Microsoft offers Surface Complete, a $99 warranty to protect your investment

Microsoft offers Surface Complete, a $99 warranty to protect your investment
Drop your Microsoft Surface RT in the toilet? Did a seagull swoop down, grab your Microsoft Surface Pro and drop in on hard concrete? If you have Surface Complete, you're covered. The $99 warranty is available from Microsoft online or at Microsoft's retail stores and it covers everything over a period of two years. As we told you recently, the teardown of the Microsoft Surface Pro shows that the slate is nearly impossible to repair with the tablet scoring a "1" out of a possible 10 points on iFixit's repairability scale.

Considering that you are paying anywhere from $500 to $1,000 for your Microsoft Surface tablet, you are not going to be too quick to buy a new one if it is damaged. Spending $99 for Surface Complete might be the best money you shell out this year. If you bought your tablet from a Microsoft retail store, you have 45 days from the time you purchase it to decide whether or not to purchase Surface Complete.

One last note, but a very important one. Those who purchase the Microsoft Surface from Best Buy, Staples are another retail store will not be automatically covered. One interpretation of the fine print is that a Surface purchased from a Best Buy or Staples store could be covered by the warranty if its condition is verified first at a Microsoft Store.

source: ZDNet via Slashgear

Related phones

Surface RT
  • Display 10.6 inches
    768 x 1366 pixels
  • Camera 1 MP (Single camera)
  • Hardware NVIDIA Tegra 3 T30, 2GB RAM
  • Storage 32GB, microSDXC
  • OS Windows RT
Surface Pro
  • Display 10.6 inches
    1080 x 1920 pixels
  • Camera 1 MP (Single camera)
  • Hardware Intel Core i5, RAM
  • Storage 64GB, microSDXC
  • OS Windows 8 Pro



7. haseebzahid

Posts: 1853; Member since: Feb 22, 2012

i thought everything came with extended warrenty options for extra cash in usa and eu

6. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

I'm about to buy a square trade warranty for mine...Bought mine directly from Microsoft

5. nlbates66

Posts: 328; Member since: Aug 15, 2012

apparently if you have this cover then they'll even allow a replacement when you spill your coffee all over your tablet. :P

4. pongkie

Posts: 663; Member since: Aug 20, 2011

Tech companies/retailers should stop calling it warranty but a insurance. If you give warranty to something you should be confident your product has high quality.

3. abecedef

Posts: 4; Member since: Jan 17, 2013

I really like Microsoft, but that should be included in the device price.

2. rusticguy

Posts: 2828; Member since: Aug 11, 2012

This is called "Pickpocketing" and yet show brave face that they are doing service :)

1. roscuthiii

Posts: 2383; Member since: Jul 18, 2010

Good job Microsoft. Model yourselves a little more like Apple. I picture Microsoft to be Cameron Frye swimming in the wake of Apple's Ferris Bueller. Sorry... slow weekend workday. The mind wanders.

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