Saygus provides some details about the challenges faced, shows off new branding, and new wireless-HD video demo

Saygus provides some details about the challenges faced, shows off new branding, and new wireless-HD video demo
One of the chief complaints among customers that pre-ordered the Saygus V2 was the company’s sporadic communication methods, and general lack of detail in the face of promises of “complete details” ahead of the announced ship date which has since been delayed.

Saygus is aware of the frustrations, and committed to be more forthcoming with details and updates in the future.

To that end, the team in Utah offered up several points that broadly outline the challenges faced in the run-up to shipping the V2. The chief problem, as noted before in email updates to customers, was quality assurance. Whatever the problems were, and where they were being encountered, was not elaborated on, but Saygus did previously cite component issues related to the cameras and antenna assembly.

As the V2 is a smartphone, antennas are understandably important, and as the two high-resolution cameras were part of a premium recipe, it is equally understandable that the company had to make a shift to ensure they were up to spec.

Even with those issues addressed, Saygus had to engage with a new manufacturing partner, and that was what ultimately forced the most recent delay. However, Saygus assures this partner is the real deal, having made “award-winning, high-end smartphones for Fortune 500 companies.”

Another area where Saygus hopes to reset expectations is in its communication. The company announced it has teamed with a “world class” marketing outfit to shore up its image and communications, ensuring that like its phone, correspondence from Saygus will be “top of the line.”

Saygus also said it had to delay the V2 simply to meet the expectations of a “superphone.” Shipping was delayed “to ensure the phone is awesome even [though] the delay is not.”

Finally, and sort of on a tangent, the company introduced a new logo and branding, but as that branding is currently confined to its Twitter feed, and not its main website, it looks as though that too is a work in progress. No word on if the new branding will be on the handset or not.

Twitter is an outstanding tool to send flash updates about a product to the masses, however, as none of the messages are linked back to any type of activity blog or news release page, the messages ultimately lack the detail the company wants to convey. Hopefully the new marketing partner will lend its talent to bring a bit more consistency to Saygus’ message.

Understanding that a new manufacturing partner had to be brought in makes a schedule change understandable, even expected. We suspect that a new ship date will not be announced until the Saygus V2 units are in their boxes and packed, ready to go.

With that, one of the team members at Saygus showed off some real time WiHD action with the V2. We have seen it in action before, but it is pretty impressive to see it working and actually witness virtually no lag.





source: Saygus (Twitter)

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14 Comments

1. tricky

Posts: 34; Member since: Dec 18, 2013

They should of released it a while back. The specs are pretty outdated unless they are changing the price point and selling to the sub $350 price point.

2. Captain_Doug

Posts: 1037; Member since: Feb 10, 2012

Was this sarcasm?

5. dimas

Posts: 3359; Member since: Jul 22, 2014

The specs aren't outdated and still functional for today's standards. I find the new logo ugly but the specs? They're still on track.

8. tricky

Posts: 34; Member since: Dec 18, 2013

Functional yes, but for $599 sorry no. Android 4.4.4, Snapdragon 801, 3100mah battery, 64GB rom. You can get all that plus Android 5.0 already on the OnePlus One and with no invites anymore it shouldn't be a problem. Plus it is only $300 to $350 depending on which version you want. You can get LG G3 and HTC M8 under $300 when on sale. Yes, it has some nice extra features like waterproofing, but I can't justify the mark up. So I stick by my statement. Outdated for the price point.

9. dimas

Posts: 3359; Member since: Jul 22, 2014

Android 4.4.4: not a big deal Snapdragon 801: doesn't matter to everybody as long as software's optimized 3100mah battery: famous brand flagships don't even up this part of specs sheet 64gb + 2 micro sd slot: how much does samsung and apple charge for their 64gb variants again? Samsung S6 'affordable' 32gb costs $1000 including tax and duties in our country so I don't want to explain the math for 64 and 128. Harman Kardon speaker, kevlar casing, phone to tv wireless casting. Same here it's just my opinion. I'm not saying saygus is doing right delaying the shipments but if somebody's gonna offer me these specs for $600 + measly $40 for shipping fees, I'll be glad somebody's trying to change the game for the $600 bracket.

10. Wiencon

Posts: 2278; Member since: Aug 06, 2014

I completely agree, this phone is like everything I ever wanted in a smartphone, maybe casing could be better designed, but I don't care that much about looks, as long as it's waterproof I'm satisfied. I hope they will put some decent audio chip for headphones. And it's already running Lollipop, Kitkat is only listed in spec sheet

16. Captain_Doug

Posts: 1037; Member since: Feb 10, 2012

Also, they're saying it'll update to Lollipop after it ships.

11. Phonedingo

Posts: 399; Member since: Aug 16, 2014

Do you even comprehend what you're saying? Considering when it was launched you could argue that they should've used an 805 but at the price deficit and considering that the 805 has only really seen wide availability with QHD screens the performance just ends up being in the same ballpark as the 801. The battery is also removable in case you forgot. At $600 there's few (if any) flagships offering that capacity with the inclusion of an SD card which this has two of. The phone also has ois on the fricking front camera man. That's insane. I'm personally not into it cause I never like to beta test a company's first product and I think think the phone's ugly as sin. But the specs are ridiculous compared to anything this year.

13. waddup121 unregistered

noice

4. dimas

Posts: 3359; Member since: Jul 22, 2014

And the relevance of his comments to this article would be? You must have written your long essay for a different article man.

6. theguy2345

Posts: 1216; Member since: Jun 24, 2014

He is spamming it. It is on the new Sony phone article too. Probably even more.

12. HULKK

Posts: 1; Member since: May 24, 2015

The underlying issue is still no confirmed release date. If a month (or even two) are added on, you must admit that the tech will then be getting past its prime. The selling point for me, when first introduced, was its claim to be "cutting edge" and "nothing else like it" I have no doubt that the folks whom follow this mystery device, would love to see something come to fruition. In today's generation of people, it's human nature to be leary of a scam. While this may not be a scam, the air about it feels as such. The largest sticking point with this whole ordeal is the $$ upfront. If the projection for shipping (hypothetically) is end of June to beginning of July the average buyer will have invested their $$ with no solid input on return. At this point, anyone that has paid for their device is an investor in the company. As investors there should be transparency from Saugus. Including building my own home and having a car built to order, I have never paid for something up front without clear understanding of the finished product. This is how we all went in but the game keeps changing on the original purchase to expected ship date.

14. tacarat

Posts: 854; Member since: Apr 22, 2013

I want them to succeed. I was too leery to put money down for the first phone, but I can see myself going for their next release.

15. javy108

Posts: 1004; Member since: Jul 27, 2014

Lower prices maybe will make them a good deal.

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