruin (Posts: 211; Member since: 12 Mar 2013)
Well, their "tired" invitations are going to be worthless as soon as Halloween when the Far-SUPERIOR Nexus X goes on sale...
62. gziegfrid (Posts: 16; Member since: 20 May 2014)
Knowing this news make me glad, that for you to get the device you need a cash and an invite. LOL. luckily, I only have the cash and not the invite.