Pixel 3 overheats and shuts down while charging for some owners

Pixel 3 overheats and shuts down while charging for some owners
Google's Pixel smartphones are deemed as some of the finest in the Android world, but unfortunately, the lineup's reputation has been marred by a history of post-launch issues. We've already seen some Pixel 3 and Pixel 3 XL users fuming about memory management issues, but the latest reports suggest that there could be an even bigger problem on the horizon.

A number of Pixel 3 owners are claiming that their device is overheating to dangerous levels while being charged. Apparently, performing certain actions like video calls, watching livestreams, or even listening to music while on the charge can cause the smaller Pixel phone to become extremely hot, to the point where the device auto shuts down to prevent further damage. Apparently, the issue mostly occurs when the handset is being used with Google's own Pixel Stand or in combination with some other wireless charger, but complaints are also coming in from people relying on wired third-party chargers. 

Using your phone while its battery is being replenished can definitely cause it to warm up a bit, but these Pixel 3 cases are certainly out of the ordinary. Typically, when a handset starts to heat up, users will first receive a notification. If the overheating persists, the charging rates slow down and the process can even stop regardless of the fact that a charger is currently being used. As a last resort, the phone shuts down to prevent critical damage or, in the worst case scenario, a possible combustion of the battery.

At the moment, the issue might be isolated to a few faulty units, and we certainly hope that it stays that way. Also, there are currently no signs that the larger Pixel 3 XL is affected. If this is a software problem, Google will likely issue a fix in the coming days. If not, then the company should soon issue instructions on how to deal with the matter. We'll make sure to keep you updated.

Are you experiencing any problems with your Pixel 3? Let us know in the comments!

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42 Comments

1. AbhiD

Posts: 499; Member since: Apr 06, 2012

What a Joke! An almost Trillion dollar company can't even do 2 phones per year correctly. Morons. They should rather go back to Nexus like setup. They suck at Hardware. Three generations of failed efforts should have already given them the Idea. Trying hard to be more Apple like every passing year and can't even copy one good thing from iPhones. What's hilarious is that Google thinks their s**t is worth $800/$1000+. One would be better off getting a OnePlus rather.

3. koioz unregistered

I'am android fan but your're correct. I think they should do contract with xiaomi or samsung for the manufacturing of their phones not HTC. The xiaomi and samsung is the most realiable android phone brand this time around in my opinion.

21. imkyle

Posts: 1110; Member since: Nov 18, 2010

I am a Android fan but like the person above me said, i agree. $900 phone with top shelf specs should not have these issues. $400 phones do not do this.

2. meanestgenius

Posts: 20999; Member since: May 28, 2014

At this point it seems like Google is intentionally trying to fail in the smartphone space with its own branded hardware, smh. At least, that’s what it seems like. Issue after issue after issue for three generations of smartphones. Definitely not worth the high price that Google is charging for them. This is not even comical anymore, it’s just both sad and pathetic now. I’ve said this before, and I’ll keep saying it: Google needs to exit the hardware business and just concentrate on making the Android OS, Google apps, etc the best that they can be.

13. Venom

Posts: 2679; Member since: Dec 14, 2017

Just because you say it doesn't mean it's the law. Google doesn't need to exit the smartphone market at all just because some overzealous fanboy says so. And don't act like you have a vested interest in the Pixel. You're only commenting just because I said something about Nokia that you didn't like.

17. meanestgenius

Posts: 20999; Member since: May 28, 2014

LMAO! Stop allowing your nerves to be touched every time I make a comment you don't agree with. There are similar comments made here, and you've said nothing about that. You're proving that you're the one that's an overzelous fanboy by attacking me because I made a comment you don't agree with. And stop acting like you have a vested interest in any smartphone or OEM beyond attacking whatever I favor.

25. Venom

Posts: 2679; Member since: Dec 14, 2017

Isn't that what you've been doing on a daily basis? You pull the exact same stunt you accused me of doing, but I think in your warped mind you get a free pass. It doesn't work that way.

29. meanestgenius

Posts: 20999; Member since: May 28, 2014

No, that’s what YOU do on a daily basis, and it’s evident right now. People made the similar comments here that I did, but here you go targeting me. Classic mxyzptlk always getting triggered by what I say. I’d say your mind is warped, but you don’t have enough of a brain for me to say that.

31. darkkjedii

Posts: 30481; Member since: Feb 05, 2011

Mxy is to you, who apple-rulz is to me. They hate us for some reason. I try not to even mention his name anymore.

32. meanestgenius

Posts: 20999; Member since: May 28, 2014

For real, my dude. For some reason, our very existence triggers them.

33. Venom

Posts: 2679; Member since: Dec 14, 2017

You went at it with me, remember? You are the one who continues to get triggered every time I make a comment.

35. meanestgenius

Posts: 20999; Member since: May 28, 2014

No, you went at it with me and got triggered by my comments, like you always do. This article is proof of that. Don’t think I haven’t noticed darkk running you off also, lol.

34. Venom

Posts: 2679; Member since: Dec 14, 2017

Don't play that crap with me. You and I both know you wouldn't be on a Pixel article if I had never said anything about them. Lol you are even starting to pop up on One+ articles.

36. meanestgenius

Posts: 20999; Member since: May 28, 2014

I can comment on any article I choose, and it’s clear that it’s you that follows me around different articles here, like ones about Nokia branded smartphones, BlackBerry and Huawei. You’ve even popped up on OnePlus articles following me around.

37. Venom

Posts: 2679; Member since: Dec 14, 2017

I should have expected that from you. You always take potshots whenever I make a comment and it's all because you are afraid to address me directly like a man.

42. meanestgenius

Posts: 20999; Member since: May 28, 2014

You’re clearly referring to yourself here.

4. Fireman111886

Posts: 20; Member since: Jan 18, 2014

It's a strategy... Apple slows theirs phones down, Samsung's self destructs, Google's edges blowing up and turns off... It's all in preparation for you to buy the superseding model..!

5. Feanor

Posts: 1266; Member since: Jun 20, 2012

People wonder why I choose Sony; pretty clear, best brand for stock Android. Everyday brings a new reliability issue for Pixels, Nokias have no proper flagships (and rather poor screens), Motorolas look horrid. All others are not stock Android. Job done.

6. lyndon420

Posts: 6273; Member since: Jul 11, 2012

My Nexus 6 was a fantastic phone until the battery gave up. I'd still be using it.

7. rouyal

Posts: 1529; Member since: Jan 05, 2018

OnePlus has a pretty good vanilla Android experience, with extra tweaks. I tried Sony before, and their Android was too quirky.

9. Feanor

Posts: 1266; Member since: Jun 20, 2012

When did you try Sony? In the days of Xperia Arc? Because now Sony Android is stock with just nicer wallpapers.

16. rouyal

Posts: 1529; Member since: Jan 05, 2018

The xz2 compact with Oreo. The data transfer indicators in the status bar would cause icons in the status bar to bounce around and was very distracting. You couldn't disable the indicators, you also couldn't disable to huge NFC icon in the status bar. Blue light night filter was missing, even though it was a 'stock' Oreo feature. Needed to flash a different countrys firmware to get FP sensor working (US). Sony has a history of not listening to feedback to fix things, and they never did. The only good thing was it was vanilla looking Android, but it felt like running an backyard aosp rom with no polish. I only buy android phones with vanilla (at least unskinned) Android, but I would not try a Sony again after my experience. No polish.

18. Feanor

Posts: 1266; Member since: Jun 20, 2012

Blue light filter was not a "stock" Android feature, it was also missing from my Nexus 5X. The bouncing of icons was an Oreo bug, it wasn't there on Nougat builds and it doesn't exist anymore on my XZ3 with Pie. The side fingerprint scanner of earlier Sony's was not working in the US, because Sony was not owner of the respective patent and therefore could do nothing (apart from switching to a different position, which they did). The XZ2 Compact however has its fingerprint scanner on the back and it works in the US. Are you sure you even know which Sony you had?

19. rouyal

Posts: 1529; Member since: Jan 05, 2018

You're right, it was the xz1 compact I had. The bouncing icons were not present on any other Oreo phone I tried, only on the xz1. The other things, were still my experience no matter the excuse. My experience, at the time, was unpolished firmware and still stand by it, no matter your attempt to excuse it away.

8. rouyal

Posts: 1529; Member since: Jan 05, 2018

Pixel growing extra notches = funny! Pixel batteries overheating = not funny!

10. TechGirl90 unregistered

At this point, I still see the Pixel 2/2XL as Google's current Flagship. You know something is wrong if your predecessor is better than your successor. SMH, Google, you need to get it together.

11. Feanor

Posts: 1266; Member since: Jun 20, 2012

Pixel 2XL had this horrible OLED display quality and several other reliability issues. I don't think it was better than the Pixel 3.

12. TechGirl90 unregistered

This is true, but, it isn't as much (if at all) of an issue as the device feeling like an oven, or software glitch causing a second notch on the screen. I noticed the subtle blue shift on my Pixel 2 XL, but, that's only when I'm viewing at an angle, other than that, the Pixel 2/2XL is looking like a better value for consumers money than it's supposed successor.

14. drazwy

Posts: 336; Member since: Jan 15, 2014

I believe it. My Pixel 2 XL gets CRAZY hot while charging and using it at the same time.

23. Fred3

Posts: 284; Member since: Jan 16, 2018

So does the Pixel XL as well

* Some comments have been hidden, because they don't meet the discussions rules.

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