Mexican Court says Nokia still responsible for faulty Lumia models made under its watch

Mexican Court says Nokia still responsible for faulty Lumia models made under its watch
A Mexico City Court ruled on Sunday, that Nokia Mexico is responsible to pay for damages owed to Mexican families who purchased faulty Nokia Lumia handsets. The purchases were made by consumers prior to Microsoft's purchase of Nokia's Devices and Services unit, which included the division responsible for manufacturing Lumia phones. The suit was filed in 2010 by the country's consumer protection agency Profeco, against Nokia Mexico. The acquisition closed earlier this year, in April.

The court also said that Nokia Mexico customers who purchased a handset that had given them problems, can still file a claim against the company, even if one has not yet been filled out. Profeco said that Nokia Mexico must replace defective devices, or reimburse the cost of the handset to the purchaser. In addition, the manufacturer is on the hook to pay its customers at least 20% of the costs they incurred due to the faulty handset.

Neither Profeco nor Nokia Mexico would comment on the ruling. Microsoft, which paid $7.2 billion for the Devices and Services business belonging to Nokia, was not mentioned at all in the ruling.

source: Reuters

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11 Comments

1. fzacek

Posts: 2486; Member since: Jan 26, 2014

What kind of costs would be incurred by the faulty handsets?...

9. tacarat

Posts: 854; Member since: Apr 22, 2013

Repairs or some people think that they are missing out on "millions of dollars" every minute their phone is out of commission.

2. darkvadervip

Posts: 366; Member since: Dec 08, 2010

I guess Samsung is next with all those faulty batteries the s1,s2, and s3

3. wumberpeb

Posts: 453; Member since: Mar 14, 2011

S2 definitely, they were horrendous, all bloated... But I'm not following you with the original or the S3

5. aleunge

Posts: 34; Member since: Sep 22, 2014

Don't be a fanboy darkvdervip. No manufacturers would be free from such a policy... I mean which Android manufacturer has never produced a phone with issues? And Apple certainly would be before Samsung, starting with faulty batteries in their old PowerBooks and something about bending devices The more interesting thing here is how Mexico can allow this... any kind of manufacturer just suddenly got a large dosage of liabilities.

6. tech2

Posts: 3487; Member since: Oct 26, 2012

Samsung did offer to replace all those batteries who were suffering from the problem. Whereas, Nokia didn't. Lawsuit was filed because Nokia refused to acknowledge the problem.

7. jroc74

Posts: 6023; Member since: Dec 30, 2010

Thank you.

10. tacarat

Posts: 854; Member since: Apr 22, 2013

Naw. They could have been sent user replacable batteries. You can't do that with uni-body designs. Apple's i5 recall is proof enough of that.

4. aleunge

Posts: 34; Member since: Sep 22, 2014

My mistake. Hit the wrong reply button

8. vhrc99

Posts: 5; Member since: Sep 15, 2011

"Nokia unveiled its first Windows Phone 7-based devices, the mid-range Lumia 710 and high-end Lumia 800, on 26 October 2011 at its Nokia World conference" how could a 2010 suit, gets involved a non released entire line (Lumia)??

11. jiezel91

Posts: 67; Member since: Jul 28, 2011

Same question as you. Something's not right here...

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