LG V20 #shattergate? Some users are reporting the camera's glass breaks on its own

LG V20 #shattergate? Some users are reporting the camera's glass breaks on its own
The LG V20 has been out for about a month now and is in the hands of plenty of happy owners. It's a flagship-grade handset with a nice, metallic body, replaceable battery, a secondary ticker screen, and a dual camera module on its back. Plenty of gimmicks on the outside to keep one busy.

While it hasn't been officially stated anywhere yet, the V20 probably also enjoyed a slight boost in sales due to users migrating away from the fires of the Note 7 and looking for another top-tier Android phablet to call their own. But those users may not be out of the woods yet, as there seems to be another #gate looming over the smartphone industry — and its shadow is cast by the LG V20.

Users across multiple forums have started reporting that the glass that covers the LG V20's camera module is prone to shattering for what seems like no reason at all. Some claim the panel cracked when the phone was just lying on a desk, others describe small drops (in case) or some form of phone usage that should absolutely not result in a cracked glass. Reddit user "xAmorphous" has started a roundup thread on the social media.

This issue was also reported on a few Galaxy S7 or S7 edge units and even on some Nexus 6P phones back when they were released, but doesn't seem to have popped up recently. One could assume that due to the camera glass being treated to be scratch-resistant, it is under a lot of tension. Some micro-abrasions or even scratches could give said tension room to release, cracking the glass in the process.

But the LG V20 is certified MIL-STD-810 shock-resistant. It shouldn't have its components shatter due to a couple of fine scratches on them. We'll see if LG addresses the problem in the near future.


source: Reddit via PocketNow

Related phones

V20
  • Display 5.7 inches
    2560 x 1440 pixels
  • Camera 16 MP (Dual camera)
    5 MP front
  • Hardware Qualcomm Snapdragon 820, 4GB RAM
  • Storage 64GB, microSDXC
  • Battery 3200 mAh
  • OS Android 8.0 Oreo
    LG UX UI

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