Verizon rumored to lay off 500 employees today; service down in North Carolina

Verizon rumored to lay off 500 employees today; service down in North Carolina
According to a tip we received today, Verizon Wireless has laid off 500 employees in retail sales. The nation's largest carrier is said to have handed out pink slips to experience specialists and operations specialists. According to the company's own listings, the former introduces customers to Verizon Wireless. The experience specialist fuels customer loyalty "by empowering them with technical knowledge that can improve the way they live, work and play." Average pay is around $36,000, according to a third-party career site.

The typical Verizon operations specialist reportedly makes between $33,000-$92,654. The job entails helping customers "with billing and service questions, troubleshooting hardware issues, and explaining products and services to customers as needed." In addition, these employees also activate phones, help with sales support and stock merchandise.

So far we have not received any verification of this rumor. As soon as we hear something from Big Red, we will pass it along.

Speaking of Verizon, we have some information that more than 120 Verizon towers in North Carolina are down. This does not appear to be due to Hurricane Matthew, which is making its way through Florida at this hour. Verizon subscribers in the region are having problems making calls and texting.

Thanks for the tips!

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6 Comments

1. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Hate to see people out of work. That really sucks. Hope they find rewarding job some where else. But would love to see more of Verizon going down. Evil and corrupt.

2. iC-118

Posts: 260; Member since: Sep 29, 2016

Just like Apple. I deeply hate them both.

3. sgtdisturbed47

Posts: 970; Member since: Feb 02, 2012

Starting at $33k per year? Where? Not around here, that's for sure. Sounds like an entry-level position, and $18/hr seems high for that. Then again, Idaho isn't known for its high paying jobs.

4. bambamboogy02

Posts: 842; Member since: Jun 23, 2012

It's pretty much a sales rep position, hourly rate plus commission.

5. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

They make tons of profits every year and they have to lay people off. Not surprising from the asshat brigade.

6. kaintae

Posts: 98; Member since: Dec 14, 2011

From what I gathered from soon to be ex employees, the layoffs are happening in the large "destination stores," which haven't proved to be as profitable as they hoped they would be. Those locations have staffs of 80 people or so. When I worked for the company, I was at a corporate location less than 4 miles away. Our store had a staff of 11. So when they downsize these stores, it doesn't make sense to bring all the ops and education specialists along because at least in the case of the education specialist, they are ONLY at destination store locations. It should also be mentioned that many of these people are being offered other positions within the company

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