LG G4 owners on AT&T are receiving a mystery OTA update that installs without permission

LG G4 owners on AT&T are receiving a mystery OTA update that installs without permission
According to a few Reddit posters, a number of AT&T subscribers toting the LG G4 are angry, to say the least. Many are saying that their new phone received a mystery OTA update that installed on the LG G4 without permission. Some of the G-rated comments include "My LG G4 just updated it's software automatically, without any prompts or asking for confirmation. What gives? Anyone else see this?," and "Pretty uncool there was no prompt, no changelog, and no option to decline."

Many of those complaining were concerned that their phone was hijacked so easily. Most in the middle of a call had that call dropped so that the update could be received. Suppose someone was on an emergency call and that call was disconnected? That person would have to wait for the update to be completed before trying to call 9-1-1 again.

The update, which weighs in at 25MB, could carry an enhancement to the AT&T address book. Others claim that it removed a bug that prevented the phone from connecting to a 5GHz Wi-Fi network, and yet others say that the update fixes an issue with Quick Charge 2.0.

We've started sniffing around to see what we can find out, and as soon as we get an answer we will pass it along.

source: Reddit via 9to5Google

Related phones

G4
  • Display 5.5" 1440 x 2560 pixels
  • Camera 16 MP / 8 MP front
  • Processor Qualcomm Snapdragon 808, Hexa-core, 1800 MHz
  • Storage 32 GB + microSDXC
  • Battery 3000 mAh(18.5h talk time)

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12 Comments

1. AlikMalix unregistered

Like I always said, you don't have as much control over android as you think you do: all phones have carrier bloat, carrier logos, you have to root to get updates when they come out, you had no control over app permissions until android just added it with M... You think changing fonts and icons is control? I love when android geeks pride themselves for having open sourse OS - when they do not know what it actually means, and what it means to carriers and hackers. And now this - someone has some back doors built in to YOUR phone. Good thing it's probably a security update but who knows.

3. jamesdean

Posts: 1; Member since: Jun 09, 2015

You say root like it's a bad thing! Carrier firmware isn't open source. Aosp firmware is and it's not bloated at all. Even google apps are optional. I've had complete control over app permissions since jellybean if I remember correctly thanks to the Appops xposed module. It is the combination of root and custom recoveries that really give you complete control with android. You sound like a jealous kid trying to justify spending too much on dated hardware so you could be one of the cool kids with an apple logo on your phone. Grow up!

4. waddup121 unregistered

I agree with you!

6. tacarat

Posts: 854; Member since: Apr 22, 2013

Your phone, not your software. There's no magical reason that your consent is needed for computer operation if the programmers deem not to ask. Still, forced updated like that are rude.

2. Tuxedo

Posts: 356; Member since: Mar 19, 2013

LMAO... so true^^^

5. bugsbunny00

Posts: 2267; Member since: Jun 07, 2013

thats at&t fault no complain by the other three carrier..

9. Wakwas

Posts: 2; Member since: Jun 10, 2015

Im with t-mobile and it happened in the middle of me watching something

7. justForTheRecord

Posts: 51; Member since: Jan 17, 2015

... and yet no one whines when Windows 7 or 8 dumps whatever you happen to be doing to finish their "critical" update and re-boot the computer. Hmmm ... interesting.

8. Simona unregistered

These are mafia in atat same is Verizon mafias .. Only t-mobile USA is normal

10. Wakwas

Posts: 2; Member since: Jun 10, 2015

Actually im with tmobile and it just happened to me no notification or anything didnt even show it was downloading anything very messed up to be honest

11. steelew

Posts: 221; Member since: Jun 04, 2012

I'm just hoping they don't lock the bootloader the way they did on my S4 right after I got it. That stopped me from using anything except for safe strap and no one knew it until it was too late. I would really like to get a heads up so that I could accept or deny updates to MY hardware that I bought outright and that I use on an MVNO of AT&T. That sucks.

12. hortizano

Posts: 294; Member since: May 22, 2013

First the complaints: "Ohh, my God, a bug!! Fix it, you dumb carrier!!" Then more complaints: "Ohh, my God, they fixed the bug without my permission!! You dumb carrier!!". Conclusion: no one is ever happy with anything. The end.

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