Samsung lets you check whether your Galaxy Note 7 is safe on its web page


UPDATE: The page we described now links directly to Samsung's support website. It appears the company has removed the tool for some reason.

Amidst its taxing Galaxy Note 7 recall program, Samsung has published a new web page that lets owners of the phablet check whether their unit is safe from exploding battery accidents, or is in need of replacement.

The process is as simple as inputting your device's IMEI number inside a field and hitting the 'Submit' button. The page will tell you whether your handset has to be replaced, or not.

Of course, you'll need to learn your Galaxy Note 7's IMEI number first. There are four simple ways to do this:

  • Check the unit's retail box for a label with the IMEI number written on it.
  • Check the smartphone's back panel for an IMEI number
  • On your Galaxy Note 7, open the 'Settings' app and go to About device -> Status -> IMEI Information
  • On your Galaxy Note 7, open the dialer and enter *#06#.

Samsung is also marking the retail boxes of safe Galaxy Note 7 units with the addition of a black dot and a sticker with the letter 'S' on one of the barcodes. But checking your IMEI number should be done as well, just to be on the safe side.

The website is available by following this link

Related phones

Galaxy Note7
  • Display 5.7 inches
    2560 x 1440 pixels
  • Camera 12 MP (Single camera)
    5 MP front
  • Hardware Qualcomm Snapdragon 820, 4GB RAM
  • Storage 64GB, microSDXC
  • Battery 3500 mAh
  • OS Android 6.0 Marshmallow

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