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Roughly 100 Motorola XOOM tablets sold by Woot were improperly refurbished - Moto wants them back

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Roughly 100 Motorola XOOM tablets sold by Woot were improperly refurbished - Moto wants them back
Just when we all thought we heard the last whispers about the very first Honeycomb tablet, the Motorola XOOM, it’s back in the spotlight as Motorola unloaded a press release today mentioning something that’s rather concerning.

Well, remember that killer deal that Woot.com offered last year for refurbished Motorola XOOM tablets, where they were selling them for $399? Apparently, it seems that approximately 100 out of a batch of 6,200 XOOMs were improperly refurbished, thus, resulting in some units retaining the information of the previous owner. Therefore, it’s possible that data such as photographs, documents, passwords, social networking information, and other personal information could’ve been retained on units when they were sold through Woot. Specifically, the affected models were sold between October and December 2011. For the rest sold outside of the time period in question, Motorola is adamantly confirming that units were properly refurbished.

In its attempt to ease the worries of customers who happened to buy and return units to various retailers such as Amazon, Best Buy, BJ’s Wholesale, eBay, Office Max, Radio Shack, Sam’s Club, and Staples, Motorola is actually offering them a complimentary 2-year membership to Experian’s ProtectMyID alert service. As a precaution, Motorola is also imploring former XOOM owners to change their passwords to protect their identity.

Well, what about those 100 or so units that are confirmed to be affected? Motorola is actively pursuing the return of those units to verify that the memory of each tablet is cleared properly. Additionally, they’re formally making apologies to those affected customers for any inconvenience that the problem is causing, and to better show its commitment, they’re continue to take any necessary steps to protect its data protection practices going forward.

source: Motorola

+- Press Release

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