Uber systematically defrauded both passengers and drivers, lawsuit alleges

Uber systematically defrauded both passengers and drivers, lawsuit alleges
Uber can't seem to be able to catch a break lately, what with the long string of sexism accusations, and calls for mass deletion, as well as the many, many lawsuits, the list of which just grew by one. As uncovered by Ars Technica, a proposed class-action lawsuit alleges that the company used a "sophisticated" piece of software whose purpose was to defraud both its drivers and its passengers.

The scheme is said to work by essentially supplying different information about the route that will be taken. When hailing a ride, a passenger will be shown a route which is longer than the one shown to the driver, and two different prices will be separately calculated for the two routes. Since the one shown to the passenger is longer, the fare goes up as well, but the driver only gets paid for the actual route, while Uber pockets the change.

According to the lawsuit, the scheme was implemented in September, after Uber switched to an "upfront" pricing scheme, which calculates fare price depending on both distance and time estimates. The suit alleges that Uber's algorithms intentionally showed a less efficient route to passengers, while drivers got the best possible one instead. It also claims this was a "well-planned scheme to deceive drivers and users," rather than a software bug.

source: Ars Technica

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11 Comments

1. mayur007

Posts: 593; Member since: Apr 10, 2012

Yup uber is a cheater I had a bed exp with it To driver my location was diff for him and for me driver location it was showing some where else. Was in a hurry than I ended up canceling then it charged me

2. Bernoulli

Posts: 4359; Member since: Sep 01, 2012

It's an agreement that if you take more than 5 minutes uber will charge you 5dls I just sounds like you can't read or use an app, since you can drop the pin to your exact location

5. mayur007

Posts: 593; Member since: Apr 10, 2012

It actually sounds like U cant read Comment / neither understand I mentioned when you drop a pin Thats your location- if you dont know After That never used UBER Driver kept saying I am There when you pinned it So In short It showed Wrong location to him I said I m there never moved. he said cancel it so you can do it again Its been 3years now SINCE used it. I made THE Complain Regarding it, never recd any ans

3. fyah_king unregistered

That's why i am my own uber.:)

4. Techist

Posts: 311; Member since: Jan 27, 2015

This company is worse than the mafia. Rotten to the core!

6. trojan_horse

Posts: 5868; Member since: May 06, 2016

Uber might end up bankrupted if these lawsuits continue to flood.

8. Blazers

Posts: 719; Member since: Dec 05, 2011

I have a feeling that Google will end up buying this company in the near future.

7. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

So glad I decided not to work for them. They are a terrible company.

9. PSAfromThisGuy

Posts: 144; Member since: Jan 16, 2017

ill still take Uber over Lyft any day if its just me using it... The only time I would use Lyft is when riding with friends and needing to split the fare...

10. RebelwithoutaClue unregistered

Their stocks must go down after all this bad news. Yesterday an Italian judge forbid Uber to be active in Italy. Uber already has been forbidden to use UberPop in my country (Netherlands) and I know Brussels banned that part as well.

11. NarutoKage14

Posts: 1306; Member since: Aug 31, 2016

Uber is one of the worst companies. Even when government agencies tell them to do something they refuse to do it saying the laws don't apply to them.

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