Verizon's Samsung GALAXY Nexus getting update to fix LTE signal issue

Verizon's Samsung GALAXY Nexus getting update to fix LTE signal issue
A leaked memo meant for Best Buy eyes only reveals that some Samsung GALAXY Nexus users on the Verizon network have been having problems keeping a 4G LTE connection for more than 15 minutes. Owners of affected units have been returning their devices and in some cases, receiving another one with the same issue. One Verizon customer went through six replacement phones before finding one that worked. The version that is affected by the bug appears to be I515.10

The Best Buy memo further reveals that Samsung has found the problem and started sending out an OTA update on Friday to repair it. Some of the units that were affected have an "updated" sticker on the box, so if you planning on purchasing the device for your Verizon account, make sure that the handset you receive has already been repaired and can sustain a 4G LTE signal for more than one episode of Robot Chicken.

source: DroidLife

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1. CreeDiddy

Posts: 2144; Member since: Nov 04, 2011

See...this is problem I had with my Thunderbolt. Everyone always says Apple has issues with battery life and attennagate, but fail to realize the problems on Android. Again the quality control is better on iOS as it is on Android, because of the wide variety of manufacturer's and operating systems they run. This is a small issue, but look at the amount of returns for one customer on this handset. Just think that I was going to buy this smartphone back in Nov. Glad I waited it out.

2. Non_Sequitur

Posts: 1111; Member since: Mar 16, 2012

The iPhone never even had LTE. ;D

5. wendygarett unregistered

+1 to you :) But I have to agree what he says... At least Apple never downgrade iDevice on every spec even though it is a minor upgrade...

24. CreeDiddy

Posts: 2144; Member since: Nov 04, 2011

Of course, but they have had 3G. So it still counts as going towards your data plan.

8. Sniggly

Posts: 7305; Member since: Dec 05, 2009

"The quality control on *one model at a time* is better than *some of several models released throughout the year*" Fixed. It's also not a matter of quality control, just a matter of fixing a software bug.

22. Mxyzptlk unregistered

Software error is always the excuse. Never issues with quality or anything. Samsung devices aren't strangers to signal issues. This article should be proof of that.

15. Pings

Posts: 304; Member since: Dec 19, 2008

This is completely different than attennagate. "The quality control is better on iOS". What are you talking about. What do you mean by better? That Apple denied that there was a problem. Yeah that's a whole lot better. Nice try but fail...

23. Mxyzptlk unregistered

That was two years ago. You're grasping at straws. Even if Apple denied anything they wouldn't be the first company to do so. The antennagate was just something the media created.

35. Phullofphil

Posts: 1761; Member since: Feb 10, 2009

Makes since cause I don't have the problem and men is the i515.09

3. Atrixboyyy

Posts: 592; Member since: Nov 03, 2011

Where's JB? I love robot chicken.

4. Ragnarockd

Posts: 47; Member since: Aug 27, 2012

Lots happening at verizon off lately!!

25. CreeDiddy

Posts: 2144; Member since: Nov 04, 2011

It's because of possibly the release of the iPhone. You should hear more in Oct. Not that its a big deal, but there is a reason why VZW is slow at updating as they prefer to concentrate on penetrating the market with new phones rather than pushing software updates. Is that bad customer service. Yes, but there are normally no problems with iPhone software updates, because Apple takes full control as opposed to Google playing on the sidelines regarding software update support.

6. SvbZero

Posts: 27; Member since: Jun 07, 2012

Get your s%*t together Verizon!!! You were the 1st to offer the Galaxy Nexus.. Now officially LAST to push Jelly Bean!!! There's no excuse .

7. g2a5b0e unregistered

It's absolutely ridiculous that this problem is just being remedied now. This phone is almost a year old. Another reason why I couldn't do Verizon.

9. Cha7520

Posts: 222; Member since: Oct 31, 2010

I got this peice of crap phone back in Feb. I would call someone and like 10 minutes into the phone call, all of a sudden they couldn't hear me! My buddy also got the phone and he had the same problem! Talk about frustrating! You couldn't even use the phone for what it was meant for. Needless to say I went to Verizon with the defective phone and they were utter assholes and didn't even acknowledge the problem (even though it was all over the internet) and said they could only replace it. My friend had already replaced theirs and he still had the same radio/signal and 4G problem. I ended up switched over to ATT.

10. Beholder88

Posts: 86; Member since: Mar 30, 2012

As mentioned in the screenshot there, Samsung figured out what the bug is, not Verizon. And Verizon doesn't make the phone, Samsung does. So why complain about Verizon when the phone is a Samsung phone? Samsung phones are notorious for signal issues, at least from the calls I take all the time, so why should this even surprise anyone? I'm even seeing it on the Galaxy S III as well, same issue.

12. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

exactly, if you don't feel like dealing with it get a Motorola, there's plenty to choose from.

14. g2a5b0e unregistered

I realize Samsung makes the phone, but update doesn't go through until Verizon okays it. Verizon is notorious for holding updates in testing hell. Verizon is always the last to get updates for the same phone on multiple carriers. Case & point that this phone has yet to get Jellybean, while the unlocked & Sprint versions already have.

18. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

the Sprint version just got Jelly Bean days ago and Verizon wouldn't have to approve an update to improve antenna performance if Samsung would make sure that it performs properly to begin with. this is something Samsung really struggles with. you're right about Verizon holding updates back longer than they really should but i can think of more important things Samsung could be bothering Verizon with...

11. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

You are officially a fail Verizon. You are the last to push out Jelly Bean, and it doesnt even seem like you're bothered by it in the slightest.

13. sum182

Posts: 229; Member since: Nov 19, 2011

Very happy I rooted mine and have fixed that lte issue as soon as the good old boys at xda had a fix. Verizon needs to get everything in order or im going to get me a Sony phone on atnt

16. XPERIA-KNIGHT unregistered

sprint is probably the better carrier to go with.....

17. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

now why would that be?

19. XPERIA-KNIGHT unregistered

well from reading the above comments it seems like verizon is pretty notorious for not pushing updates quick i was jus infering that maybe sprint would be better in that area

20. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

Sprint isn't exactly the quickest either. if you'll recall the Sprint Nexus just got JB days ago.

21. XPERIA-KNIGHT unregistered

..........o........ :)

26. andrewlg1990

Posts: 22; Member since: Jan 05, 2012

At least their not last every damn time. Sprint FTW!!!

27. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

every time at what?

36. andrewlg1990

Posts: 22; Member since: Jan 05, 2012

Getting their otas pushed out duhhh, what else would I be talking about??

28. SvbZero

Posts: 27; Member since: Jun 07, 2012

If I'm not mistaken.. Sprint's version launched 4/22/12 which is almost 5 months after the Verizon model.. And Sprint's version launched with a critical update that Verizon didn't push to their version until late May! I have the Verizon model.. Verizon is going to piss people off more than they already have if the next update they push to the Galaxy Nexus doesn't come with Jelly Bean!!!

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