OnePlus owners are getting "spammed" with notifications to join a survey to win a OnePlus 5 [Updated]


Around the time the OnePlus 5 was announced, the company started pushing notification to owners of older OnePlus phones to let them know about the new announcement. Now that the phone has been released, the company has again started pushing notifications, though this time around it's sending invitations to join a survey with the chance to win a OnePlus 5.

Although some may appreciate being informed about such events, and then some more may appreciate a raffle with a hot prize, many others are not taking so kindly to what they are referring to as “spam notifications.”

OnePlus may not have ulterior motives and may simply be trying to entice users to take part in a customer satisfaction survey that could potentially help improve future products from the brand, but it may very well be shooting itself in the foot by pushing intrusive notifications to so many phones.



What's more troublesome, some users on Reddit claim that they've been receiving such notifications in the order of tenths over the last couple of weeks. And what's even more worrisome, there's currently no way of stopping the notifications if you're on the latest stable version of OxygenOS. There's a way of getting rid of the OnePlus Push app altogether, but it involves tinkering with ADB.

Those who are enrolled in the OxygenOS beta program and are running the latest release can block notifications from the Push app by going to “Settings” > “Notifications” > tapping the three-dot menu in the upper right corner > selecting “Show system apps” > “Push” > “Block all notifications.” Of course, this will get rid of all notifications coming from the app and not just the “spam” ones.

OnePlus may just be pushing these notifications with the sole intent of getting honest feedback from its customers, but it may be in for a lot of negativity just because of how it's decided to approach users.

Update: OnePlus has issued an official statement regarding the push notifications:


sources: Reddit (1), (2), (3)

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18 Comments

1. adecvat

Posts: 646; Member since: Nov 15, 2013

Another fail from OneFail 5

2. trojan_horse

Posts: 5868; Member since: May 06, 2016

Man, even carriers do the same thing with their spam push messages and text messages all the time.

10. RebelwithoutaClue unregistered

Which is a fail from the carriers. I own a Oneplus 3T and I like it a lot. But these notifications are not really done. (they don';t bother me since I run a custom ROM).

13. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

Blimey! My OP3 screen just went blank!! Touch registers and buttons light up but the screen gone kaput!

14. hazard1

Posts: 236; Member since: Feb 11, 2017

I just purchased one. Looks like I will have to root it and do the same if this is an issue.

16. sachouba

Posts: 266; Member since: Jun 08, 2014

Nope. That's only true when you have a crappy carrier or live in the US.

12. piyath

Posts: 2445; Member since: Mar 23, 2012

Agreed. Oneplus went greedy blind year by year.

15. RebelwithoutaClue unregistered

So sending a notification where they ask you to give them feedback so they can learn what users want and give away for free a phone (or 2), is considered greedy?

3. ozabb

Posts: 50; Member since: Dec 21, 2013

i dont think its that big a deal :/ they just want our feedback on their products. if you dont like it you can always long tap> hide notifications

4. you_sukk_it

Posts: 219; Member since: Apr 11, 2017

wow pathetic move from op. If I bought a op5 and u harrass me with notifications cause your phones arent selling well, im going to sell my phone and never coming back.

5. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

Quite the opposite! They're selling well...and this, i have yet to come across!

7. you_sukk_it

Posts: 219; Member since: Apr 11, 2017

no they arent.

11. RebelwithoutaClue unregistered

Yes they are, the OP 5 is the fastest selling OP yet. So they are doing well. Not Apple or Samsung well, but they can't complain. Especially considering people were even lining up for them in several major cities.

17. you_sukk_it

Posts: 219; Member since: Apr 11, 2017

nope.

18. RebelwithoutaClue unregistered

Yupz.

9. redmd

Posts: 1943; Member since: Oct 26, 2011

No they aren't.

6. OmarD

Posts: 24; Member since: Dec 06, 2015

Lol, I've had my OP3 for about 10 months now, and haven't received a single notification from OnePlus.

8. MrShazam

Posts: 987; Member since: Jun 22, 2017

Still waiting for the notification on my OnePlus One.

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