Some G2 units arrive unhinged, snapping back and with loss of memory

Some G2 units arrive unhinged, snapping back and with loss of memory
The other day, we reported that some lucky G2 buyers were going to get their phone earlier than the official October 3rd launch date. The bad news is that the handset is arriving with a trio of major issues that make it sound like the phone is suffering some sort of mental breakdown. After all, a quick description of the problems would make it sound like the G2 is unhinged, snapping at everyone and is losing its memory.

First, some of the units are coming with the hinges loose. This causes the screen to dangle when the phone is turned upside down. The second problem is that when the phone is held at a certain angle, the screen will snap shut if it is open. Finally, some of the G2 units are arriving with half of the 4GB of memory promised. Whether or not it is part of the reason for the mix-up, the G2's twin, the HTC Desire Z, comes with 2GB of memory.

If we have learned anything this year, it is that the more complex smartphones become, the more problems you will see at launch. And with the number of Android models multiplying rapidly, it is no surprise to see some bugs and defects out of the box. It is unknown how widespread these bugs are, but as the next few days go by and more G2 units are unboxed, we should have a better idea of how many phones are affected.

T-Mobile G2 Specifications

source: Engadget, Xda-developers

Related phones

  • Display 3.7" 480 x 800 pixels
  • Camera 5 MP
  • Processor Qualcomm Snapdragon S2, Single core, 800 MHz
  • Storage 4 GB + microSDHC
  • Battery 1300 mAh(6.66h 3G talk time)



1. messiah

Posts: 438; Member since: Feb 19, 2010

Apple fans will love this

2. josuearisty

Posts: 148; Member since: Sep 30, 2009

You said it!!

17. NoBS unregistered

Big deal !!! all wireless services are stealing from you, some more than others and Verizon is on top (have you stop and look at your bill? And if you are fan of a phone, you need to get a job. And if you hold a phone like that (which was not designed to be hold like that) get an education and then a job. You people are a bunch of dummies. Apple fans—come on!!! You can be a sport fan…not a phone. Yeah!! This is the future of a great country.

12. Titanftld unregistered

Typical t-mobile quality control. Check out the "T-Mobile Boycott Page" on Facebook for all the latest scams, lies, lawsuits, class actions and One Click links to State, Federal and Consumer Protection agencies to report t-mobile deceptive and fraudulent business practices and billing errors. Bad Service, Bad Products, Bad Choice, That's t-mobile!

3. jd829

Posts: 155; Member since: Feb 24, 2010

Well if consumers knew how to properly hold their smart phones, this wouldn't be an issue...

5. shabang unregistered

thats not the point.....>.>

6. jaabubby

Posts: 38; Member since: Jan 16, 2010

That is too funny! lol

13. shabang unregistered

who ever that is is to much XD lolol

4. frankthetank775 unregistered

Maybe the hinge issue is a soft ware issue and not a hardware issue. Let e-mail Steve and ask.

8. skymitch89 unregistered

Actually it is Peter Chou that we'd have to e-mail.

16. scnix

Posts: 41; Member since: Jul 01, 2010

Hope Steve doesn't flame me for holding the phone wrong! :(

7. PDXMatt

Posts: 45; Member since: Feb 26, 2007

No problems here.

9. skymitch89 unregistered

I saw an unboxing by and it didn't seen to have the hinge problems, but they didn't say anything about the memory.

10. pingpong

Posts: 145; Member since: Mar 28, 2010

"Just don't hold it that way." - Steve Jobs


Posts: 3131; Member since: Jan 12, 2010

The thing is, all iphone 4 have the antenna issue and this will probably be just a few a G2s will have this issue.

14. twashington4

Posts: 81; Member since: May 24, 2010

HTC manufacturers this phone, so this is primarily their problem. Yeah, T-Mobile is going to have to end up replacing some phones for consumers...some designs just have flaws that aren't immediately noticed. Manufacturers are pumping out handsets like crazy...defects are not surprising at this rate.

15. Airlock

Posts: 10; Member since: Jan 15, 2009

If HTC would just stop trying to come up with these off-the-wall hinge designs there wouldn't be problems like this. There is zero reason the top slide on a slider phone needs to come up and away from the bottom half of the phone. A simple upward sliding motion ala MT3G Slide or numerous other slider units would have been perfectly fine and much more reliable overall. Not saying it's a bad phone or there aren't more perfectly functional units than defects, just a design observation/opinion.

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