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Some G2 units arrive unhinged, snapping back and with loss of memory

Posted: , by Alan F.

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Some G2 units arrive unhinged, snapping back and with loss of memory
The other day, we reported that some lucky G2 buyers were going to get their phone earlier than the official October 3rd launch date. The bad news is that the handset is arriving with a trio of major issues that make it sound like the phone is suffering some sort of mental breakdown. After all, a quick description of the problems would make it sound like the G2 is unhinged, snapping at everyone and is losing its memory.

First, some of the units are coming with the hinges loose. This causes the screen to dangle when the phone is turned upside down. The second problem is that when the phone is held at a certain angle, the screen will snap shut if it is open. Finally, some of the G2 units are arriving with half of the 4GB of memory promised. Whether or not it is part of the reason for the mix-up, the G2's twin, the HTC Desire Z, comes with 2GB of memory.

If we have learned anything this year, it is that the more complex smartphones become, the more problems you will see at launch. And with the number of Android models multiplying rapidly, it is no surprise to see some bugs and defects out of the box. It is unknown how widespread these bugs are, but as the next few days go by and more G2 units are unboxed, we should have a better idea of how many phones are affected.

T-Mobile G2 Specifications

source: Engadget, Xda-developers

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posted on 20 Oct 2010, 01:48

1. messiah (Posts: 438; Member since: 19 Feb 2010)

Apple fans will love this

posted on 02 Oct 2010, 04:55

2. josuearisty (Posts: 148; Member since: 30 Sep 2009)

You said it!!

posted on 28 Oct 2010, 15:13

17. NoBS (unregistered)

Big deal !!! all wireless services are stealing from you, some more than others and Verizon is on top (have you stop and look at your bill? And if you are fan of a phone, you need to get a job. And if you hold a phone like that (which was not designed to be hold like that) get an education and then a job. You people are a bunch of dummies. Apple fans—come on!!! You can be a sport fan…not a phone. Yeah!! This is the future of a great country.

posted on 03 Oct 2010, 16:25

12. Titanftld (unregistered)

Typical t-mobile quality control. Check out the "T-Mobile Boycott Page" on Facebook for all the latest scams, lies, lawsuits, class actions and One Click links to State, Federal and Consumer Protection agencies to report t-mobile deceptive and fraudulent business practices and billing errors. Bad Service, Bad Products, Bad Choice, That's t-mobile!

posted on 02 Oct 2010, 13:11

3. jd829 (Posts: 155; Member since: 24 Feb 2010)

Well if consumers knew how to properly hold their smart phones, this wouldn't be an issue...

posted on 02 Oct 2010, 14:19

5. shabang (unregistered)

thats not the point.....>.>

posted on 02 Oct 2010, 16:10

6. jaabubby (Posts: 38; Member since: 16 Jan 2010)

That is too funny! lol

posted on 03 Oct 2010, 19:45

13. shabang (unregistered)

who ever that is is to much XD lolol

posted on 02 Oct 2010, 14:19

4. frankthetank775 (unregistered)

Maybe the hinge issue is a soft ware issue and not a hardware issue. Let e-mail Steve and ask.

posted on 02 Oct 2010, 18:12

8. skymitch89 (unregistered)

Actually it is Peter Chou that we'd have to e-mail.

posted on 15 Oct 2010, 01:32

16. scnix (Posts: 41; Member since: 01 Jul 2010)

Hope Steve doesn't flame me for holding the phone wrong! :(

posted on 02 Oct 2010, 16:22

7. PDXMatt (Posts: 45; Member since: 26 Feb 2007)

No problems here.

posted on 02 Oct 2010, 18:20

9. skymitch89 (unregistered)

I saw an unboxing by phonedog.com and it didn't seen to have the hinge problems, but they didn't say anything about the memory.

posted on 02 Oct 2010, 20:05

10. pingpong (Posts: 145; Member since: 28 Mar 2010)

"Just don't hold it that way." - Steve Jobs

posted on 03 Oct 2010, 00:54

11. RORYREVOLUTION (Posts: 3117; Member since: 12 Jan 2010)

The thing is, all iphone 4 have the antenna issue and this will probably be just a few a G2s will have this issue.

posted on 04 Oct 2010, 06:53

14. twashington4 (Posts: 81; Member since: 24 May 2010)

HTC manufacturers this phone, so this is primarily their problem. Yeah, T-Mobile is going to have to end up replacing some phones for consumers...some designs just have flaws that aren't immediately noticed. Manufacturers are pumping out handsets like crazy...defects are not surprising at this rate.

posted on 04 Oct 2010, 10:21

15. Airlock (Posts: 10; Member since: 15 Jan 2009)

If HTC would just stop trying to come up with these off-the-wall hinge designs there wouldn't be problems like this. There is zero reason the top slide on a slider phone needs to come up and away from the bottom half of the phone. A simple upward sliding motion ala MT3G Slide or numerous other slider units would have been perfectly fine and much more reliable overall. Not saying it's a bad phone or there aren't more perfectly functional units than defects, just a design observation/opinion.

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