Samsung to release the results of its Galaxy Note 7 investigation in the middle of this month

Samsung to release the results of its Galaxy Note 7 investigation in the middle of this month
More than two weeks ago, there was talk that Samsung had concluded an in-house investigation into the cause of the explosions that derailed the Samsung Galaxy Note 7. Samsung originally attributed the issue to a defective battery, but when it reissued the phone with new batteries inside, the replacement models continued to explode. At that point, the Galaxy Note 7 was pulled off the market following a second recall.

In an effort to find a definitive reason as to why the Galaxy Note 7 had turned into a lethal weapon, Samsung called for an in-house investigation. According to South Korean daily JoongAng Ilbo, the hard work and digging has been completed. Samsung will make an announcement in the middle of this month that will finally answer the many unanswered questions about what happened to the Galaxy Note 7, and hopefully put the matter to rest permanently.

According to those in the know, Samsung will report that it was a combination of factors that led to the explosions. By releasing this information to the public, the manufacturer is hoping to remove the cloud that has been hanging over the Samsung name since the whole affair began last September. Reports indicate that only a few people at the top of the company have been given the results of the investigation.

Another way it hopes to regain the public's support is with an amazing new flagship phone, the Samsung Galaxy S8. To make sure that there are no issues with its new flagship, Samsung recently pushed back the unveiling of the device from February 26th at MWC in Barcelona, to an April introduction in New York City. There could be a standard 5.2-inch version of the phone, and a 6-inch model called the Galaxy S8 Plus. The latter would take the place of what would have been the Galaxy Note 8 to be released in September of 2017. By doing this, Samsung could deliver a large-screened high end phablet in 2017 without using the Galaxy Note name.

source: JoongAng Ilbo (translated) via AndroidCentral

Related phones

Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh



1. dimas

Posts: 3363; Member since: Jul 22, 2014

With my tinfoil hat tightly worn, we all know who sabotaged the note 7. *grabs popcorn*

2. corvette72778

Posts: 164; Member since: Feb 25, 2012

The media did with all their b.s. false stories.

22. kiko007

Posts: 7493; Member since: Feb 17, 2016

You have done well my tinfoil brethren. Very well indeed...

9. Settings

Posts: 2943; Member since: Jul 02, 2014

The aliens did it.

29. Klinton

Posts: 1409; Member since: Oct 24, 2016

Nothing wrong with Note7. Not more than any other phone, though. Simply no other OEM can make such if you can't make Note- kill Note. The most logical explanation about this ''strange'' delay of statement is, that Samsung, with US (China and Taiwan), are barging now ....what should be the best statement ''result'' for all of them, after this organised scam.

38. kiko007

Posts: 7493; Member since: Feb 17, 2016

"The most logical explanation about this ''strange'' delay of statement is-snip-" Logical isn't the word you're looking for FAM.....

52. Klinton

Posts: 1409; Member since: Oct 24, 2016

Well there was for such long time BIG question, 'what was wrong with Note7', without answer(even if Samsung said is long ago ready with investigation. Right? Even US labs were working on it. Why no answer yet??? BUT Samsung will not go away with NEXT BIG question: 'Why delay with reporting the result' for so long time??? Samsung is barging now - how the report to be doctored, so not to start war with US(China Tawan), the biggest markets in World.

3. Plasticsh1t

Posts: 3106; Member since: Sep 01, 2014

Even the investigation is lagging. Samsung is hopeless.

8. bossman

Posts: 264; Member since: Jan 27, 2016

Let them take time and find out everything instead of rushing their investigation and making the same mistakes again.

44. tedkord

Posts: 17357; Member since: Jun 17, 2009

Let him spew his jealousy induced hate. If he holds it in, he might pull something.

11. dimas

Posts: 3363; Member since: Jul 22, 2014

Well at least they're going to tell it. Unlike apple that will just keep mum with the issues.

86. AlikMalix unregistered

You mean, like recently, Apple announced that their batteries were manufactured with defect, explained the defect - too much air exposure, and then issued a free replacement program that will last for 3 years after purchase on top of 1 year standard warranty. Also, look up power button replacement program for iPhone 5. Those are what I can come up off the top of my head for now...

12. BlackhawkFlys

Posts: 914; Member since: May 07, 2014

Because its difficult to find an issue when there is no issue

26. Klinton

Posts: 1409; Member since: Oct 24, 2016

See 24 for details. LOL

4. mrochester

Posts: 999; Member since: Aug 17, 2014

So Samsung are finally going to release the results of the investigation that they *should* have done after the first recall? The Note 7 has been an unmitigated disaster for Samsung, and highlights exactly how *not* to do a recall.

6. iushnt

Posts: 3105; Member since: Feb 06, 2013

Better late than false

20. firebird820

Posts: 157; Member since: Jan 01, 2017

Samsung has already done an investigation and said it wasn't the battery

41. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

They should have did it after the first recall? So theyvare suppose to release info they didn't have? You Re an idiot. And it wasn't an unmitigated disaster. You smart words in stupid context doesn't make you any smarter.

56. mrochester

Posts: 999; Member since: Aug 17, 2014

Yes Samsung should have throughly investigated the problem after the first recall. Instead, they just assumed it was the battery from a specific supplier and re-released the same faulty device. As I said, an unmitigated disaster for Samsung and just goes to show what little regard they have for their customers.

89. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Wrong. The reason they drew that co cmusiom is because the o my phone that did catch on dire were the ones with baths from DID, not from The China manufacturer. After those device were recalled and the Chinese o as were considered safe, then all.of a sudden they started ha ing issues too. Here is what I bet the findings will be. Samsung moved to USE Type C. However Samsung had their own implementation of it. The trick with USB Type C is each manufacturer impleme red it differently. If you go and by some cheap.USB Type C cable and its not rated high enough for your device, it could cause issues, even if you are using your original adapter with it and same for using some cheap adapter even with the proper cable, like the one that came in your box. I've been chasing my Note 7 consistently using my Note 5 charger and cable and just using the supplied microUSB-toType C adapter. I rarely use the regular USB Type C came with. I have had no issues. The l my time my phone has ever gotten hot is with backup/restore and heavy web browsing and recording 4K video. Yet it hasn't caught fire. In fact out of 3M phones, only 30 or so actually caught fire. Since it was so few people considering the amount of sold phones and replacements, it means those 30 people are suspect as to what they did to their phone. For example, the guy whonjust charged his phome. We all know when a phone is charging it gets hot. So why would u put a hot phone in your pocket? 2 people claimed th3 phones burned their cars. Turn out in both cars they weren't even Note 7s. Somit seems because Samsung was on th3 verge of recording its best posit, and the Note 7 was an instant hit, it appears someone purposely set out to.ruin the Note 7 release. That's just my opinion. After all can you explain how even after both recalls, millions of devices were still out yet not one fire!?

54. Klinton

Posts: 1409; Member since: Oct 24, 2016

At first, Samsung should not do the recall, util the investigation of the ''fire reports'' were not done. They pressed Samsung(with all that planned, organized scams, and mighty media) to make those recall no matter than no lab or Samsung found anything wrong.(of course China jump in the game too)Then the trap was activated: They started those 'airplane safety warning' vaudeville.....and voila ....Note7 was killed. When no other OEM in the World can make Note....kill the Note! Right? Besides None7 was rudely and brutally gorgeous and brilliant and unique design. And that's unacceptable for US and China

57. mrochester

Posts: 999; Member since: Aug 17, 2014

Don't worry, we'll find out very soon exactly how Samsung cocked up the Note 7.

60. Klinton

Posts: 1409; Member since: Oct 24, 2016

How?? LOL It was promised two months ago, then for the end of last for middle of January ... You don't ask why this delay??? And what you will get for the media, after such deliberate delay? What is cooking? And all the World's labs keep silence ... too..LOL

5. Loubielou

Posts: 603; Member since: Jul 11, 2012

Anyone who rushes out a product without a full check out as themselves to blame, Samsung did this with the Note 7 just because Apple were about to announce the new iPhone 7 models, trying to make a phone to slim does not let phone get enough air in to cool the battery down, Samsung could have had a chance of repairing the Note 7 if they would have not copyied Apple again by removing one of there Best selling points the Removable Battery Option, will Samsung now bring back this best selling point to help them solve any battery problems a lot Quicker

13. BlackhawkFlys

Posts: 914; Member since: May 07, 2014

Here is another video of the Apple iPhone 7 exploding in am man's hand:

25. kiko007

Posts: 7493; Member since: Feb 17, 2016

That had what to do with his post?

18. Leo_MC

Posts: 7432; Member since: Dec 02, 2011

And you think the phone can be water resistant, having removable battery?

32. sissy246

Posts: 7115; Member since: Mar 04, 2015

The s5 was

42. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

The Note 7 doesn't compete directly with the Phone. The Galaxy S does. The devil were . Please explain the chances of 30 phone catching fire during testing out of 2.5M. Oh and since o my so many are testes per production batch, it's limited more. Please tell me with those odds how were they to be found. Try it this way. We take 30 phone and pitb $100 in a ra dom box. We out you in a room and say 30 phones have money in them and their are 2.5M to choose from. Pick 30 phones. Tbatvare your chances of even finding one? You guys are idiots trying to play smart

49. mikehunta727 unregistered

Over 90 were reported to catch fire not 35. I have seen you on this site blindly defend things with poor arguments. Be a realist at least, no need to lie about the #

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.