Sprint denies that the Apple iPhone 4S is to blame for sluggish 3G network speeds

Sprint denies that the Apple iPhone 4S is to blame for sluggish 3G network speeds
Since the Apple iPhone 4S was launched on Sprint's 3G network on Friday, customers on the nation's third largest carrier have been experiencing sluggish 3G speeds of 300 to 500Kbps down. The slow speeds are affecting more models than just the Apple iPhone 4S and the large number of new Sprint subscribers combined with the popularity of Apple's touchscreen handset could be the reason for the problem behind Sprint's slow network speeds.

Sprint says it is monitoring its 3G network and admits that it is looking into some complaints about slow data speeds on the Apple iPhone 4S. In a carefully worded response, the carrier said, "Speed tests represent a moment in time and are subject to many variables including weather, time of day, device, and proximity to a tower. Sprint will continue to monitor the feedback we are getting from our customers and will investigate and resolve any issues that may arise."

Gizmodo has run a speed test with over 11,000 people responding as of 12:30pm Tuesday. The test results measure the dowKload speed of the Apple iPhone 3GS, Apple iPhone 4 and Apple iPhone 4S over AT&T's network. The speeds of the latter two phones are measured over Verizon's pipeline and the speed of the Apple iPhone 4S is charted for Sprint users who responded to the test. The speed test results show that AT&T has the fastest average download speeds for Apple iPhone 4S users at 2.4Mbps.  Verizon is second with an average of 1.8Mbps while Sprint's iPhone 4S average speed is 717Kbps. This Sprint results might be taking into account the problems that Sprint users have had with the carrier's 3G network since Friday.

source: BusinessInsider via  Gizmodo


Related phones

iPhone 4s
  • Display 3.5" 640 x 960 pixels
  • Camera 8 MP / 0.3 MP VGA front
  • Processor Apple A5, Dual-core, 800 MHz
  • Storage 64 GB

FEATURED VIDEO

19 Comments

1. Thump3rDX17

Posts: 2160; Member since: May 10, 2010

this has been going on with Sprint for weeks before the iPhone came to the network.

2. ecml490 unregistered

I have to agree with Sprint's statement that the iPhone isn't responsible for the slow data speeds since I have been experiencing slow 3G speeds, even on cloud free days throughout the day; even late nights. But either way Sprint should of had their network prepared for the iPhone launch because their slow data speeds needs to be fixed badly! @Phonearena you made an error! "Sprint's iPhone 4S average speed is 717Mbps" I wish I was getting those speeds! LOL

3. RORYREVOLUTION

Posts: 3131; Member since: Jan 12, 2010

Yea Sprint's 3G speeds have been so freaking slow and for the longest time ever. And it's a fact that having the iphone didn't help but it isn't to blame.

4. tomast

Posts: 50; Member since: Oct 16, 2011

That's why you must buy a 4g phone if your on sprint

6. ecml490 unregistered

I heard Sprint's "4G" speeds aren't really good either ...

7. RORYREVOLUTION

Posts: 3131; Member since: Jan 12, 2010

No, you need to be in a Sprint 4G area to be use your 4G phone. Doesn't matter if you have a 4g phone or LTE phone. If the coverage is not in your area you are stuck with 3G lol

9. remixfa

Posts: 14605; Member since: Dec 19, 2008

sprint's 4g is better than att's 4g.. look at the att iphone.. that is the only one capable of 14.4mbps.. it it gets a whoppin 2.3... woo hooo.. lol. my 3g vibrant that maxes at 7.2 gets an average of 4-5mbps.. lol speedwise 4g att < sprint < ........ < tmobile < vzw

10. omarc26

Posts: 360; Member since: Dec 05, 2009

Well like always thats gonna depend were u live. over here in los angeles at&ts hspa + network is WAY faster than sprints wimax.. i dont have att i have verizon. obviosly verizons LTE beats both att and sprints. but i have friends on att and friends on sprint and i seen it with my both eyes my friend on her att s2 gets 4-7 one time she got 11 mbps on a regular basis all over La . U dont elieve me att is capable of those speeds look it up online there are many people on att getting those speeds on there hspa+ phones without wifi .my friend on sprint always gets 2-4 mbps all over La on her evo 3D even she has complaind . and wait did i mention sprints wimax signal craps out inside buildings? Were att has an h+ signal and still gets 3-5 mbps inside that same building. if i had to choose between att and sprint i wud definetly pick att cuz from what i seen sprint sucks in LA. but thats not gonna happen cuz im happy with my bionic enjoying LTE.

11. theo14461 unregistered

I had the Evo 4G Touch, and really wanted to like it, but Sprint's terrible reception killed it for me. AT&T or Verizon is the only way to go if you want connection inside buildings. Data speed means nothing if you don't get it, and I live in the Chicago area.

18. v4vendetta14

Posts: 2; Member since: Oct 19, 2011

Interesting that you mentioned the access indoors. I was looking at Sprint's online map...they make it clear 4G may not reach into some buildings... Their maps show dark orange for "4G In Building" and orange for "4G On-Street". "In-building" You will be able to use 4G data inside most buildings, in a car, and outside. "On-street" You will be able to use 4G data inside some buildings, in a car, and outside.

12. tomast

Posts: 50; Member since: Oct 16, 2011

i guess im luck because i have amazing 4g coverage were i live

5. codymws

Posts: 237; Member since: Jun 17, 2010

"...while Sprint's iPhone 4S average speed is 717Mbps." I think you mean 717Kbps... because 717Mbps would be pretty impressive, especially for 3G... #corrections (a little bit of Gizmodo right there...)

14. itsius1

Posts: 49; Member since: Oct 19, 2011

i thought so... must be a typo, i would hell go for that provider with the same monthly plan....

8. InfDaMarvel

Posts: 18; Member since: Oct 20, 2010

Its pretty obvious that the network is being overwhelmed by the rapid increase in traffic and on top of that they are currently working towards revamping all of there towers. They already made an announcement about this, this is an ignorant theory.

13. Landmarkcm

Posts: 507; Member since: Aug 11, 2009

Here in Vegas im averaging 1-3 down on 3g & wifi blazing fast. Best Sprint phone ive had all around.

15. paynekiller

Posts: 152; Member since: May 24, 2010

I was NEVER able to get over 350kbps down on my EVO 4G.. and I got it on release day. Count yourself lucky if you've been getting better than that, I don't even bother using Sprint's 3G it makes no sense at all to have it's radio draining my battery.

16. corporateJP

Posts: 2458; Member since: Nov 28, 2009

Sprint's network just sucks for the time being. Maybe they'll get better one day, who knows. Don't kid yourselves for now.

17. ZayZay

Posts: 571; Member since: Feb 26, 2011

No problems in Oregon. Actually I noticed when I was using my 3g as a hotspot I was getting between 1 and 3 mbps to my computer.

19. Forsaken77

Posts: 553; Member since: Jun 09, 2011

And that's the "Only REAL Unlimited Data" of the Sprint network lol, as they say on their commercials. The reason they don't cap at 2GB's is because you'd never make it that far in a month lol. I've had Sprint before and they were the worst carrier (along with Nextels) I've ever had. I understand if you're on a budget and need a cheap plan.... Sprint is the way to go, along with Tmo. But if you can afford it, AT&T and Verizon are the only way to get reliable service in MOST AREAS. This is an industry where the saying "you get what you pay for," fully applies.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.