Proceed with caution: Asurion out of S3 replacements

Proceed with caution: Asurion out of S3 replacements
We just past the halfway point in July, and as we told you last month, insurance provider Asurion says that typically July is the worst month when it comes to cellphone claims. Adding to that, the newly released Samsung Galaxy S III is topping charts with 6.5 million units sold in Q2 and an estimated 15 million will end up in customer’s hands in Q3.

In addition to the carriers having an issue keeping new, retail units in sock, Asurion, who is the insurance provider for several major U.S. carriers, also does not have enough replacement devices in stock to fulfill claims. Two DroidLife readers have already encountered unfortunate circumstances with their Samsung Galaxy S III and after filling a claim, are left with no replacement device and no ETA.

While it seems a bit silly to say, “Don’t break your S3,” – seriously, don’t break your S3, at least right now. Some more practical advice is, if you typically keep your smartphone naked, it might be a good time to think about investing in a case. If none of the choices at your local stores and favorite accessory websites are doing it for you, be sure to check our roundup of 10 fancy Samsung Galaxy S III cases.

source: DroidLife

Related phones

Galaxy S III
  • Display 4.8" 720 x 1280 pixels
  • Camera 8 MP / 1.9 MP front
  • Processor Samsung Exynos 4 Quad, Quad-core, 1400 MHz
  • Storage 32 GB + microSDXC
  • Battery 2100 mAh(11.60h 3G talk time)

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8 Comments

1. ajac09

Posts: 1482; Member since: Sep 30, 2009

alot of broken phones already? lol

2. e.wvu unregistered

Are these "accidents" or false claims? I'm sure the ones that are replacing their S3 because it was "lost" are only replacing them to get an extra S3 for a lower cost. Simply to just have another S3 or to sell them to others at a higher cost. I mean, if you lost your phone you can't send it in because it's lost so why not just file a false claim? I'm sure if you are have an S3 on a CDMA network Asurion can easily find out that you indeed lied about your claim, but I'm not sure about a GSM phone since all you have to do is swap sim cards.

3. deathyyy

Posts: 101; Member since: Dec 20, 2011

Depending on your carrier, if you file a claim and report it as "lost/stolen" it should be added to a lost/stolen list and will have a bad ESN. That being said you can probably still get a nice couple bucks for a bad ESN GSIII...

4. bubbadoes

Posts: 1225; Member since: May 03, 2012

# 2 Either you don't have insurance, or you are just talking just to hear yourself talk, but your post in irrelevant. If you bought a S3, you have chucked out $200.00. On VW, your insurance is $5.18 per month, so why would you file a claim to get another S3. You will still have to chuck out the deductible of at least $100 depending on carrier. So now you are out $300 and have one phone. The phone that you had either, lost, stolen, broken, water damage, or just sitting there unbroken will become disabled on the system never to be used again. The ESN (electronic serial number) will be locked.

5. good2great

Posts: 1042; Member since: Feb 22, 2012

you beat me to it...lol +1

6. e.wvu unregistered

I do have phone insurance BTW, so I'm guessing I'm just here to talk, which isn't a problem considering that this is a public discussion site as well. Well, like you said you will have to chuckle out a hundred dollars for a deductible, which isn't bad considering that you would have to pay over five-hundred dollars w/o the insurance, but like @deathyyy says, people still pay a lot for a phone w/ a bad ESN. Go on eBay, you will see a lot of people bidding on phones for high amounts on phones w/ bad ESN. At this point, I'm sure you can sell an S3 on eBay w/a bad ESN for at least $300. So some people won't even care that the phone is locked. And for the $5.18 a month for the insurance, some people can simply just pay the $5.18 a month for the insurance and the moment they file a claim and pay the one-hundred or whatever amount deductible they can simply cancel their phone insurance (which anyone who does that is a complete idiot). And paying a total of three-hundred dollars for two S3's isn't a bad deal at all.

7. ricethief

Posts: 8; Member since: Jul 17, 2012

Fraudulent claims are a big reason we have ridiculous monthly phone insurance rates along with high phone insurance deductibles.

8. Virile

Posts: 38; Member since: Mar 01, 2012

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