OVERLAND PARK, Kan. (BUSINESS WIRE), January 16, 2013 - Continuing its push to deliver an enhanced top-tier network experience for customers, Sprint (NYSE:S) announced today that its 4G LTE network build is progressing in 28 additional cities within its nationwide 3G footprint. The deployment is part of Sprint’s Network Vision strategy, a plan to consolidate multiple network technologies into one new, seamless network with the goal of increasing efficiency and enhancing network coverage, call quality and data speeds for customers across the United States.
Work has begun on the 4G LTE network in the following additional areas:
Bay City, MI
Florence/Muscle Shoals, AL
Homosassa Springs, FL
Hot Springs, AR
Lake City, FL
Lake Havasu City/Kingman, AZ
The Villages, FL
“We’re committed to providing improved 3G and 4G LTE as quickly as possible, and keeping our customers informed as to when and where they can experience the new network’s superior performance and speed,” said Bob Azzi, senior vice president-Network, Sprint. “Our customers depend on their mobile devices as their primary source of communication, business connectivity and entertainment. We’re delivering all of that functionality at a very competitive price.”
During the pre-launch phase, Sprint customers with capable devices may begin to see 4G LTE coverage in these areas and are welcome to use the network even before it officially launches. Through Network Vision, voice quality is enhanced and Sprint customers in upgraded areas are seeing better performance on their smartphones, mobile broadband connection cards and mobile hotspots when using the Sprint 4G LTE and 3G networks. Customers can expect to experience the following performance improvements once the 4G LTE and 3G upgrades come to their areas:
Faster data speeds that enable instant Web access for news updates, HD viewing and game-playing, quicker video downloads and clear video chats.
Better signal strength when making a call or using the Web.
Fewer dropped calls for peace of mind when talking to friends, family or colleagues.
Improved voice quality and less static or background noise when making phone calls.
Sprint plans to announce commercial availability of 4G LTE in these cities in the coming months, followed by continued enhancements in coverage, performance and reliability. Ultimately, Sprint’s 4G LTE coverage is expected to largely match the existing nationwide 3G footprint.
Sprint has announced nearly 200 markets where Sprint 4G LTE is on its way, including Boston; Charlotte, N.C.; Indianapolis; Los Angeles; Memphis, Tenn.; Miami; Nashville, Tenn.; New Orleans; New York; Philadelphia; and Washington, D.C. To find out more about which markets currently have Sprint 4G LTE and which markets are coming next, please visit www.sprint.com/4GLTE.
Sprint introduced its all-new 4G LTE network in July 2012 and currently offers service in 49 cities1. As part of its overall Network Vision strategy, Sprint is also doing a complete overhaul of its 3G infrastructure so that customers can enjoy better wireless signal strength, in-building coverage, and fewer dropped/blocked calls. These enhancements are now available to customers in several markets across the country, with new sites coming online daily. With these enhancements to Sprint’s 3G network, the company’s prepaid customers, on Virgin Mobile and Boost Mobile, will also benefit and can expect to see better coverage, improved network reliability and voice quality resulting in up to 20 to 30 percent fewer dropped and blocked calls.
Unlimited + Sprint 4G LTE = Game-changing wireless offer for customers
In today’s competitive wireless market, the value of unlimited has never been more apparent and Sprint is clearly a leading choice in wireless. Customers with capable devices can combine Sprint’s all-new 3G and 4G LTE networks and enjoy unlimited data while on the Sprint network. Data usage continues to increase and consumers value Truly Unlimited data because it’s simple and straightforward – while on the Sprint network there is no metering, no throttling, and no need to share data, which increases the likelihood of a surprise monthly bill because of overage charges.
Coupled with unbeatable plans and fast devices, Sprint has been working hard to deliver the best customer experience in the past few years. The 2012 American Customer Satisfaction Index ranked Sprint No. 1 among all national carriers in customer satisfaction and most improved, across all 47 industries measured, over the last four years. And Sprint has been ranked Highest in Satisfaction with the Purchase Experience among Full-service Wireless Providers three times in a row by J.D. Power and Associates.
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served nearly 56 million customers at the end of the third quarter of 2012 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint No. 1 among all national carriers in customer satisfaction and most improved, across all 47 industries, during the last four years. Newsweek ranked Sprint No. 3 in both its 2011 and 2012 Green Rankings, listing it as one of the nation’s greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
1 Anderson, Ind.; Atlanta; Athens, Ga.; Baltimore; Barnstable/Hyannis/Mid-Cape, Mass.; Calhoun, Ga.; Carrollton, Ga.; Chicago/Naperville/Joliet, Ill.; Clark County, Va./Jefferson County, W.Va.; Dallas; Franklin County, Pa.; Fort Worth, Texas; Gainesville, Ga.; Gary, Ind.; Granbury/Hood County, Texas; Hagerstown, Md./Martinsburg, W.Va.; Harrisburg/Carlisle/Hershey, Pa.; Harrisonburg, Va.; Houston; Huntsville, Texas; Hutchinson, Kan.; Indianapolis/Carmel, Ind.; Kansas City, Kan./Mo.; Kankakee/Bradley/Bourbonnais, Ill.; Lawrence, Kan.; Manhattan/Junction City, Kan.; McPherson, Kan.; Muncie, Ind.; Newnan, Ga.; New Bedford/Fall River, Mass.; Peabody, Mass.; Ponce/Coamo/Guayama, Puerto Rico; Rockford, Ill.; Rome, Ga.; Salina, Kan.; San Antonio; Santa Rosa/Petaluma, Calif.; Sedalia, Mo.; Shenandoah/Page Counties, Va.; South Bend/Mishawaka, Ind.; St. Joseph, Mo.; Topeka, Kan.; Vallejo/Fairfield, Calif.; Waco, Texas; Waukegan/Lake County, Ill.; Wichita, Kan.; Wichita Falls, Texas; Winchester, Va.; and York/Hanover, Pa.
Kelly Schlageter, 703-592-8809
Rachael Crocker, 913-762-6719