Motorola bewildered why Samsung didn't do eight-point battery checks prior to Note 7 fiasco


At a recent conference, Motorola battery engineer Russ Gyuenes made some remarks at Samsung's battery testing practices prior to the Galaxy Note 7's unfortunate fall from grace. If you can't recall, the Note 7 was pulled from the market last year when it turned out it had a defective battery prone to exploding.

Following its investigation, Samsung implemented an eight-point battery check system and shared it with the smartphone industry in the interest of consumers. The protocol involves enhanced tests (Durability Test, Visual Inspection, X-Ray Test, Disassembling Test and OCT Test), as well as newly applied measures (Charge and Discharge Test, TVOC Test and Accelerated Usage Test). Gyenes unabashedly stated that Motorola already had this process in place, and was bewildered why Samsung "weren't doing it before?"

Motorola has had its expertise in mobile battery technology since the advent of the cell phone – 1984's Motorola DynaTAC 8000X. Company representatives were called to testify as battery experts during Boeing's investigation into the safety of lithium-ion batteries for its 787 Dreamliner. Gyenes was compelled to share some details of Motorola's smartphone battery testing procedures, claiming its process would have identified issues with the Galaxy Note 7's battery early on in the making.

The workflow involves examining a battery unit's individial cell construction before it gets mass-produced. Additionally, suppliers' X-ray procedures are checked upon, and battery manufacturing partners are subjected to 118-question audits they must puss without a single mistake. That probably makes your economics exam seem like a cakewalk.

Although Russ Gyenes took the opportunity to directly tout Motorola's safety procedures as superior to Samsung's, he's coming from a personal place. As a high-level battery engineer, he has been "behind the scenes for years, asking why can't we sell safety." Following the Note 7 accident, public consciousness in smartphone battery safety was raised higher than it used to be. It's certainly not a discussion that's to be ceased, so any contribution to it helps empower users against potential harm.

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source: CNET , Samsung

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42 Comments

1. Phonehex

Posts: 764; Member since: Feb 16, 2016

They probably has their quality checks, maybe not as well detailed and stringent. All the previous generations of Samsung phones were fine. So P.A kindly take this article , fold and shove it deeep inside............... ......inside the compute is exactly what i meant.

2. Panzer

Posts: 282; Member since: May 13, 2016

Samsung engineers wonder why Motorola engineers quit innovating. Samsung tried a new battery tech and it failed miserably. Recalls have been completed and lessons learned. How much longer can they beat a dead horse.

3. thetruthhasbeenspoken

Posts: 83; Member since: May 02, 2017

Samsung wonders why Motorola phones are getting dusts.

13. piyath

Posts: 2445; Member since: Mar 23, 2012

Actually Motorola phones were high quality and thus high in prices too. Samsung came along and introduce the cheap phone culture and invaded the market with petty pathetic hazardous gimmicks. They are still doing the same thing but people now a days tend go for the high quality products regardless of the price.

22. tedkord

Posts: 17365; Member since: Jun 17, 2009

That explains why Samsung flagships are among the most expensive, the best reviewed and the best selling phones in the world. Keep crying.

4. leedy3 unregistered

They should rather be bewildered as to how their company went nearly bankrupt and was sold to a Chinese company.

14. piyath

Posts: 2445; Member since: Mar 23, 2012

Korean labor is 100 times lower than American labor.

9. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I fail to see the need to keep talking about the Note 7. Its been fixed and it's gonna be on sale again. Motorola needs to shut up. PA needs to stop posting B.S.

10. W4LL13

Posts: 2; Member since: Mar 06, 2016

Mr oh so smart Motorola. Why don't Lenovo employ 8 points check on all your models since your defect ratio is so freaking bad. All your other lesser Chinese brethen has better quality and build than your devices. Just because you're Moto? Sorry you carry the same family name now. So go settle your own family issues before dissing another.

11. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Moto needs to do an 8 point inspection on their bootloader and figure out, whey their phones are the only nes constantly having bootloop issues. Also do an 8 point inspection on the market to figure out why the US no longer is buying your phone.

18. PhoneCritic

Posts: 1354; Member since: Oct 05, 2011

"Audits they must puss without a single mistake." -lol Motorola Requires a lot of Puss from its suppliers in order to start succeeding in the mobile arena. Lol - PA correct that line. Moto was a good Company back in the days but here out since they have not really, In my opinion, release a compelling device since the original Droid and They need to do a 8 point ad campaign check on their actors (James Franco incident) who promote their devices but then get caught using another device (iPhone). lol

28. L0n3n1nja

Posts: 1569; Member since: Jul 12, 2016

Number one phone manufacturer and they had no problems with batteries prior. Every industry you have someone who does more safety and quality checks than someone else. Makes me wonder about Apple, LG, and a few others.

31. Theonick

Posts: 17; Member since: Aug 24, 2015

Motorola should worry about their sales or lack there of... I'm sorry, but we've past the a Note 7 battery now.

* Some comments have been hidden, because they don't meet the discussions rules.

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