Some T-Mobile users find their voicemail transcribed on Google's Phone app

by Alan Friedman / Jan 31, 2018, 11:36 PM

This is a transcription of a spam call left in a T-Mobile user's voicemail box

Some T-Mobile users are finding written transcriptions of their voicemail messages produced by Google. These are showing up in the Google Phone app in the visual voicemail tab. One T-Mobile subscriber received a message from Google in his visual voicemail tab. The message read, "See and listen to your messages, without having to call voicemail. Transcripts of your voicemail are provided by Google’s free transcription service."

It does appear that this feature is just beginning to rollout to T-Mobile subscribers. A few customers of the nation's third largest carrier who have received the message from Google explaining the new feature, say that it is not yet up and running on their phone. Those who have the feature and have seen the transcription service work in real time, say that it takes a few seconds after the voicemail is left for the system to transcribe it.

We will speak to our contacts at T-Mobile and see if we can find out some more information about what is going on there in regard to voicemail transcription. If there is something new to pass along to you, we will update this story.

source: AndroidPolice

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2 Comments

1. ECPirate37

Posts: 337; Member since: Jul 14, 2011

I had a co-worker have this happen on Tuesday and she was freaked out. Then I let her know it is free and she can just read voicemails and she got excited. TMobile has this service for a charge and I liked it. It will be nice to have it for free.