Some of Verizon's 4G LTE is OUT; Big Red working to resume service

Some of Verizon's 4G LTE is OUT; Big Red working to resume service
Verizon engineers are currently hard at work, trying to get the carrier's 4G LTE network up and running after complaints from customers that those with 4G handsets are not sending or receiving data. Verizon says that 3G voice and data are not affected by the outage. Some 4G customers have had their phone shift down to 3G coverage while others have had no service at all. According to Big Red, voice calls and texts are still going through (which brings a sigh of relief to those who voted for their favorite X Factor contestant on Wednesday night, using a Verizon LTE phone to text their selection).

While some are complaining about the loss of 4G data, others have had no problem at all and some have had an intermittent connection to data. And as we said, Verizon is telling everyone that it is hard at work to fix things. If you are a 4G packin' Verizon customer, let us know if you have service tonight, or if your data transmissions are getting caught up in that long traffic jam on Verizon's LTE highway.

source: AndroidCentral



1. JC557

Posts: 1925; Member since: Dec 07, 2011

LTE has been running on my Thunderbolt without fail despite turning off wi-fi to purposely run up my data usage. Yeah, I'm purposely running up my data usage to see if I can finally pass the 2GB just doing what I normally do (I'm on Unlimited).

3. JC557

Posts: 1925; Member since: Dec 07, 2011

I forgot to mention: I'm in NYC.

20. dinzle

Posts: 21; Member since: Dec 03, 2011

Im still on the unlimited plan and i have no remorse for using 4g i use it instead of wifi because it is so much faster. i have gone through 6 gigs and only half way through the month. I hope they don't still bottleneck unlimited users. also data was down in the boston area thus afternoon but was back up by 7:00 so no harm done for me.

2. eRoesboss

Posts: 3; Member since: Dec 07, 2011

HTC thunderbolt. phone was totally out till I got 3g about a hour ago. otherwise LTE is still down. Portland OR

7. hello

Posts: 25; Member since: Jan 21, 2011

me too. but in NY

27. tuminatr

Posts: 1158; Member since: Feb 23, 2009

I had LTE in saint paul,MN tel about 3pm and then only 3g tel about 8pm

4. i3izkit311

Posts: 31; Member since: Oct 17, 2011

Out of service in South Florida. Had this issue happen starting Sunday and they told me that it was just my phone...

5. Ralston1983

Posts: 71; Member since: Feb 03, 2011

Yeah I'm in northern nj and my service has been down since around noon.

6. scvzw2

Posts: 32; Member since: Jun 20, 2010

Service was down on my Razr earlier but its back now Greenville, SC

8. jacky_luvsjrod

Posts: 53; Member since: May 26, 2010

It must suck for verizon customers that fall back to slooow evdo rev A. Thats the only problem with verizon . With at&t which may not have alot of LTE coverage when u go out of the LTE Coverage area u fall back to hspa+ which is much faster than evdo revA . I been able to get up to 14 mbps on at&ts hspa+ something my friends cant get on verizons 3G.

10. Synack

Posts: 688; Member since: Jul 05, 2011

You will never ever ever see 14Mbps with HSPA+. You won't even see 5Mbps. Yes your HSPA+ is faster than Verizon's 3G but you're still on the worst network with the worst customer service 2 years running now.

16. jacky_luvsjrod

Posts: 53; Member since: May 26, 2010

Someone is on denial ;P haha yes on my LG nitro i have hit up to 14 mbps in hspa+ speed varies i sometimes get 8,11,10 i ALWAYS get more than 5 actually i have never gotten 5........i always get more. Look it up on youtube im not the only one getting them speeds on at&ts hspa+ .. on LTE i have gotten up to 50 mbps only thing that sucks is that in my area theres only at&t LTE in a few parts of town . But it dnt matter cuz at&t has great hspa + coverage everywhere else so i get 8 or more mbps everywere else in town so its all good.also one thing i noticed on my atrix i had before the highest i got was 6 mbps .. i dont know what the lg nitro has that even on hspa+ im able to get 10 or more mbps something i couldnt do with my atrix that i still dont understand?. Worse network eh that depends were u live my area at&t works just as good as verizon i never had 1 dropped call. Obviously that always depends on were u live. Worse customer service well i never had any bad experiences with at&ts customer service they always nice and helpful. Everytime i walk in an at&t store they always greet me at the door and tell me if i need help unlike the 3 verizon stores i been too they rude and dnt even tell u if u need help i felt stupid walking around the store they just looked at me with a wtf do u want face and gave me there backs and completly ignored me so go figure ...

23. networkdood

Posts: 6330; Member since: Mar 31, 2010

Umm, yeah, you can get 15Mbps with HSPA+ - I saw a VIVID at work get that and I do not live in a 4G LTE AT&T or VERIZON area. HSPA+ is a huge advantage over VERIZON....for now.

12. omarc26

Posts: 360; Member since: Dec 05, 2009

Yea i agree verizon is great and all but its still a letdown when they fall back to revA because its soo slow i know cuz i had verizon before there 3G is slow . They should of at least upgraded to evdo revB would of been faster ..

17. JC557

Posts: 1925; Member since: Dec 07, 2011

I get a more reliable stream of data on EVDO than HSPA when I had AT&T. Also while using EVDO I had no problem, lag or delays loading youtube videos or using Sound Hound and web browsing is not even noticeably slower than HSPA. Before jumping on my family's Verizon Family Plan I kept my AT&T service just in case since I travel around the country a lot.


Posts: 3131; Member since: Jan 12, 2010

This was affecting LTE phones despite if they were on 4G or just 3G. My roommate couldn't use 3G at all. I told him to take out his sim card and then power off his phone. Put the sim card back in and then power it back on. It actually worked and he was able to get back 3G.

24. networkdood

Posts: 6330; Member since: Mar 31, 2010

I did see 1X briefly today, until I power cycled....around 2PM PST it occurred - hmmm....


Posts: 3131; Member since: Jan 12, 2010

Yep that happened here too. Really glad that it was resolved.

11. Synack

Posts: 688; Member since: Jul 05, 2011

Verizon better fix this tomorrow, I need my Nexus.

13. CalebHyles

Posts: 1; Member since: Dec 07, 2011

4G's out in Montgomery, AL it seems. Then again, my Samsung Stratosphere always seems to have connectivity issues, even with 3G. Anyone else questioning their Stratosphere purchase?

26. wlrottge

Posts: 7; Member since: Nov 19, 2011

In MGM. Wife had Strat for a day (didn't like smart phone). That sucker hit 32Mbps 2x on Chantilly! Slick phone generally, poor execution of the form factor.

14. willywill_evo

Posts: 162; Member since: Jan 05, 2011

thunderbolt owners...the stock oem htc rezound battery fit in the thunderbolt...upgrade now its on sale for $20 throught verizon it will be the best $20 you will ever spend no special back cover me

15. ssjdarkwing

Posts: 4; Member since: Oct 16, 2011

No 4G here in Kansas City. So after almost a month of 4G service here in KC. We have an outage.

18. N.Reynolds

Posts: 257; Member since: Feb 15, 2011

Mine went down. For 5 minutes and then it was back up. As long as this doesn't happen on the regular I'm cool with it.

19. vantenkiest

Posts: 316; Member since: Apr 20, 2011

pittsburgh pa last night on 4g i got .3mbs i was confused. normally get 9.7+ up to 15mbs down here i hope it gets resolved soon

21. Uzzelien

Posts: 131; Member since: Feb 22, 2011

How long till big red blames lightsquared for interference?

22. Jeremyt727

Posts: 5; Member since: Oct 11, 2011

So my guess is that this is exactly what's holding up on the Galaxy Nexus.. Wonderful!

25. cappy718

Posts: 26; Member since: Aug 31, 2011

Something is going on with VZW and Moto....the Bionic is plagued with bad connections and I cant hardly see if I am due for an OTA without that saying its unavail to even check...there is more to this folks. Dont know what it is, but it is something...

28. souleater93

Posts: 86; Member since: Mar 20, 2009

Phoenix, AZ had no 3G available to the thunderbolt or Droid Charge from what me and my mom were experiencing. Also it seemed like the text/talk features were not responding properly either. We've talked to Verizon about a reimbursement like in the past time, but they will not give credit on the accounts anymore. The most they can offer is extra minutes. The tech support person we talked to said they will not give out credits for "technical issues" anymore.

29. GNex4G

Posts: 1; Member since: Dec 08, 2011

4g is back in southern maryland

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