Keeping the user informed: Apple to update iOS with detailed battery stats and diagnostics

Keeping the user informed: Apple to update iOS with detailed battery stats and diagnostics
Apple's latest #gate scandal has definitely ticked people off, and rightfully so. After a collection of users and an independent developer of a benchmarking app did a series of testing and experiments, it became apparent that older iPhones are slowed down intentionally. Only then did Apple come out and confirm that the company does it, but said there's a good reason for it — the performance throttling occurred when an iPhone's battery was old and unable to hold as much charge as it should. Slowing down the phone ensured a stable operation with no random shutdowns, reboots, or battery percentage jumps.

That's all fine and dandy, but there's still the issue that Apple did not inform customers of this throttling. People were buying new phones to get away from the slow operation when they could've remedied the issue by just replacing the battery in their old iPhone — a much cheaper fix. This is also the main grievance in more than a few class action lawsuits that have now been filed against Apple.

So, to prove that they are listening to the community, the guys at Cupertino have now promised that an iOS update, due next month, will bring us detailed battery stats and information.

This is actually a big deal — Apple doesn't really talk a lot about the hardware in its phones. It never says how much RAM they have, it doesn't talk about battery capacity and such mumbo-jumbo. The company is a firm believer that the user shouldn't concern themselves with numbers and stats as long as the device is working fast, smooth, and as expected.

The battery stats are also not really available to app developers. Yeah, there are tons of battery health apps out there, but you should take all of them with a pinch of salt as it is unknown how they acquire their data — they could just be feeding you random numbers alongside their ads.

It's worth noting that Apple does currently have a warning message in place, which will let you know if it's time you replace your battery. But it's unknown how far down the line it pops up — allegedly it will only show up when your cell is in a really, really bad shape — and is definitely not informative enough to let users know that this affects phone performance, not just on time.

With the way Apple's apology was worded, we expect a much more detailed stats page in the Battery sub-menu now. Perhaps one that grades battery health from bad to good alongside with a message, which clearly states whether your iPhone's performance is currently being throttled. That'd clear up a lot of confusion and really give us an insight on how long these puppies can last before they need to be serviced.

It's good to see that Apple has realized that some information on what's happening behind the curtains could actually improve customer satisfaction. Now, we can't wait to see how it implements the battery monitor.



1. Peacetoall unregistered

poor isheep will now be forced to change their battery every six months .boo hoo!

16. Saioofi

Posts: 347; Member since: May 23, 2014

Your username is peacetoall but it certainly doesn’t bring peace to anything that’s Apple-related. Quit being a moron.

27. Ralph.

Posts: 249; Member since: Dec 20, 2017

Quit being apples worshiper

2. gigicoaste

Posts: 466; Member since: Feb 21, 2016

but.. is informing just enough? I though they will stop slowing down the cpu, that is the actual issue.

4. Peacetoall unregistered

Dude they're just trying to be now more transparent. Apple would never change their policy regarding forcing their users to buy new products.

8. cnour

Posts: 2305; Member since: Sep 11, 2014

What is your problem? Why you are so frustrated? You are happy with your phone (it seems no) and we are happy with the phone (iPhone).....

11. Peacetoall unregistered

watching apple crash and burn makes me happy

13. cnour

Posts: 2305; Member since: Sep 11, 2014

So you will be always sad....

28. Ralph.

Posts: 249; Member since: Dec 20, 2017

Android fans are never said We all awaits for Apples death Rip. The evil troll patent scums needs to be gone. We have nothing to be sad about, because Android is open source and everything is possible.

20. gigicoaste

Posts: 466; Member since: Feb 21, 2016

is not about.. happiness here with or without a device. It's about a company trying to mislead their customers. I bet that this is not legal, any device should not be forced to "get older" for the sake of selling new versions, I am talking in general.. not Apple only. How would be to have you 4k tv after one year to run in FullHD to preserve the pixels?

21. cmdacos

Posts: 4386; Member since: Nov 01, 2016

Very good analogy. The problem is this reason given is only to hide the planned obselence factor. Apple fans are eating it up. Meanwhile Apple is already doing other limitations which will be better hidden moving forward.

30. makatijules

Posts: 835; Member since: Dec 11, 2017

How about if your car ran at only half speed even with pedal to the floor and a full tank of gas? The fact the usual trolls aren't even criticizing Apple, tells it all. They rather attack your posts for calling Apple out vs joining you in calling Apple out. No one can be that stupid. I think CNOUR and KIKO are simply made up account held by PA themselves, and are here to just incite flame wars to drive traffic. After all, how can you be, pro for a company that is purposely being deceptive, right in your face and you say nothing. When Samsung had the battery problem, oh my god it was 30 articles a day it seemed. The note 7 issue was a manufacturing accident. And it was handled appropriately. Apple won't even stand behind their own product, when all of them are defective on one way or another and they find ways to charge you for stuff that was their fault.

19. Cicero

Posts: 1159; Member since: Jan 22, 2014

That is exactly my taught. Apple don't speak about removing the throttling down of the cpu. They want only to inform about the state of battery. Something is very smelly here. Low quality battery? For Apple fans: why to have the greatest cpu if after an year you will have a midrange like cpu for what you pay a premium price? Think guys or take some tissues from cnour.

26. Subie

Posts: 2442; Member since: Aug 01, 2015

I agree gigicoaste. Apple needs to give the users the option not to have their phone's performance "throttled" down.

5. submar

Posts: 713; Member since: Sep 19, 2014

My Sony device does not shut down randomly after 2 years of heavy usage. I guess Apple uses crappy batteries for the iPhones.

12. mootu

Posts: 1541; Member since: Mar 16, 2017

My wife is still using my old Z2 which will be 4 years old in a few months, it's used heavily on a daily basis and still only needs charging once a day. I keep offering her new phones but she won't part with it.

14. EvilAPi

Posts: 116; Member since: Sep 25, 2017

My Xperia Z3 does not shut down randomly after 3 years.

22. MrShazam

Posts: 987; Member since: Jun 22, 2017

Even my half the price OnePlus One is still running strong after over 3 years now. This their excuse is indirectly confirming that they've long been selling inferior and overpriced garbage compared to the competition...

7. Whitedot

Posts: 893; Member since: Sep 26, 2017

But did people give they consent to throttle cpu up? I want that kunt to answer the question.

17. Jrod99

Posts: 781; Member since: Jan 15, 2016

Sometimes these big companies have to be put in line. This could be a good thing. Apple doing this and Samsung releasing phone with same battery issues a second time. Very uncool. My is over 2 years now not showing these issues. But may consider different phone next upgrade. Wish the Pixel 2 xl wasn’t a disaster.

31. makatijules

Posts: 835; Member since: Dec 11, 2017

First off, Samsung did not purposely release the Note 7 like you are acting It appeared that a specific model with a specific battery had the issue. They checked the other device and it showed no signed of an issue, and the issue with the 2nd started later. A manufacturing accident which can happen, is not the same as a person who sat at a computer, made code to purposely slow your phone and not tell you about it. Stop trying to drag Samsung into this BS, because it is a whole different issue altogether. Its not even remotely the same. Accident vs on purpose. Learn the difference.

18. fatTony

Posts: 119; Member since: Dec 20, 2012

Oh, please. I remember when their phones showed full bars of reception even when they were in poor service areas. An app shows inaccurate reading, which justifies the slow down, thereby forcing the user to upgrade. Apple sells one more phone, and no backlash. Smart

23. imran86

Posts: 208; Member since: Sep 14, 2012

Dear PA, Even if you are paid by apple, you should respect the basic rules of tech journalism and NOT act as a PR firm for apple trying to explain their apology in your own words.

29. makatijules

Posts: 835; Member since: Dec 11, 2017

The issue that they slowed the phones per se. The issue was, when it was brought up, they lied about it. They stood and lied, just like they did with the iPhone 4 and the bending 6+ and more. IF and that is a BIG IF, they were really looking out for the customer, then why did they push the update without telling. In their iOS changelog for updates, it does not show anywhere that they even push such to your phone. That means they had intentional malicious intent, to help drive phone sales. My iPhone 7 surely slowed after IOS 10 update, and it didn't even have any issues. I barely used it. Its still in mint condition. Its been charge less than 100 times for sure. Because i used it for 4 months and not everyday. A full charge powered off last weeks with no issue. So I know my battery certainly wasn't degraded. It slows phones PERIOD, whether they need a batter or not. Because apple writes software poorly. Always have, which is why they always depended on Adobe, Microsoft and others for support.

32. darkkjedii

Posts: 31764; Member since: Feb 05, 2011

Cool move, but a bit too late. This should’ve been there, along with user consent Apple. Be a little more transparent in the future.

33. LouisMariano5

Posts: 64; Member since: Sep 22, 2014

if they were con artists about slowing down phones in the past.... why should i trust that this "software" to keep you informed of your battery's "health" is to be trusted or even accurate... Ive had it with apple ... Next phone is going to be Android...

* Some comments have been hidden, because they don't meet the discussions rules.

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