Microsoft extending Windows Phone 8 support to 36 months, as if you'll keep your device that long

Microsoft extending Windows Phone 8 support to 36 months, as if you'll keep your device that long
Windows Phone has had a big week so far. Yesterday, T-Mobile announced the release of the Nokia Lumia 925. Today, Nokia made the official announcement for the Lumia 1020. And, Steve Ballmer laid out his plan to reorganize Microsoft's corporate structure. But, there is also news that Microsoft is extending Windows Phone 8 support to 36 months.

Previously, Windows Phone 8 support was 18 months, which was a bit too short considering the tendency for 24-month contracts. And now, Microsoft is extending the support time to 36 months, which seems a bit long to us, because we don't expect that too many people keep their devices for 3 years. Although, the decision makes more sense when you consider that it is aimed at enterprise users, and not the average consumer. 

Additionally, Microsoft is planning an enterprise feature pack for WP8 that will be released in the first half of 2014, which will add:
  • S/MIME to sign and encrypt email
  • Access to corporate resources behind the firewall with app aware, auto-triggered VPN
  • Enterprise Wi-Fi support with EAP-TLS
  • Enhanced MDM policies to lock down functionality on the phone for more enterprise control, in addition to richer application management such as allowing or denying installation of certain apps
  • Certificate management to enroll, update, and revoke certificates for user authentication



1. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

I think the 3 years coverage is for those who buy on the tail-end of the WP8 lifecycle. Knowing the product you were about to buy was going to be EOLed half-way into your contract would seem to have a chilling effect on the decision to buy.

2. snowgator

Posts: 3621; Member since: Jan 19, 2011

This is an area Microsoft can shine. After WP7 and Window Mobile was left to die on the vine, this is welcome. While I am not the kind of person who can last 3 years with a device, I do know some people who milk the life out of their phones. One just recently gave up his BlackBerry Curve of over three years. Another had the original Droid until like early last year. It is a great selling point for business for sure. But, why not pump it like car manufacturing companies do their warranties?

3. Bootutu

Posts: 228; Member since: Jul 11, 2013

Six months down the line and they have to throw away that WP, unbearable boredom i guess lol, nokia leave that WP already...oh how i hate those flipping and tossing tiles

4. djripster

Posts: 141; Member since: Dec 10, 2011

All i keep thinking about is my poor Lumia 800 which Microsoft quit supporting after 6 months

5. FlushGordon unregistered


6. Bedz81

Posts: 84; Member since: Dec 30, 2012

I think it's a good idea, not everyone gets a phone every 6-12 months. Besides look how some Android OEMs drop support after a measly one year **cough**HTC One S**cough**

7. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

Not everyone buys a phone on contract...this might not make sense for you people who do that but for the rest who buys a phone off contract, this is something to look up to. I've been using mine for more than 3 years now, granted it's not WP, but for someone who cannot afford one every year, this is good news... Michael, your headline...i'm seriously against the finishing part.

11. phil2n

Posts: 519; Member since: Apr 30, 2012

because he can buy anytime he wants. Which makes me think that he thought everyone is rich to buy new phone after 6 - 12 months. Well that's Michael by the way, and we know how he loves WP **cough! cough! .. *(sarcasm)

8. volcano

Posts: 348; Member since: Jan 25, 2013

its more than great to see them supporting their plateform not everyone buying their phones with contracts a lot of people i know prefer to buy their smartphones off contracts and there is a lot of countries doesn't offer contracts with cheap price like in US / Europe its more than welcomed support

9. demarmj

Posts: 17; Member since: May 03, 2012

Honestly, they said the same thing about WP 7.8...they would "support" lumia 900 in it is 2013...and the app production for WP 7.8 is virtually non existant with only a few mediocre apps coming in every few days if any...Meanwhile, after switching back to Android, I've found that Microsoft's support for its apps there are the same if not better than on their own platform. Microsoft needs to really go all in for WP 8 incorporating everything its got in order to build a healthy ecosystem. Right now I don't see it

10. TechEnthu

Posts: 19; Member since: May 08, 2013

it will be great in countries like India where people have no carrier contracts nd tend to keep phone for a longer time..

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