Sprint decides not to offer insurance on the Apple iPhone 4 and Apple iPhone 4S

Sprint decides not to offer insurance on the Apple iPhone 4 and Apple iPhone 4S
Sprint has decided against offering it's Total Equipment Protection for the Apple iPhone 4 and the Apple iPhone 4S. Instead, those customers of the nation's third largest carrier that want to insure their new 2-year investment can buy insurance from  AppleCare+ or from a third party insurer. If you have butterfingers, or treat your handsets roughly, it is not a bad idea to have some protection.

Sprint will not offer its TEP to its Apple iPhone buyers

Sprint will not offer its TEP to its Apple iPhone buyers

AppleCare+ extends your Apple iPhone warranty by one year and includes two repairs for damages caused by accidents. Each of those repairs will cost you $49. Priced at $99, AppleCare+ must be purchased at the same time you buy your iPhone 4 or 4S. After all, it wouldn't be fair to drop your brand new smartphone on concrete and then buy the insurance the next morning, would it? And not to frighten you, but a damaged unit will cost at least $649.99 to replace.

The slide shows that Total Equipment Protection will not be sold at launch, which means that the carrier could be looking at a way to offer the program to its Apple iPhone buyers in the future. But for now, your choices are AppleCare+, a third party insurer or lady luck.

source: SprintFeed via Engadget

Related phones

iPhone 4s
  • Display 3.5" 640 x 960 pixels
  • Camera 8 MP / 0.3 MP VGA front
  • Processor Apple A5, Dual-core, 800 MHz
  • Storage 64 GB

FEATURED VIDEO

46 Comments

1. bbym unregistered

get that Geek Squad Black Tie Protection from Best Buy.. covers everything with no deductible!!!!!

4. ArmageddonX

Posts: 96; Member since: May 11, 2011

I would really discourage anyone from going with the Best Buy insurance. The Best Buy Smartphone Warranties are renown for being bad. Visit the Best Buy customer service forums sometime if you don't believe me. It's BAD!!! RUN AWAY AS FAST AS YOU CAN!!!

10. Allday28

Posts: 318; Member since: Nov 19, 2010

I had nothing but good experiences with there insurance. Og Droid broke got a refurbished one in the mail in about 5 days, and I got a really good loaner phone for that time (iphone 4)..

12. ArmageddonX

Posts: 96; Member since: May 11, 2011

Yeah? Well I had to send my Smartphone in for "repair" 3 times. It kept coming back from "repair" broken. Always a different problem... I was stuck on an antiquated "loaner" phone straight out of the 90s for over 40 days. It was the worst customer service experience of my life.

20. Matness23

Posts: 12; Member since: Jan 24, 2011

Armageddonx, sorry to hear bout your bad experience, but every Best Buy store wont offer the same bad experience. The simple fact that Best Buy offers a loaner phone is better than most protection plans, I've been in the business long enough to know that unfortunately anyone can get 3 bad refurbs in a row (sad but true). Its safe to say the BBY Geek Squad plan is still the best alternative if Sprint wont cover the iphone. Oh and I extremley doubt you got a loaner phone form the 90s...get real...

37. ArmageddonX

Posts: 96; Member since: May 11, 2011

I visited three different Best Buy's in my area throughout my ordeal & it was the same story with each. They all had flip-phones for their loaner phones. I was stuck on a phone like that for over 7 weeks while they kept trying to "repair" my Smartphone. In the end? They never did fix my Smartphone. I upgraded through Sprint & got the Sprint Insurance. I wasted $180 over 18 months on Best Buy insurance. It was a completely waste of money & time. Again, if you doubt what I'm saying, simply visit the Black Tie Warranty Forum on Best Buy's website. It's filled with similar stories all the time. http://en.wikipedia.org/wiki/Best_Buy#Warranty_controversy

30. bigdawg23

Posts: 467; Member since: May 25, 2011

Just spend a one time fee of $69 and get Apple Care. As of yet I have never heard of anyone spending $1 after Apple Care is purchased to replace a Cracked iPhone Screen or one that has taken a dip in water. I personally know of five people over the last six months that have walked into a Apple Store explained what happened and walked out with a new iPhone 4. As for Best Buy, $14.99 is kind of steep.

2. richard1990 unregistered

But for how much a month

3. hgtftd567 unregistered

buy two year apple protection plan its cheaper than paying than paying sprints insurance price plus sprint service is no good on mobile phone signal.

16. bossmt_2

Posts: 459; Member since: Oct 13, 2009

Lots of downside to Applecare and to things like bestbuy black tie. First and Foremost is that they don't cover lost or stolen. Second is that with Asurion at least you can file 2 claims a year, where as with AppleCare+ you get 2 claims period.

32. bigdawg23

Posts: 467; Member since: May 25, 2011

Any company should cover two only. If you dump your phone that much it displays you are irresponsible. I have had insurance and now apple care and never used it.

39. vzdubnX

Posts: 5; Member since: Oct 06, 2011

a great protection option most verizon retailers offer is ProtectCell, they only charge a 1 time membership fee (120.00 for 2-years, 80.00 for 1-year on smartphones) they do cover lost, stolen, water damage, whatever!! The 2 claims ive made with them ive gotten a NEW.. not a "like new" device. the deductable was 60 for the first and 110 for the second and there is no limit to how many claims you can make, and you also have 30 days from device purchase to add it.

5. moh unregistered

Sprint is the biggest s**t of em all .

6. hgtftd567 unregistered

moh is an idiot

7. kshell2 unregistered

ive dropped my kyocera echo multiple times on everything lol NOT A SCRATCH ON IT :) iphones must kneel to their android masters :D

11. iwebdroidberry7

Posts: 230; Member since: Jan 17, 2011

"I've dropped my kyocera echo...." Stopped reading after this, you lost all credibility.

17. rwoody unregistered

Pretty much.

18. kshell12 unregistered

I got the thing because it was free on wirefly. the only thing i do like about it is the durability.otherwise everything about it is a problem im saving up money to get a different phone. any recommendations?

23. ikjoiu

Posts: 16; Member since: Oct 09, 2011

Evo 3d, Epic touch, Iphone 4s, photon All of them good phones thought i prefer the 3d more

27. kshell1

Posts: 1143; Member since: Oct 05, 2011

this is same person just on comp and not my slow phone lol i wont get new phone til summer when i can get a job cause i currently have school. so if its out at sprint by then ill get the sgs3 or if sprint has it the google nexus prime

29. kshell1

Posts: 1143; Member since: Oct 05, 2011

also that is if the gs3 has an super amoled HD screen which it more than likely will because i prefer the text to not be pixelated when i zoom in on the web browser because i have bad eyes and need to have my eyes checked but eye appointments or any doc prices are outrageous

25. Landmarkcm

Posts: 507; Member since: Aug 11, 2009

iphone 4S!! of course

45. ZayZay

Posts: 571; Member since: Feb 26, 2011

So you got the "free" phone up front now your going to have to spend even more to get a good phone? Why didn't you just spend the money up front instead of being cheap up front? Also if you break your phone and have the insurance they won't replace it with anything but the echo. Until that phone is long gone then they will give you comperable and comperable to an echo is a we'll not smartphone. Kyocera should stay away from smartphones.

47. kshell1

Posts: 1143; Member since: Oct 05, 2011

yes i know they should stay away from smartphones i got it because it was free and sprint happens to have a stronger signal in my area. id much rather pay full retail or get in slightly cheaper on wirefly and be free of the 2 year contract than be held into it for 2 years. everyboy gets mad at sprint because they dont have true 4g as in LTE. they already have lte embedded in the wimax towers wimax was just put in so they could keep the spectrum. the LTE is in the cellular towers just waiting to be turned on because they have been testing.

8. theBankRobber

Posts: 682; Member since: Sep 22, 2011

Well think about it this way, people will be more carefully with their iphone. If it gets lost or stolen then you better hope you cam track it.

9. SpyDoorMan

Posts: 10; Member since: Oct 05, 2011

SPRINT-ing away from the insurance :) IP4S ROCKS! though i hope the build, too, is as solid as a rock :)

13. palmguy

Posts: 952; Member since: Mar 22, 2011

You pay $99 (at time of purchase only). You can do 2 claims for light damage in the 2 years. Hmmm, Sprint insurance $8 monthly warranty exchanges as many times as needed and 3 damage, lost, stolen claims a year? You decide.

15. androidsbiggestfan

Posts: 76; Member since: Aug 09, 2011

Not having insurance, just another reason to buy something other than the iPhone.

26. Landmarkcm

Posts: 507; Member since: Aug 11, 2009

Theres other good insurance options out there

21. markusmaximous

Posts: 6; Member since: Mar 18, 2011

And $100 deductable through sprint assurion. Not worth it.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.