Motorola's $100 trade-in site now open for 2011 devices not getting Jelly Bean

posted by Alan F. / Sep 06, 2012, 3:56 PM

Motorola's $100 trade-in site now open for 2011 devices not getting Jelly Bean

Motorola loves Android and wants you to have one of its Android 4.1 flavored models

During Motorola's press event on Wednesday, the company said that it was so committed to Android that most of its phones released in 2011 would be updated to Android 4.1. Note how the manufacturer said "most," not "all". So Motorola promised those with a 2011 phone not getting Jelly Bean, $100 off the purchase of one of the three new models introduced yesterday. We have to hand it to Motorola as it has already put up the site for those who want to have a phone with the latest and greatest build of Android.

Motorola's trade-in program is valid with any Android smartphone it produced that was first offered in 2011 or later. The $100 will be rewarded in the form of a gift card, carrier credit or any way that Motorola chooses. While the manufacturer said that official details for the trade-in plan will be posted on the site soon, the quick and dirty details work like this. You buy one of the new phones introduced yesterday, the Motorola DROID RAZR HD, Motorola DROID RAZR MAXX HD and the Motorola DROID RAZR M. Send in the phone you're trading in, and you'll get the $100 back in one of the forms previously mentioned.

On the site, there is a form that you can fill out to find out when your current Motorola device will be getting updated to Android 4.1. At the same time, you will also be emailed more information on the trade-in plan. Motorola said yesterday that not all of its 2011 devices will run the latest Android build in a satisfactory manner. Instead of ignoring it, this is how the manufacturer is trying to kiss and make up with owners of the 2011 phones that will be stuck at Android 2.3 (like the Motorola DROID 3), and Android 4.0. We have no idea which of the ICS flavored devices will not be moving on up, but you can imagine it won't be a happy lot of owners with those models.

source: Motorola via Phandroid

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19 Comments

1. mrvid

Posts: 77; Member since: Oct 02, 2008

Ok, where's the link for the site to fill out the form?? You guys can't do any thing right!! lol

posted on Sep 06, 2012, 4:15 PM 1

3. FAUguy

Posts: 79; Member since: Apr 09, 2008

See the Motorola link as the source? Click it, and look at #2 at the bottom of their page. States that program details will be found at that site at s future date.

posted on Sep 06, 2012, 5:06 PM 2

4. metalpoet unregistered

https://motorola-global-portal.custhelp.com/ci/documents/detail/2/motorola-jelly-bean-rebate_en-US I just registered my DROID 3

posted on Sep 06, 2012, 5:19 PM 2

2. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Welp, looks like I won't be getting any credit. Even if I don't get JB, I can't just up and buy a Verizon phone for an AT&T plan, and I won't turn in my Atrix original. Still a good deal for the X2/Droid 3 crowd though.

posted on Sep 06, 2012, 4:45 PM 1

18. InspectorGadget80 unregistered

I'm going to buy the XPERIA T I'm DONE WITH MOTOROLA

posted on Sep 07, 2012, 4:01 PM 0

5. Mxyzptlk unregistered

Some deal. You can do better by selling your phone on Swappa or something. I think it would've been better if Motorola just done the sensible thing and updated some of the phones that are JB capable.

posted on Sep 06, 2012, 6:13 PM 2

6. Sniggly

Posts: 7305; Member since: Dec 05, 2009

What part of "trying to update these certain phones would f**k them up" do you NOT understand? You remind me of an asshole I dealt with once who erased his contacts off his old phone and got mad at me because I couldn't magically poof them back into existence. Some things just aren't physically possible. DEAL WITH IT.

posted on Sep 06, 2012, 6:27 PM 0

7. Mxyzptlk unregistered

You mean like how some of their phones already mess up even when they don't update them? Look at some of the reported issues with the Droid Bionic and Droid X line of phones. Some people even report issues with the Atrix phones. This is nothing similar to your little story up above. It's not physically impossible to update some of their phones to the newest Android version.

posted on Sep 06, 2012, 7:12 PM 0

8. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Like you would care. Having an option is better than none.

posted on Sep 06, 2012, 7:23 PM 0

10. Sniggly

Posts: 7305; Member since: Dec 05, 2009

No phone line is perfect, Mxy. I'm aware there are issues with some phones. Believe it or not, even iPhones screw up at times. In fact, failure rates not due to damage were as high as 20 percent for the iPhone 3GS. Having some phones screw up is better than screwing up ALL the phones via an update. I mean, if they know that their update will brick customers' phones or make everyones' user experience worse, why in hell would they want to send out that update?

posted on Sep 06, 2012, 8:13 PM 0

12. Mxyzptlk unregistered

It's easy to service an iphone that messes up. You could go to an Apple store and have it serviced while taking an Android phone to a carrier will yield mixed results. Some may help you, some may not even look at you without insurance. I never said phones were perfect. I would agree with you if Motorola hadn't established a reputation for slow updates and not fulfilling their promises. It doesn't help that customers with the phones are stuck with them unless they pony up for a phone off contract.

posted on Sep 06, 2012, 9:19 PM 0

13. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Slow updates? Yeah, at first some of their low end phones kinda got the shaft, like the Motorola Cliq (though frankly, 2.1 didn't run nearly as well as 1.5 did on it). However, the original Droid got 2.1 pretty much right after it was released and got Froyo about 9 months later. The Droid X got Froyo about a month after release (along with the Droid 2) and got Gingerbread about 8 months after release (about 4 to 5 months after Gingerbread itself was released). The Droid X2 got its Gingerbread update around Augustish. The original Atrix got Gingerbread in July of 2011, only five months after its release, and was the first of AT&T's phones to receive Gingerbread at all. The Razr and Maxx got ICS before Samsung's Galaxy S2 variants got it. The bootloader promise was really the only one Motorola didn't fulfill, and you know and I know it's because of Verizon. The Photon and Atrix's bootloaders can be unlocked. I should know, my Atrix's bootloader is unlocked right now. It's Verizon that's pulling this bulls**t on bootloaders and updates. I mean, hell, the wifi XOOM was the first Android tablet to get an ICS update, as I recall. Even if it wasn't, it was damn quick-like a month after ICS's release. The XOOM is now running Jelly Bean as well. Only the unlocked Nexus phones are quicker. So no, Motorola's really not all that slow with updates. At least not historically. That seems to have changed with ICS, but so far they've still been relatively on par with the other manufacturers.

posted on Sep 06, 2012, 9:38 PM 0

14. Mxyzptlk unregistered

For once I don't have a comeback.

posted on Sep 06, 2012, 10:31 PM 0

16. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Is that Mxy speak for "I was wrong?" Because if it is, I suddenly have all kinds of respect for you. It takes a hell of a person to be able to admit they're wrong.

posted on Sep 07, 2012, 12:27 AM 0

9. doubleD

Posts: 78; Member since: Dec 13, 2010

I agree with Mxy, you can easily sell a Droid 3 for more than a $100 through some other source. I personally would rather just keep my Droid 3 for backup in case my current phone gets damaged somehow. I suppose it is a nice gesture by Motorola, however it is an offer I will not be taking.

posted on Sep 06, 2012, 7:52 PM 1

11. squeeb

Posts: 99; Member since: Dec 02, 2011

Great. Two months too late for me. I gave up on my Droid 3 and Verizon. Paying 60 bucks a month, for a no contract 4G plan with T-Mobile. Its awesome. And I get to use a Nexus that ACTUALLY gets updates. I'll never buy a carrier locked phone again.

posted on Sep 06, 2012, 8:57 PM 1

15. dgray77

Posts: 18; Member since: Dec 09, 2010

Guess my DX will be S.O.L. :(

posted on Sep 06, 2012, 10:31 PM 0

17. InspectorGadget80 unregistered

FCK Motorola giving all the RAZRS phones to VERIZON. and FCK Motorola for not updating our 2011 phones. I'm done with Motorola & moving too SONY I'm going to buy the XPERIA T when it comes available. Just glad the Atrix was my first Android phone. Never again will buy Motorola plus VERIZON gets all the good phones