Some Google Pixel users are having issues with LTE connectivity

Some Google Pixel users are having issues with LTE connectivity
The Google Pixel and Google Pixel XL handsets are the first smartphones to be designed by Google. They are manufactured by HTC, and come out of the box with Android 7.1 installed. Since they are designed by Google, the phones get to integrate with the greatest and latest Android tools, including Google Assistant.  With an excellent rear-facing camera on board, we gave the Google Pixel a "9" in our review.

While for the most part there haven't been any serious issues to speak of, it turns out that a small number of Pixel users are having trouble obtaining and maintaining a 4G LTE connection. For example, some South American and Canadian carriers employing Band 4 (AWS) are having difficulty maintaining a connection to Pixel handsets. Interestingly, Band 4 is used in the U.S. by AT&T, T-Mobile and Verizon, and there have been no problems reported in the states.

The issue is only affecting a small number of carriers. Claro in South America is one such wireless operator. In Canada, Telus and Bell subscribers are experiencing this problem. Google has acknowledged that the issue exists, but hasn't given a reason why it is happening. What affected Pixel users are hoping for, is a software update that includes a fix to this connectivity issue. Since Claro depends on Band 4, Pixel users subscribed to the carrier are not able to rely on their new phone until such an update is disseminated.

Check out our review of the Google Pixel by clicking on this link.


source: AndroidCentral

Related phones

Pixel
  • Display 5.0" 1080 x 1920 pixels
  • Camera 12.3 MP / 8 MP front
  • Processor Qualcomm Snapdragon 821, Quad-core, 2150 MHz
  • Storage 128 GB
  • Battery 2770 mAh(26h talk time)
Pixel XL
  • Display 5.5" 1440 x 2560 pixels
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7 Comments

1. NarutoKage14

Posts: 1314; Member since: Aug 31, 2016

This should be fixed relatively quickly.

2. Metropolis75

Posts: 196; Member since: Aug 28, 2012

OMG! Will the phone blow up trying to stream Netflix? Should we stay on wi-fi?

3. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Idiot.

4. BradyCrack

Posts: 835; Member since: Dec 29, 2015

You're holding it wrong.

7. Metropolis75

Posts: 196; Member since: Aug 28, 2012

Or it was a joke. But if that made you feel better.........

5. SuperAndroid507

Posts: 361; Member since: Jan 06, 2014

This seems to be the same issue as with the HTC 10, some LTE bands (explicitly) supported happen to work with some carriers and not with others despite employing the same LTE Band. In my case, all my carriers use the same Band, however, out of the box the device couldn't acquire LTE connection with my carrier, but worked fine with the others. It was fixed with a simple radio flash over stock firmware, so in this case a system update must do it also.

6. babak_mb

Posts: 2; Member since: Nov 10, 2016

it seems to low detail of article .thank u phonearena to feed us.i write new article about this news pls read this goo.gl/DaxlQf and send your opinion thanks

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