Samsung Galaxy S III update for Verizon has some issues with LTE connectivity

Samsung Galaxy S III update for Verizon has some issues with LTE connectivity
Last week, we told you about a hefty 129.1MB update that was being sent out to the Verizon variant of the Samsung Galaxy S III. This update contained a number of new features like the multi-window multitasking feature, Paper Artist and the ability to pay for purchased apps from your monthly Verizon invoice. According to some owners of the phone, the update also brought some problems to the handset. Some of the problems are bad enough that you just might want to hold off installing the update when it comes, at least until Samsung has issued a fix.

According to those who have already installed the update, it apparently interferes with signal strength. Some users who had been getting 4 bars of 4G LTE service are now getting just 1 or 2 bars. Others are saying that data speeds have slowed considerably while some aren't receiving any 4G LTE signal at all. And even the usual fixes, like turning on and off airplane mode, or doing a factory restart, aren't solving the problem.

One unofficial solution is to change your settings from Global to LTE/CDMA. Go to Settings > More Networks > Mobile Networks and change the network mode to LTE/CDMA instead of Global. Let us know if that helps you out by dropping a comment in the box below. This is a pretty big update for Samsung Galaxy S III owners on Verizon with some cool features that have been long awaited. Let's hope Samsung can take care of this quickly.

source: AndroidCommunity via AndroidAuthority

Related phones

Galaxy S III Verizon
  • Display 4.8" 720 x 1280 pixels
  • Camera 8 MP / 1.9 MP front
  • Processor Qualcomm Snapdragon S4 Plus, Dual-core, 1500 MHz
  • Storage 32 GB + microSDXC
  • Battery 2100 mAh(15.00h talk time)



1. ocilfa

Posts: 334; Member since: Aug 03, 2012

Ouch, thats terrible. Another reason why you should wait for feedback before installing updates.

3. metalpoet unregistered

I installed the update when it was announced and my phone still gets the same 4G LTE coverage which was always 2 to 3 bars. But now my phone has a hard time connecting to the Samsung provided headphones and my phone is now extra laggy. I love my phone and really dont want to have to get a replacement so I hope that Samsung can fix this.

2. Sprissy

Posts: 193; Member since: Feb 11, 2012

I haven't had this issue at all, I still have a strong signal and I just checked and it is set on global.

4. wumberpeb

Posts: 453; Member since: Mar 14, 2011

Good thing Verizon makes everyone wait longer so that they can iron out those bugs before... oh wait, they just make everyone wait longer for the same result as Sprint, AT&T and T-Mobile

5. cheeseycheeser

Posts: 413; Member since: Mar 24, 2011

4G at my house has always been sketchy since there isn't a tower anywhere nearby and according to Verizon, I shouldn't be getting it. But this update has seemed to have no affect either way.

6. hotshot187

Posts: 6; Member since: May 25, 2012

The update totally messed up my phone. My signal strength shows my 4g LTE is fine but pages won't load and even get connection errors on the websites.

18. Reluctant_Human

Posts: 913; Member since: Jun 28, 2012

I'm in the same boat. I've actually had to resort to tethering to other phones to respond to people using texting apps like What's App and Avacado.

7. Sav1oR

Posts: 14; Member since: Jun 01, 2013

Not surprised. It's an Android and a POS Samesung.

16. Rayspumpkin

Posts: 1; Member since: Jul 21, 2012

Oh, run home to your little iCommunity where everything looks the same and the world is all in teeny tiny square boxes and leave the rest of us - you know,,,people with style and imagination? alone. This is a forum for Android Samsung users - if you are neither then you have no business posting here. Run away, little clone...

8. phyxius

Posts: 11; Member since: May 10, 2013

My Galaxy S3 works fine and has improved my LTE coverage, but others that own the S3 are having numerous problems (No LTE coverage, only 3G service; unable to send text msg, longer load times for apps, battery drainage and some apps force closing.

9. dc296gsr

Posts: 17; Member since: Nov 20, 2009

i don't think its the update, i haven't installed it yet and i have 1 bar of 3G when i usually have 3 of 4G and text messages are not always going through

10. fwinst

Posts: 64; Member since: May 08, 2010

try a PRL update.

12. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

PRL updates automatically when they went to Sim cards on Verizon. The old *228 doesn't work on any 4G phone and could damage the Sim card. The only thing he could try is a new Sim card.

13. justme

Posts: 58; Member since: Jan 09, 2012

After the update, my S3 was showing that it was connected to both WIFI and 4G, both at home and at work. Did a little research online and found that it seems to be connected to the "Caller Name ID for Mobile Devices" bloatware...followed the advice to disable it in settings and now everything seems OK again; not noticing any other issues.

14. griffin2003 unregistered

Since the software update, the phone shows two data connections (WIFI and 3G or 4G). Since we all would like to control our minutes on the carrier's network I think we have a problem Houston!

15. griffin2003 unregistered

Just read comment #13. I couldn't change anything in the settings for the application. I stopped the application and then said I did not want to continue the free trial or continue to have the free part of the service active. I was then able to go back into the application manager and disable the application. This removed the dual data connection and the phone operates as before. ( i ignored all the impending doom warnings.)

17. nicknack84

Posts: 48; Member since: Dec 02, 2011

I have had nothing but issues since I updated my phone. The same areas where I had full LTE and full data working now have no data and still show full LTE strength. Other areas now show no LTE and no data working. I told my wife and some friends not to download the update because I have had nothing but trouble with it.

19. AndrewStow

Posts: 10; Member since: Jun 04, 2013

I've discovered something that works for me. Go to your settings, under application manager, to all and disable the Caller Id. There's a constant communication loop the app goes through and disabling this completely has fixed my issues. Phone runs as it did prior to this atrocious update.

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