Some Google Pixel users are having issues with LTE connectivity

Some Google Pixel users are having issues with LTE connectivity
The Google Pixel and Google Pixel XL handsets are the first smartphones to be designed by Google. They are manufactured by HTC, and come out of the box with Android 7.1 installed. Since they are designed by Google, the phones get to integrate with the greatest and latest Android tools, including Google Assistant.  With an excellent rear-facing camera on board, we gave the Google Pixel a "9" in our review.

While for the most part there haven't been any serious issues to speak of, it turns out that a small number of Pixel users are having trouble obtaining and maintaining a 4G LTE connection. For example, some South American and Canadian carriers employing Band 4 (AWS) are having difficulty maintaining a connection to Pixel handsets. Interestingly, Band 4 is used in the U.S. by AT&T, T-Mobile and Verizon, and there have been no problems reported in the states.

The issue is only affecting a small number of carriers. Claro in South America is one such wireless operator. In Canada, Telus and Bell subscribers are experiencing this problem. Google has acknowledged that the issue exists, but hasn't given a reason why it is happening. What affected Pixel users are hoping for, is a software update that includes a fix to this connectivity issue. Since Claro depends on Band 4, Pixel users subscribed to the carrier are not able to rely on their new phone until such an update is disseminated.

Check out our review of the Google Pixel by clicking on this link.


source: AndroidCentral

Related phones

Pixel
  • Display 5.0 inches 1920 x 1080 pixels
  • Camera 12.3 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 821 4GB RAM
  • Storage 128GB, not expandable
  • Battery 2770 mAh
  • OS Android 10
Pixel XL
  • Display 5.5 inches 2560 x 1440 pixels
  • Camera 12.3 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 821 4GB RAM
  • Storage 128GB, not expandable
  • Battery 3450 mAh
  • OS Android 10

FEATURED VIDEO

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless