LG V20 #shattergate? Some users are reporting the camera's glass breaks on its own
posted by Paul K. / Nov 01, 2016, 4:35 AM
While it hasn't been officially stated anywhere yet, the V20 probably also enjoyed a slight boost in sales due to users migrating away from the fires of the Note 7 and looking for another top-tier Android phablet to call their own. But those users may not be out of the woods yet, as there seems to be another #gate looming over the smartphone industry — and its shadow is cast by the LG V20.
Users across multiple forums have started reporting that the glass that covers the LG V20's camera module is prone to shattering for what seems like no reason at all. Some claim the panel cracked when the phone was just lying on a desk, others describe small drops (in case) or some form of phone usage that should absolutely not result in a cracked glass. Reddit user "xAmorphous" has started a roundup thread on the social media.
This issue was also reported on a few Galaxy S7 or S7 edge units and even on some Nexus 6P phones back when they were released, but doesn't seem to have popped up recently. One could assume that due to the camera glass being treated to be scratch-resistant, it is under a lot of tension. Some micro-abrasions or even scratches could give said tension room to release, cracking the glass in the process.
But the LG V20 is certified MIL-STD-810 shock-resistant. It shouldn't have its components shatter due to a couple of fine scratches on them. We'll see if LG addresses the problem in the near future.
- Display 5.7" 1440 x 2560 pixels
- Camera 16 MP / 5 MP front
- Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
- Storage 64 GB + microSDXC
- Battery 3200 mAh(14.17h talk time)
Posts: 2943; Member since: Jul 02, 2014
Meh. It's not as bad as exploding. Its not life threatening.
posted on Nov 01, 2016, 4:45 AM 0
True, but everyone wants their device to be worth what they paid for. The camera is a very important component to many, so while your comparison stands, why not just criticize all companies when they make faulty devices, that's the only way for us consumers to get the best out of every company. That being said, i think such comparisons should not be made at all!
posted on Nov 01, 2016, 5:46 AM 9
Posts: 344; Member since: Dec 04, 2013
It would never break on its own. This can't be true. These people create such news to make a company look bad.
posted on Nov 01, 2016, 8:19 AM 2
Posts: 2376; Member since: Mar 03, 2013
Old news phonearena. https://youtu.be/nBlUL-7Dl4U
posted on Nov 01, 2016, 8:20 AM 0
They actually had a news article about that video before, but many owners according to tech sites are experiencing the same problem. This article is only to suggest that this could be manufacturing problem that affects more than just 1 device.
posted on Nov 01, 2016, 10:10 AM 0
Posts: 3960; Member since: Oct 21, 2014
Not surprised coming from LG. My LG Neon's screen broke when it was just sitting in my pocket, barely any pressure, or at least nothing more than what all my other phones have gone through. Ever since then, LG has always stood for Low Grade to me, and haven't considered their devices, no matter how good they look. That said, it didn't break on it's own, it still required pressure, all be it, very little.
posted on Nov 01, 2016, 11:51 AM 0
Posts: 219; Member since: Sep 27, 2016
LG makes some of the most crappiest devices. None of them have any great useful features. They basically died after the LG optimus 2X. That was the world first dual core phone and the last LG phone to show some great innovation.
posted on Nov 01, 2016, 12:24 PM 1
Posts: 1; Member since: Sep 13, 2013
Phone arena it's really distasteful that you alarm people unnecessarily without giving us the statistics and facts.LG V20 is a great phone and I wouldn't doubt that bad press would help other companies see that sales not skyrocket for LG especially because of the Samsung debacle and no headphone jack and no real upgrades with the iPhone 7
posted on Nov 01, 2016, 12:35 PM 1
Posts: 356; Member since: Feb 23, 2016
The camera cover survived the drop test from Android Authority, over a month ago. Screen eventually failed from about 7+ feet...but the camera cover was perfect after several drops right on it. Maybe it just affects a few batches. I've had mine now for 2 weeks. Everything is fine so far. Beast of a phone. I wonder if the people with the issue are taking off the factory protection that comes on the camera cover. I'm definitely leaving mine on.
posted on Nov 02, 2016, 2:22 AM 1
Send a warning to post author
Send a warning to Selected user.
The user has 0 warnings currently.
Next warning will result in ban!
Ban user and delete all posts
Message to PhoneArena moderator (optional):