Samsung Galaxy Note 5 now ships with warning label regarding the use of S Pen

Samsung Galaxy Note 5 now ships with warning label regarding the use of S Pen
Earlier this year, not long after Samsung released the Galaxy Note 5, it's been discovered that the handset's new S Pen stylus had an unusual flaw: inserting it the wrong way can damage both the pen, and the smartphone.

While Samsung did include a warning about this in the Galaxy Note 5's User Manual, we all know that reading user manuals in their entirety is not something that too many people do. With that in mind, Samsung is now shipping Galaxy Note 5 units with warning labels that read: "Be sure to insert your S Pen with the nib pointed inward. Inserting the S Pen the wrong way can cause it to become stuck and can damage the pen and your phone."

The warning labels should be visible when you get a Galaxy Note 5 out of its retail box for the first time - as we can see in the video embedded below. It's pretty clear that Samsung acknowledges that inserting the S Pen the wrong way is something users should really avoid. Hopefully, now that there's a visible warning label on the device, everyone will avoid doing it.




source: YouTube via SamMobile

Related phones

Galaxy Note 5
  • Display 5.7" 1440 x 2560 pixels
  • Camera 16 MP / 5 MP front
  • Processor Samsung Exynos 7 Octa, Octa-core, 2100 MHz
  • Storage 64 GB
  • Battery 3000 mAh(22h 3G talk time)

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107 Comments

1. theguy2345

Posts: 1216; Member since: Jun 24, 2014

At least they did something about the issue. I guess a warning label is better than nothing.

2. shamatoo

Posts: 1; Member since: Jul 28, 2015

not going to solve the issue. little kids don't open boxes let alone if they can even read and understand what it says to began with. it still baffles me they didn't find a way to prevent this from a hardware stand point.

5. magnanimus

Posts: 565; Member since: Mar 29, 2013

I mean little kids can also drop your phone on the floor and there's nothing to really prevent against that. You kinda should be wary of stuff that happens to YOUR phone.

14. iushnt

Posts: 3055; Member since: Feb 06, 2013

you nailed it!!

20. techandbeers

Posts: 110; Member since: Nov 02, 2015

He didn't nail anything. So if you drop your phone, it is automatically broken? Worse thing that can happen is the screen cracks. If a toddler sticks the stylus in the wrong way, most likely you are stripped of a permanent feature unless you get it fixed. most importantly, all phones are susceptible to drops. Are all phones susceptible to stylusgate? Nope.

70. j2001m

Posts: 3060; Member since: Apr 28, 2014

As the kid is not going to get it out again you can then easy fix it my using some papper around the pen and up it goes and out comes the pen I.e. Less damage than a drop on the ground

79. WPX00

Posts: 509; Member since: Aug 15, 2015

Well not all phones have a stylus. And not all phones are susceptible to drops. Ahem, the Droid Turbo 2, ahem. And while I do agree that it was (incredibly) stupid of Samsung to let this happen, if every OEM was putting styluses in their phones, I'm pretty sure plenty would do stupid things.

3. surfboarder

Posts: 168; Member since: Nov 17, 2015

Uhhh duhhh anyone should know this?? You don't ware a hat on you feet ??

4. javy108

Posts: 1004; Member since: Jul 27, 2014

Just dont give your high-end smartphone to your child, onced you own the phone is your responsability not Samsung.

33. surfboarder

Posts: 168; Member since: Nov 17, 2015

Exactly kids should have no play toy like this but funny thing you see parents out there give them this?? I guess they are rich lol,

6. tedkord

Posts: 17094; Member since: Jun 17, 2009

It's not a flaw. People need to learn what that word means.

16. Florin.T

Posts: 314; Member since: Dec 16, 2013

Flaw: "a feature that mars the perfection of something; defect; fault" - I don't see why flaw can't be used in the way that I did.

19. techandbeers

Posts: 110; Member since: Nov 02, 2015

Ignore the moron. He's just upset Samsung has a flaw. Just like Apple had a flaw with bendgate, Samsung has one with its stylus. It's a flaw. Get the f**k over it.

23. tedkord

Posts: 17094; Member since: Jun 17, 2009

Because it's no different than dropping your phone and breaking the screen. It requires the user to screw up for any issue. That's not a flaw.

31. techandbeers

Posts: 110; Member since: Nov 02, 2015

See post 20.

34. surfboarder

Posts: 168; Member since: Nov 17, 2015

It's not a flaw, its responsibility how to use such a high end price device and common sense

64. XperiaFanZone

Posts: 2277; Member since: Sep 21, 2012

With that definition, it's the user who's flawed. Try damaging the aluminium on the iPhone with a blowtorch. If anything goes wrong with the build, then with your logic, the build of the iPhone is a "flaw". you're not meant to do that . just like how you're not meant to insert the pen upside down

80. WPX00

Posts: 509; Member since: Aug 15, 2015

Well, it's not everyday you carry a blowtorch around, so not the right analogy. But yes, you're not meant to insert the pen upside down. That's common sense, logic and responsibility.

82. XperiaFanZone

Posts: 2277; Member since: Sep 21, 2012

Ok then let's change that to the water-in-smartphone, or i-dropped-my-phone-w/o-case analogy.

95. techandbeers

Posts: 110; Member since: Nov 02, 2015

Got damn some of you are idiots. A blow torch? Let me exclain this like I would to a four year old: every phone has that risk. Samsung doesn't have a safety measure that is unique to its device, when it clearly needs one. They basically removed a safeguard, when most phones or devices with styluses HAVE SAFEGUARDS!!!! Why do you think the safeguards are in place?? Because accidents happen you freaking morons. It doesn't mean you're stupid because you accidentally put it in the wrong way. The hell is wrong with you illogical morons? You guys keep stating risks that be associated with all phones. There are only a handful of devices in which you can permanently ruin a device by inserting a stylus the wrong way. It's simple math. Let's say we have 1000 different Android devices on a table. 100% of them are susceptible to drops. 100% of them are susceptible to a freaking blow touch destroying it. Let's say 10 out of the 1000 have a stylus. Most likely, at least HALF have a safeguard in place for the stylus. So in other words, 0.5% of phones have this given risk on the table, if comparing 1000 Android phones, thus making it an added risk in addition to other risks all phones have.

96. techandbeers

Posts: 110; Member since: Nov 02, 2015

If you don't understand this, you're either an idiot or forever an oblivious fanboy. It's a damn design flaw.

99. XperiaFanZone

Posts: 2277; Member since: Sep 21, 2012

No need. a 4 year old could quickly come up with your flawed concept of "flaw". Ok let's use your analogy with dumbphones. dropping a lot of dumphones would cause some screens to crack, and many not to crack. Just because a lot of them wouldnt get damaged, doesn't mean the rest has a "flaw".. I'm not a fanboy. I'm just getting people like you to know more about the term, "flaw". Why do you think there are waterproof phones? "because accidents happen you freakin morons". Such a big flaw that many smartphones don't have waterproof protection, right? /s

100. XperiaFanZone

Posts: 2277; Member since: Sep 21, 2012

I mean a four year old could quickly point out your flawed concept of "flaw".

101. techandbeers

Posts: 110; Member since: Nov 02, 2015

Haha you are so dumb. It isn't an expectation that electronics need to be waterproof. It is most definitely an expectation that a stylus should come with a safety mechanism. My Nintendo DS from like 10 years ago had that in place. Samsung removed a safeguard that is widely known as the expectation. You'd be a fool to think otherwise.

102. XperiaFanZone

Posts: 2277; Member since: Sep 21, 2012

I'm not denying anything. Now you're changing your flawed concept of "flaw", to another flawed concept, yet you have the nerve to call other people a moron.

103. AntiFanBoyz unregistered

Jesus, you're the one coming across as a rabid moron. Calm the f down.

105. AntiFanBoyz unregistered

That's an overly broad definition of a flaw since, quite literally, nothing is perfect, therefore everything has a flaw, which renders the weight of the word virtually meaningless. To carry sufficient meaning, a flaw is only important when during the normal course of use the product fails. Inserting the SPen the wrong way is NOT the normal course of use. If when using the SPen correctly it would occasionally get stuck for some users that would be a flaw. If you stick an open pen into your pocket and it gets ink on your shirt, that's not a flaw. If you stick a closed pen into your pocket and it leaks through the cap, that's a flaw. This is poor design on Samsung's part, but it's just not a flaw.

87. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Hahaha, you're trying way too hard to defend the device you bought...the pen/pen-slot design is faulty (an unattractive or *unsatisfactory* feature) by being very prone to permanent damage. That fault in the feature, makes the feature a flaw (a feature that spoils the perfection of something) of the device...you can avoid the flaw, doesn't mean it's non-existent.

7. wargreymon

Posts: 764; Member since: Nov 05, 2013

Todays society in a nutshell, needs warning labels, laws and directions for everything.

9. natypes

Posts: 1110; Member since: Feb 02, 2015

I've pulled out and put back in my stylus for my Note 5 (and work Note 3) hundreds of times w/o incident. I honestly do not get this. Also, do not plug usb c or mini usb in your charging port. Or your ps4 power cord. Or a corn dog...

* Some comments have been hidden, because they don't meet the discussions rules.

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