Alcatel OneTouch Hero Review


It's been a few months since Alcatel, the face of Chinese TCL for the western hemisphere, presented the stylus-equipped OneTouch Hero, and we finally had the chance to test out and marvel at this massive, 6-inch phablet. And while the gorgeous 1080p IPS panel is definitely the highlight of the Hero, humming underneath are some none too shabby internals, like a quad-core MediaTek chipset, healthy 2GB of RAM, a 13MP rear shooter, and two SIM slots. These are some rather compelling specs on paper, ones that put this device in the high-end phablet league. But, how do they actually translate into the real world? Let's find out.

In the box:

  • microUSB > USB cable
  • Wall charger
  • In-ear headphones
  • MagicFlip magnetic cover


Alcatel has managed to work a little miracle with the proportions of the OneTouch Hero. Handling the phablet is both easy and pleasant, thanks to its masterfully-crafted body and super-slim bezels.

The latest slew of devices from the manufacturer showcase some time-tested, almost refined design language. The One Touch Hero, in particular, looks distinguished and leaves no room for doubt: this is a high-end product. What strikes us most about the Hero is that its creators have managed to strike such a masterful balance with its body. The Hero is giant, yet also kind of compact, thanks to those slim bezels all around. Put it next to the Note 3, and it is only 1.4 mm wider, although it has 0.3” bigger display! Although it appears brutish when put next to a 5-incher, it's sheer size has an elegant quality to it, and it's actually pretty slender at 0.33in (8.5mm).

Not only is this phablet good-looking, but it's also well-crafted. Accents, such as the stylus slot at the bottom, the power button and volume rocker on the right side of the Hero, or the camera ring and the speaker at the rear. These were all built to last and do not disappoint in any way, though the stylus is not the most impressive we've seen. The matte plastic back and the frame itself are grippy and the device makes its presence known thanks to its 6.26oz (178g).

And yet, there's more, especially once you throw in the MagicFlip cover into the equation. The MagicFlip easily attaches itself to the phone via the magnetic pinholes at the rear of the phone, and offers some pretty cool functionality. The case has built-in LEDs that will show you the time or any missed calls, messages or e-mails. In fact, it will even run an animated show whenever you have music playing or your alarm ringing.


The display on the Hero is, no doubt, the highlight of this phablet.

A 6-inch, 1080x1920 resolution (367ppi) IPS panel leaves very little to desire, especially when it's shown in its full glory – with no pesky on-screen software navigation buttons and near bezel-less frame. It would be fair to say that the Alcatel OneTouch Hero is all display at the front, and what a captivating panel that is! It is sharp, bright, and has great and accurate color reproduction. However, whites have a blueish tinge to them, as the color temperature is actually quite cold, at 8700K.

Тhe screen can be pretty bright (peak brightness of nearly 500 nits), so outdoor visibility is also pretty great. Viewing angles are also spotless.



1. Antimio

Posts: 313; Member since: Nov 11, 2013

Sweet bezels

2. PorkyBurger

Posts: 585; Member since: May 18, 2013

I find Alcatel's UI one of the best looking out there. Respect! :0

5. ihavenoname

Posts: 1693; Member since: Aug 18, 2013

Agreed, mix of iOS 7, Windows Phone and Touchwiz. Looks great.

9. MrKoles

Posts: 368; Member since: Jan 20, 2013

I would leave out iOS because it is the copy of Touchwiz itself.

22. zacsaturday

Posts: 262; Member since: May 09, 2014

Agree with the touchwiz part, wish it had the multiwindow and air view though

11. PapaSmurf

Posts: 10457; Member since: May 14, 2012

I agree with you there. It's elegant and clean.

3. xperiaDROID

Posts: 5629; Member since: Mar 08, 2013

Nice phone, the only let down is the underpowered Mediatek processor. I like the UI though.

4. datphoneguy

Posts: 155; Member since: Sep 15, 2013

Agreed...the Mediatek processor is a bit weak, but otherwise this looks like a pretty awesome phone...and $399 is a pretty amazing price for what you get IMO

15. shahrooz

Posts: 792; Member since: Sep 17, 2013

Alcatel one touch Idol X+ is gonna be awesome I think

6. geodude074

Posts: 99; Member since: Mar 05, 2013

Is this phone even on sale? I can't find it anywhere, not even on eBay. If this phone isn't even on sale yet, how could they review the phone without discerning that this is not a production model? Production models are always different from pre-production models. Maybe the lag and the stutter that the reviewer encountered were due to pre-production glitches that they're still smoothing out.

8. datphoneguy

Posts: 155; Member since: Sep 15, 2013

Companies usually give out review models to select reviewers before official launches - this may be one of those cases.

10. PapaSmurf

Posts: 10457; Member since: May 14, 2012

... Or maybe it could be due to the MT processor?

7. chrislars

Posts: 77; Member since: Apr 11, 2013

TIL: Face Beauty Mode = No beard

12. PapaSmurf

Posts: 10457; Member since: May 14, 2012

If it had a S800 processor it would have scored a 9.3 or higher.

13. Haridenberg

Posts: 27; Member since: Sep 03, 2013

If it was even S600, MT's SoC is just plain weak

19. Glouba

Posts: 5; Member since: Mar 18, 2013

Less expensive to score over 9.0, draw an apple on the back...

14. _Bone_

Posts: 2155; Member since: Oct 29, 2012

... so why not a 9? The sentiment of the review translates to a 9, especially price tag considered (the Nexus 5 is about the same price, faster but runs dry like in half time, cheap build quality, bad speaker and it got 9.5).

16. skyline88

Posts: 700; Member since: Jul 15, 2013

if Alcatel keep on going like this, i foresee the doomsday of Samsung / Sony / HTC

21. Neo_Huang

Posts: 1067; Member since: Dec 06, 2013

And if Vivo, Oppo, Meizu, Lenovo, ZTE, etc. go on like they are too.

17. kevkyle

Posts: 104; Member since: Oct 21, 2012

though am still rockin' my ascend mate, i just might get this phablet to replace my mate .....1080p versus 720p ...and that flip cover - sweet ", )

18. Furbal unregistered

Fix that UI bloat and I think this is a winner.. Way to go TCL

23. mirexcool

Posts: 65; Member since: Feb 28, 2015

Bought at Aliexpress. Satisfied!

24. ravilla

Posts: 1; Member since: Oct 17, 2015

This is Rag.. I have bought 2 Alcatel One Touch Hero .. both are infected with Virus. Both are at service center now, its been there for 20 days. The service also worst. Security system is worst. I give negative rating to alcatel -5 .. If you guys still want to buy its upto you. f**k alcatel - I am from Malaysia , Kuala Lumpur
OneTouch Hero
  • Display 6.0" 1080 x 1920 pixels
  • Camera 13 MP / 2 MP front
  • Storage 8 GB + microSDHC
  • Battery 3400 mAh(18h 3G talk time)

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