Buggy Galaxy S10 update is causing a lot of problems with popular apps

Buggy Galaxy S10 update is causing a lot of problems with popular apps
According to both Samsung and a number of reputable market research companies, the Galaxy S10 lineup is selling like hotcakes pretty much everywhere around the world. That obviously makes sense given the stunning designs, impressive horsepower, and frequent discounts of the S10e, S10, and S10+, but the three well-reviewed high-end phones are naturally not without their flaws.

Unfortunately, the latest issues owners of Galaxy S10-series devices are confronting seem to be originating from a recent software update that was actually supposed to improve (well, duh) certain key camera features while adding a couple of small but neat new things into the mix. Ironically, the glitches reported by SamMobile based on dozens of Reddit and XDA Developers Forum complaints have nothing to do with the phones' Night Mode functionality or their rear-facing shooters in general.

Freezes, crashes, and random reboots

That's basically the holy trinity of bugs impacting the stability of a handset's software, and alas, it appears to be happening for a vexing number of Galaxy S10 owners. It probably shouldn't come as a surprise that the only thing these afflicted users have in common is a member of Samsung's newest flagship phone family running the latest OS version with May security patches and Night Mode enhancements included.

We're talking about build number XXU1ASE5, which essentially refuses to play nice with a bunch of popular third-party apps and launchers. Twitter in particular comes up a lot in reports of irksome freezes and crashes, which can be so bad that they require users restart their phones to regain normal control. Of course, that could simply be because the social networking service happens to be a lot more popular among S10 owners than WhatsApp or Nova Launcher, which are also purportedly affected by the same problems.

Even first-party Samsung apps like the company's own web browser and Gallery are acting up for some people, while a smaller number of users are complaining of rapid battery drain and random system shutdowns. Speaking of which, turning phones off and on again is the only thing that makes the bugs go away, at least temporarily, with a factory reset occasionally described as a more permanent (albeit drastic) fix.

Even though it's hard to assess exactly how widespread these situations are right now, it's pretty clear not everyone with a Galaxy S10, S10e, or S10+ in their possession is touched by the issues, but plenty of people are going through things they shouldn't experience after spending so much money.

Not the first batch of bugs, probably not the last

That's not something you want to hear at the moment, but it's true - even the best phones are sometimes messed up in the most basic ways by half-baked updates. The Galaxy S10 roster already faced everything from overheating to butt dials, battery drain, battery drain again, and catastrophic cellular network issues effectively disabling the most rudimentary feature of a phone.

That sounds bad, but the scale of the previous glitches hasn't been very extensive and by far the biggest problem was Sprint's doing rather than Samsung's fault. This time, all signs point to the blame laying squarely at the device manufacturer's feet, and if history is any indication, a patch is already in the pipeline and likely coming soon over-the-air to all affected users.

Obviously, if you're one of the unlucky few that's having constant trouble properly using their high-end handset, perhaps performing a factory reset is the way to go. Just remember to back up all your important data and don't be shocked if the bugs return after a little while. Oh, and before doing anything drastic, make sure to check the specific apps that are giving you headaches are updated to their newest versions. Also, clearing their cache could do the trick, at least in the short run.



1. Trex95

Posts: 2383; Member since: Mar 03, 2013

Have an issue with Samsung pass on my S10 plus Exyons and PUBG runs like s**t always there’s connection time out (other games runs excellent).

4. Vokilam

Posts: 1384; Member since: Mar 15, 2018

My pubg name is C0NTRACT0R O’s Are zeros (both). Add me.

10. Trex95

Posts: 2383; Member since: Mar 03, 2013

Alright :)

2. chris2k5

Posts: 291; Member since: Nov 17, 2012

Samsung at it again with bugs

3. sissy246

Posts: 7129; Member since: Mar 04, 2015

Less bugs then the other one. No bugs so far with husbands 10+

8. iushnt

Posts: 3157; Member since: Feb 06, 2013

Samsung update usually have less bugs. This one might be the worse then.

5. ShadowSnypa786

Posts: 624; Member since: Jan 06, 2017

No bugs on my S10 5G model, works perfectly.

6. MrMalignance

Posts: 331; Member since: Feb 17, 2013

One s10e in the house, no problems at all

7. cmdacos

Posts: 4333; Member since: Nov 01, 2016

Samsung copying Apple again. This time with buggy software updates...

9. Trex95

Posts: 2383; Member since: Mar 03, 2013

And who told you iOS update has bugs?! I’m still using outdated iPad mini 4 with latest update and no bugs duh.

11. Tipus

Posts: 906; Member since: Sep 30, 2016

13. Trex95

Posts: 2383; Member since: Mar 03, 2013

Said I’m using iPad and yeah got the update.

12. Larry_ThaGr81

Posts: 593; Member since: May 26, 2011

That's cute, but let's be real here. This would be a very annoying bug that needs to be addressed by Samsung as soon as possible. I haven't personally experienced it because I received and downloaded my May security update before Samsung Night vision enhancements and whatever else camera software Samsung decided to make an effort to improve upon was added for the latter May security update. So my s10+ doesn't experience these issues that other people who received the latter May security update are experiencing. I guess I was just lucky to receive and update my phone before Samsung decided to add their camera revisions. Nevertheless, I expect Samsung to quickly address these issues.

17. iloveapps

Posts: 909; Member since: Mar 21, 2019

Freezes, crashes and random reboot. Those are typical android phones. Nothing new.

14. Vogue1985 unregistered

the lastest pie update was ful of bugs for my note 8, the phone became a brick. glad i didnt buy an samsung. happy with my simple Pixel buy eyeing a huawei, apple or lg.

15. Humaid

Posts: 2; Member since: Apr 22, 2019

My phone is effected. I don't want to reset it.

16. jeffpom

Posts: 68; Member since: Dec 11, 2016

Samsung and Android bug problems? No way - that never happens on Android.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.