Back glass on Nexus 6P shattering spontaneously

Imagine this scenario. You've made your brand new Nexus 6P your daily driver, and you don't let it out of your sight. Your significant other is tired of hearing about the phone, and is more than jealous about the time you're spending with it (sound familiar to anyone?). While you're fixing a sandwich, you put the phone down on a table when all of a sudden, you hear the horrible sound of glass cracking. Heart beating rapidly, you quickly eye your Nexus 6P and let out a blood-curdling scream. The rear glass on the stock Android handset that covers the camera, now resembles spider webs; the glass spontaneously shattered.

Incidents like this are happening to owners of the Nexus 6P, some of whom shared their stories on Reddit. The handset is already getting some bad publicity from videos showing the phone getting bent in two as easily as one snaps a toothpick. One theory postulated on Reddit blames the process used to produce Gorilla Glass 4 as a possible culprit. The method used could lead to internal pressures inside the glass that are building up, waiting for a tiny opening to manifest itself.

The Nexus 4 ran into a similar problem with the rear glass on the device cracking. LG fixed the issue by adding a tiny nub to the phone, which kept the glass from having contact with the body of the phone underneath it. It isn't clear if something like that would solve the current issue on the Nexus 6P.

With the build quality of the Nexus 6P already in question, this news might force Huawei to make some statement to alleviate the concerns of current Nexus 6P owners and potential buyers.

source: Reddit via 9to5Google

Related phones

Nexus 6P
  • Display 5.7 inches
    2560 x 1440 pixels
  • Camera 12.3 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 810, 3GB RAM
  • Storage 128GB,
  • Battery 3450 mAh
  • OS Android 8.1 Oreo

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64 Comments

65. tokuzumi

Posts: 2026; Member since: Aug 27, 2009

"Spontaneously"

63. Taters

Posts: 6474; Member since: Jan 28, 2013

I just rma'd my 5x and ordered my 6p. My first phablet. Hopefully this news is BS Apple PR type stuff.

55. HumbleJ06

Posts: 102; Member since: Aug 10, 2015

How many phones have cracked and shattered? 1, 2, 9 etc... And isn't purposely bending a phone different than a phone just bending in your pocket? Sounds like more is being made out of this than it should be.

54. shinywindow unregistered

Chinese make garbage. Krapple is Chinese garbage. Huawei is lower caliber Chinese garbage. Buy Korean or Japanese phones if you can find them. Or Canadian.I would say USA but we don't make anything anymore since the. Libtards got rid of all our manufacturing jobs.

51. 99nights

Posts: 1152; Member since: Mar 10, 2015

There's your #shattergate

43. Kary1

Posts: 300; Member since: Jun 26, 2015

What, you mean the "premium materials" recommended by the tech press really suck!?!!!

48. roldefol

Posts: 4745; Member since: Jan 28, 2011

In all seriousness, the best bet in my opinion is something like the Moto X Pure. Metal frame, premium silicone backing with tons of grip. At least until their ShatterShield tech trickles down from the fugly X Force/Turbo 2.

42. jeroome86

Posts: 2314; Member since: Apr 12, 2012

To much glass on phones now. I watch Erica Griffin YouTube and her Note 5 review unit had cracked camera lens. She wasn't sure how she even done it. This phone has huge glass back. The Nexus 5x looks to be the better phone.

29. cnour

Posts: 2305; Member since: Sep 11, 2014

Bulls**t phone with bulls**t OS.

34. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Wow, I've never heard you speak critically of the iPhone before.

47. marorun

Posts: 5029; Member since: Mar 30, 2015

Bulls**t guy with bulls**t comment.

57. 99nights

Posts: 1152; Member since: Mar 10, 2015

Hey PA how is this troll not banned yet?

27. SuperAndroid507

Posts: 361; Member since: Jan 06, 2014

The curse of the Nexus 4 is back, this is the second reason I won't buy a Nexus phone again.

33. NFSHesham

Posts: 297; Member since: Feb 04, 2014

The nexus 5x has no problems

35. middlehead

Posts: 486; Member since: May 12, 2014

Because they didn't put a ridiuclous glass back on it. I'll never understand why people think a glass back is 'premium' construction, it's awful and adds unnecessary expense to a phone.

61. SuperAndroid507

Posts: 361; Member since: Jan 06, 2014

Of course I might consider it but it takes me to the first reason I won't buy a Nexus again, I have no support in my country, when my N4 shattered its back local LG support practically told me to f*** myself because of buying a phone not supported here.

25. DeusExCellula

Posts: 1390; Member since: Oct 05, 2014

very interesting..

23. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

There is nothing wrong with the build quality of the phone. It isn't defective. They just didnt add a layer of support in the frame. But if you set out to just bend it like an idiot, obviously it will bend. But will it bend in your pcoket?

26. Rydsmith unregistered

"There is nothing wrong with the build quality of the phone...They just didnt add a layer of support in the frame." So a design flaw...much better.

46. marorun

Posts: 5029; Member since: Mar 30, 2015

Do you see how the guys is shaking when he bend it? thats mean a hell lots more pressions than you would ever put on the phone in normal usage case... As for the Back cracking well we had no return yet for this at out store so its might just be a manufacturer deffect you know its can happen.. the amount of % of sold Apple or Samsung device with such deffect is impressive compared to any other manufacturer.. and i am talking of ratio of return per 10 device sold... so its not a matter or more sold..

32. Zylam

Posts: 1827; Member since: Oct 20, 2010

So the back cracking out of nowhere is evidence that there's nothing wrong with the phone?

19. CX3NT3_713

Posts: 2365; Member since: Apr 18, 2011

I call BS! This is just a way to get a replacement phone

16. TyrionLannister unregistered

I was worried about this. The metal is too tightly joined to the glass. As the phone gets intensely used, the phone will generate heat and will get hot. When you stop using it, it cools down. Metal cools much more quickly than glass and hence contracts. And voila, the glass cracks. Previous Xperia devices also had this issue, though it's fixed with newer devices and it was not nearly as severe. The glass on S6 series is 2.5D and hence doesn't give this issue on sides.

28. roldefol

Posts: 4745; Member since: Jan 28, 2011

Makes sense. And it hasn't been an issue with camera lenses because those are either really small, or (better yet) sapphire.

31. tedkord

Posts: 17529; Member since: Jun 17, 2009

Sapphire is actually more prone to shattering than glass. It's harder, but more brittle. At the same size, Sapphire needs to be thicker than glass to be as shatter resistant.

36. roldefol

Posts: 4745; Member since: Jan 28, 2011

I'm not thinking of impact shattering, I'm thinking pressure/thermal expansion. I'm a bit rusty on my crystal chemistry though.

64. vincelongman

Posts: 5836; Member since: Feb 10, 2013

I don't think its a problem with the Glass or Sapphire Its probably due to the aluminum expanding due to heat IMO Huawei should have left a tiny gap, similar to what Samsung, Apple and Sony do OR put a little piece of rubber/plastic

45. marorun

Posts: 5029; Member since: Mar 30, 2015

No but the samsung phone shatter to lil pieces if you drop it on the side from 30 centimeter lol...

53. tedkord

Posts: 17529; Member since: Jun 17, 2009

Sure.

10. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Go with the 5x. Clearly the better choice.

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