HTC U12+ doesn't have a USB Type-C to 3.5mm adapter in the box

HTC U12+ doesn't have a USB Type-C to 3.5mm adapter in the box
Available for pre-order in the US as of earlier this week, the HTC U12+ is a powerful, high-end flagship that replaces last year's U11. Similar to the U11, the HTC U12+ does not feature a standard 3.5mm headset jack, but it comes with HTC USonic Adaptive Earphones in the box - these connect to the handset via its USB Type-C port.

Since the HTC U11 came with a USB Type-C to 3.5mm adapter in the box, customers may expect the U12+ to have an adapter, too. Unfortunately, this is not the case, at least not in the US. 

The retail box of the HTC U12+ that's sold stateside contains an HTC Rapid Charger 3.0, a USB Type-C cable, an HTC Clear Case, and the aforementioned USonic Adaptive Earphones. So, if you want to use 3.5mm headphones with the U12+, you'll just have to buy an adapter yourself (HTC is selling such adapters for $12 a piece).

As a reminder, the HTC U12+ is priced at $799 (64 GB model) and $849 (128 GB model). The new smartphone is compatible with Verizon, AT&T, and T-Mobile, and comes in two color versions: Ceramic Black and Translucent Blue. The Ceramic Black variant will be released in June, while the Translucent Blue one is expected to start shipping in July.

source: HTC (Twitter)

Related phones

  • Display 6.0" 1440 x 2880 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 845, Octa-core, 2800 MHz
  • Storage 128 GB + microSDXC
  • Battery 3500 mAh(23.8h 3G talk time)



1. Humanoid

Posts: 1226; Member since: Dec 11, 2017

Usb C earphones are better solution than any adapter/dongle. For those that dont own great wired earphones/headphones and usually use what comes with the device.

4. IT-Engineer

Posts: 566; Member since: Feb 26, 2015

That is not the point, probably you have a great earphones which you use on your PC or tablet at night and want to use on your phone too. For this amount of money I except a dongle. This just proves if HTC fails as a company which they will and it's only a matter of time, it's because of pure stupid decisions.

12. Sparkxster

Posts: 1240; Member since: Mar 31, 2017

I second this. It is really stupid not to include an adapter for people to use headphones they already own.

29. LionStone

Posts: 1048; Member since: Dec 10, 2010

And there's probably a ton of people that will simply use the Usonic headphones that come with the phone, real simple. Your comment proves you don't know what you are talking about because pretty sure you don't work for HTC and your premonition people have been saying for years...and yet here they still are... You probaly expect a back rub also for the price of the phone lol :)

24. danny_a2005

Posts: 365; Member since: Oct 06, 2011

I though it came in three colors variants

2. Cat97

Posts: 1933; Member since: Mar 02, 2017

799 USD with all the competition ? Joke of the century :) You sometimes wonder if certain managers want to sink their own company on purpose...

6. Humanoid

Posts: 1226; Member since: Dec 11, 2017

It will be better than the iphone 9, also cheaper. Better than OP6 at everything. 800 is not overpriced, when in many locations Galaxy S5 was above $700 years ago.

7. AmashAziz

Posts: 2934; Member since: Jun 30, 2014

We think $800 is overpriced. HTC products need better pricing for their revival. And I don't think this has to do anything with the outdated S5.

18. TechNeck

Posts: 656; Member since: Aug 29, 2014

It's not overpriced. Lowering the price wouldn't make any sense since it's specs are supposed to be faring against the likes of the S9+, which costs well over 800.

14. rouyal

Posts: 1583; Member since: Jan 05, 2018

At this time, and their current situation, they can't command the same prices as Apple or Samsung. Their brand isn't worth what it once was.

27. LionStone

Posts: 1048; Member since: Dec 10, 2010

Sure they can, they just did, get over it.

28. LionStone

Posts: 1048; Member since: Dec 10, 2010

Riiight...It's hilarious when people think they know what's best for a company they have no knowledge of the inner workings of said business. Everybody always wants something for nothing...

3. ijuanp03

Posts: 616; Member since: Dec 30, 2014

I don't mind since the usonic earbuds are the best stock earphones in the industry. I'm more concerned is WHEN they will start selling this device with all the competition going.

26. japkoslav

Posts: 1518; Member since: Feb 19, 2017

If that was meant as a joke, it was a good one. Usonics are good as let's say 20-30$ headphones made by Fostex.

5. Ayman123

Posts: 34; Member since: Sep 01, 2017

What a shame for $799+ device ..but USonic is available there so its ok..but those who don't like using Earphone, shouldn't buy U12+? Hmm HTC should consider to put it for that high price phone

8. jellmoo

Posts: 2627; Member since: Oct 31, 2011

I like the look of it, but at $800 it's already clearly overpriced, and not including something as simple as a headphone adapter is just ridiculous.

9. master-mkk

Posts: 214; Member since: Aug 27, 2014

does it really matter? its not like anyone will buy it either way


Posts: 443; Member since: Nov 21, 2016

HTC will record another record low in sales and be like "where did we go wrong?"

11. AngelicusMaximus

Posts: 730; Member since: Dec 20, 2017

Let's be honest. This little gaffe really has nothing to do with it. No one will let $12 stop them from buying an $800 device. The phone was going to have low sales regardless of this.

13. A_A_A

Posts: 225; Member since: Jan 23, 2017

With adapter or without one - this phone will have no sales. I'm pretty sure this is their last phone and company will be out of phone business by MWC 2019.

15. NiteVibe

Posts: 10; Member since: Jan 26, 2018

I'm buying it

17. TechNeck

Posts: 656; Member since: Aug 29, 2014

I think I might as well. It appears to be a solidly built phone, but I don't see why people are so against the U12+ not having a dongle. Google didn't put a dongle for the Pixel 2/XL and you didn't see as many people ripping on them on PA. People are just biased and when they see ONE TINY flaw, they declare no one is going to buy it.

16. TechNeck

Posts: 656; Member since: Aug 29, 2014

I for real don't see what the problem is with not having a dongle. 3.5mm jacks are already being phased out by phone makers for 2 years. I don't see why this is an issue when it comes with headphones of its own. It's not that expensive to get a dongle. Heck, you could get a good one for under 10 bucks.

20. mootu

Posts: 1530; Member since: Mar 16, 2017

It would have cost HTC around $1 to include a dongle, in the position they are in they cannot afford to alienate potential customers for the sake of $1. Smaller OEM's who make far less profit per phone include them, it's expected.

19. Wiencon

Posts: 2278; Member since: Aug 06, 2014

No jack, no buy

23. AngelicusMaximus

Posts: 730; Member since: Dec 20, 2017

You weren't going to buy it anyway.

22. Sealblaighter

Posts: 429; Member since: Jan 26, 2014

This is a big mistake!

* Some comments have been hidden, because they don't meet the discussions rules.

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