Samsung at it again: users getting unsolicited Note 9 ads on their older Galaxy devices

Every smartphone user hates to get ads through notifications. It's one of the main reasons for games and apps to be uninstalled and totally nuked in their reviews. What's even more annoying is when you get such notifications from your service provider or even your phone's manufacturer — a.k.a. the people you trust will value your user experience most.

Samsung is known for sometimes being a bit too aggressive in advertising its new products to current customers and it seems the company is at it again now that the Note 9 is coming out.

Found on Reddit, user "AlanRosenthal" has just reported that they have gotten a pop-up notification to buy the Galaxy Note 9. It doesn't even appear to be a part of a promo or a discount offer — just an outright "pre-order now" message.

Now, in Samsung's defense, you should be able to opt out of such ads by either going into Settings → General → Marketing Information and disabling any option that says you consent to such messages, or — if that doesn't work — try to look for a "Samsung Ads" app in Settings → Apps and uninstall that one.

Related phones

Galaxy Note 9
  • Display 6.4" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 845, Octa-core, 2800 MHz
  • Storage 128 GB + microSDXC
  • Battery 4000 mAh(29h 3G talk time)

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33 Comments

1. NateDiaz

Posts: 1092; Member since: Mar 03, 2018

Samsung so desperate, doing everything to sell Note 9.

3. BLUEBLASTER

Posts: 946; Member since: Feb 23, 2014

Just like you trolling on every Sammy post desperate for them to fail.

11. NateDiaz

Posts: 1092; Member since: Mar 03, 2018

I mean yeah I was the reason S9/S9+ failed.

9. RebelwithoutaClue unregistered

They haven't forced Japanse carriers to lower the price of the handset and raise the price of the subscriptions yet. So not everything

12. NateDiaz

Posts: 1092; Member since: Mar 03, 2018

https://www.phonearena.com/news/AT-T-free-Note-9-bogo-deal_id107635 https://www.phonearena.com/news/Best-Note-9-deal-Verizon-BOGO_id107620 BOGOs are going on, old users getting upgrade ads that's pretty much everything. If that don't sell Note 9, Samsung should limit themselves to OLED and other hardware production for other companies.

16. RebelwithoutaClue unregistered

Are you really comparing voluntary BOGO deals to forcing carriers to lower iPhone prices and raising the subscription prices? lol

17. NateDiaz

Posts: 1092; Member since: Mar 03, 2018

Can you not read? Apple's the reason those carriers are making money, they can't deny anything Apple says.

19. RebelwithoutaClue unregistered

Sure kiddo, without Apple they wouldn't sell subscriptions. Still doesn't change the fact they were doing illegal stuff.

21. NateDiaz

Posts: 1092; Member since: Mar 03, 2018

Hmm hmm I am listening...

15. piyath

Posts: 2445; Member since: Mar 23, 2012

Samsung began BOGO deals for Note 9 even before unveiling the phone itself....lolzzzz

10. AfterShock

Posts: 4147; Member since: Nov 02, 2012

BOGO deals are about to explode in next few weeks for another OEM desperate to move older similar looking phones. Shoe fits both feet oddly.

14. piyath

Posts: 2445; Member since: Mar 23, 2012

Samsung is DEAD! Their shameless desperation shows it very clearly.

18. sissy246

Posts: 7129; Member since: Mar 04, 2015

That's just as stupid as saying apple is dead.

30. L0n3n1nja

Posts: 1588; Member since: Jul 12, 2016

Well Apple still relies on that dead company, so comments like that make you look foolish.

2. MarvzIsFallen

Posts: 646; Member since: Aug 11, 2017

As expected. Same with google, their products are their costumers.

26. Macready

Posts: 1830; Member since: Dec 08, 2014

4. bucknassty

Posts: 1373; Member since: Mar 24, 2017

if you have a samsung ads app... you souldn't complain when you get.... samsung ads!

5. gigicoaste

Posts: 463; Member since: Feb 21, 2016

no ads on my phone for passed year..

6. cmdacos

Posts: 4330; Member since: Nov 01, 2016

Disable marketing. Never had ads on my Galaxy devices.

13. sissy246

Posts: 7129; Member since: Mar 04, 2015

Exactly, doesn't brother me at all though and how F-ing hard is it to swipe it away.

20. apple-rulz

Posts: 2198; Member since: Dec 27, 2016

Of course you’re going to say it doesn’t bother you, you’re a member of the Samsung Defense Force.

22. NateDiaz

Posts: 1092; Member since: Mar 03, 2018

LMFAO..

23. sissy246

Posts: 7129; Member since: Mar 04, 2015

I am just not a lazy a$$ that can't swipe it away. I like knowing and and hearing about new stiff I might be or I am interested in. I guess you never watch TV because of all the adds.

25. NateDiaz

Posts: 1092; Member since: Mar 03, 2018

I'm sure you didn't pay 850 dollars to watch ads.

27. bonsly16

Posts: 94; Member since: Oct 23, 2011

It's like you buy a car, but then the dealer has installed ads in your infotainment center telling you there's a new model.

7. Panzer

Posts: 283; Member since: May 13, 2016

The only other thing Samsung could do to sell more devices is intentionally throttle their old devices. A company would have to be pretty desperate for sales to do that.

24. sissy246

Posts: 7129; Member since: Mar 04, 2015

Only one company does that to sale more phones and it has a fruit on the back. That's pretty damn low to try and force your buys to buy a new phone.

8. nicknack84

Posts: 52; Member since: Dec 02, 2011

I love Samsung, I have the Note 8. But they are consistantly spamming my phone with this ad. I thought it was just me, maybe I had clicked on something. Now I know it's Samsung spamming everyone. Doesn't make it better, but I know to stop searching my phone trying to figure out what I clicked on to make this happen

29. uberzero

Posts: 53; Member since: Jul 07, 2018

Settings -> General Management -> Marketing You're welcome

31. bonsly16

Posts: 94; Member since: Oct 23, 2011

My Galaxy S8 plus does not have any setting relating to marketing. General Management setting is for Language and Time, Support, and Reset. What's missing is Marketing. I have no way to turn these ads off. Ridiculous.

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