Sony Xperia X camera overheats on video nearly one year after the Xperia Z3+ snapper got hot

Sony Xperia X camera overheats on video nearly one year after the Xperia Z3+ snapper got hot
Last June, we showed you a video of the camera overheating on the Sony Xperia Z3+. Considering that the phone was powered by the Snapdragon 810 chipset, which had a propensity to warm up like a Summer's day in Miami Beach, this really wasn't terribly surprising. Sony did promise to issue a software update when the camera app on the Sony Xperia Z4 (equal to the Xperia Z3+) started overheating immediately upon the launch of the phone.

You would think that such issues would no longer be a concern for Xperia users since the new Sony Xperia X is powered by a Snapdragon 650 SoC. The latter is not known for overheating. But a recently recorded video, part of a review of the phone in Germany (comparing the phone to the Samsung Galaxy S7), shows the handset overheating after the camera app is opened.

Having said this, it seems that not every unit is overheating, and this could be a problem related to different firmware used on the phone in different regions. It might even be a simple case of a defective unit. Regardless, even the mere hint of an overheating issue is the last thing in the world that Sony needs, especially when it is trying to reboot its smartphone line and distance itself from the overheating that took place last year.



source: DamirFranc via XperiaBlog, AndroidAuthority

Related phones

Xperia X
  • Display 5.0" 1080 x 1920 pixels
  • Camera 23 MP / 13 MP front
  • Processor Qualcomm Snapdragon 650, Hexa-core, 1800 MHz
  • Storage 32 GB + microSDXC
  • Battery 2620 mAh(14h 3G talk time)

FEATURED VIDEO

28 Comments

1. zunaidahmed

Posts: 1183; Member since: Dec 24, 2011

At least they are not gonna blame it on Qualcomm this time, Sony's software and firmware just plain sucks, they may have to of the line hardware but the software still needs a lot of optimization.

7. Xperia14

Posts: 1208; Member since: Sep 01, 2015

Sony has the best software. Even the midrange Xperia X outperforms the HTC 10 and G5. And about this video: the software is definately not stock as the buttons are different. And who knows what he did before, he didn't show the temperature before starting. I also haven't heard others complaining about this and according to Xperiablog it can handle 40+ minutes 60fps without problems.

9. maherk

Posts: 6876; Member since: Feb 10, 2012

Come on man, out of all the comments on the overheating issue at XperiaBlog, just one out of all the commentators said that his phone isn't overheating.

11. Xperia14

Posts: 1208; Member since: Sep 01, 2015

Yes, but he's the only one with proof. It's not that I don't want to believe it (I'm skipping it anyways), but I've seen multiple reviews already and Damir Franc, who is not the biggest fan of Xperia in general, is the only one adressing the overheating issues. Others are praising its performance.

12. maherk

Posts: 6876; Member since: Feb 10, 2012

No he isn't the only one, there is another video of a reviewer talking about, in case you forgot about it.

13. Xperia14

Posts: 1208; Member since: Sep 01, 2015

I haven't seen that one. But Android Authory has an update: Update 2: Android Authority’s own Bailey Stein, who currently has an American Xperia X review model, provided the following statement having sought to test his model for similar problems: While I did see the “some functions may be disabled” message after eleven minutes of recording 1080P at 60fps, the camera app did not close even after 30 minutes of recording on my Sony Xperia X review unit. Do keep in mind, however, that there are other variables to consider and each unit may perform differently.

21. RajRicardo

Posts: 495; Member since: Feb 28, 2014

Video deleted. Your point is no longer valid.

2. bhanushali_p

Posts: 20; Member since: Apr 05, 2012

Its actually a software bug of Camera that shutdown even without Overheating. The temperature here is not more than 41 which is similar to Galaxy S7 in the above video.

5. Subie

Posts: 2361; Member since: Aug 01, 2015

There may actually be something internally overheating though. I'm not convinced that measuring the exterior of the phone is accurate in telling whats going on inside. But I hope it's just a software glitch for Sony's sake.

8. maherk

Posts: 6876; Member since: Feb 10, 2012

The reviewer mentioned on Android Authority that the X was much hotter than the S7, and that it cooled down by that time he was testing the S7's temperature.

3. Jorgemerino97

Posts: 70; Member since: Apr 05, 2014

Always bad news from Sony

4. Dude2014

Posts: 448; Member since: Feb 12, 2014

I had a bad experience with Z2 which overheat really bad after having used camera (Not even shooting 4k or something heavy) for just 2-3 mins. Then the camera app stop working and you had to reboot the phone. I don't think SD 801 was an issue. It's just that the way Sony handles camera software just purely sucks. No wonder their phones are not selling well.

6. zunaidahmed

Posts: 1183; Member since: Dec 24, 2011

Same here, so I never shot videos with my z2. Even though I rarely shoot videos from the start, Sony's camara hardware wise is top notch but software wise no better than the Chinese knockoff

10. Xperia14

Posts: 1208; Member since: Sep 01, 2015

I've never had issiues with my Z2 after the first month (after the update that solved the overheating issues) and never had any overheating issues with my Z5 as well.

16. Nopers unregistered

So basically every phone Sony releases comes with overheating problems that have to be fixed with an update to the software a month or so after the release. I'd much rather just buy a device that works out of the box.

15. kkmkk

Posts: 699; Member since: May 06, 2013

z2 is simply the worst device i have ever owned i may even say its the worst device in the world i had the worst experience possible with it unfortunately i will never trust Sony again in anything not even PlayStation!

24. Djz89

Posts: 443; Member since: Aug 25, 2014

z2 is the best i ever owend :D

27. phichart

Posts: 335; Member since: May 03, 2014

That's very very overheated phone i ever had... i hate to take photo with that phone on sunny day... super hot and always overheated issue with camera!

14. khaldoon

Posts: 62; Member since: May 17, 2013

Can people try to back Sony now? I swear i am not hating but sony is probably the only one from the recognised android manufactures who continues to do bad. NO 4K recording across the entire X lineup and overheating on 1080p recording. What a joke !

17. KingSam

Posts: 1448; Member since: Mar 13, 2016

Overpriced so it doesn't fit my budget anyways. I'm still waiting for zenfone 3 and wondering if the sd 625 will overheat like the Moto g 4 plus. PA can you do suggested articles on slow days please. I'm bored to death and there is nothing to read. Let us suggest some stuff.

18. buccob

Posts: 2968; Member since: Jun 19, 2012

it is a disgrace whatever Sony is doing right now... i still have a Z3C with a cracked screen and even though i respect their past devices, that is what I think their best phones are... in the past. i dont know what the heck they are thinking but removing water resistance from most models, no more 4K, no more small apps, no more true slow-motion, no eyelet hole... probably no MHL compatibility... i will definitely look somewhere else for my next device which is a shame cause i did enjoy certain aspects of their software, such as Walkman/Music app, small apps, DualShock pairing, etc... There is not even a decent compact offering right now and i dislike everyone's offerings for phones right now... probably Ara will be my next device.

19. oozz009

Posts: 520; Member since: Jun 22, 2015

Disappointing Sony, very disappointing!!

20. RobertoHN

Posts: 1; Member since: Jan 18, 2016

phonearena has a revision of xperia x, they not can keep the camara on for some minutes and verify if the smartphone is overheat

22. verybeo

Posts: 29; Member since: Jul 16, 2012

this vid is deleted

23. Djz89

Posts: 443; Member since: Aug 25, 2014

i find it hard to belive, me and my friean tried to make the xperia x overheat this weekend, in every way possible, it did not happen, it got hot but nothing more. This is just not right!

25. drifter77

Posts: 401; Member since: Jun 12, 2015

I had the Z3 Compact with SD801 and the unit overheated with the most simplest tasks, not only camera. Something is definitely wrong with Sony's optimization.

28. buccob

Posts: 2968; Member since: Jun 19, 2012

I disagree here... but this might be different situations... but My Z3C only overheated once when using the camera and that was because I fired it up right after using it as a GPS unit for a while... But on my trips to Europe, Ecuador and Orlando, the phone performed exceedingly well as a camera / music player / maps...

26. singertat

Posts: 10; Member since: Dec 10, 2013

Why the hell would the make it a private videos and put it on??? We cant see it

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