Google fixes Pixel and Pixel XL freezing issues in the latest security update


Google's Pixel and Pixel XL smartphones had been plagued by many issues since their release last fall. A small percentage of these problems were caused during the manufacturing process, while others, most of them, were addressed via software updates.

A rather long thread on Google's product forums contains the reports of many Pixel and Pixel XL owners who claim their devices freeze randomly or when they execute specific operations.

The reports started piling up since November, which means it took Google almost seven months to address some of the freezing issue affecting the Pixel and Pixel XL smartphones.



Even so, there is no guarantee that the fix will work for all situations, so if you've been affected by these freezing issues, the update might not solve the problem entirely, Google claims.



So, feel free to post your feedback on Google's product forums, especially if the update doesn't do anything for your Pixel or Pixel XL handset.

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Related phones

Pixel
  • Display 5.0" 1080 x 1920 pixels
  • Camera 12.3 MP / 8 MP front
  • Processor Qualcomm Snapdragon 821, Quad-core, 2150 MHz
  • Storage 128 GB
  • Battery 2770 mAh(26h talk time)
Pixel XL
  • Display 5.5" 1440 x 2560 pixels
  • Camera 12.3 MP / 8 MP front
  • Processor Qualcomm Snapdragon 821, Quad-core, 2150 MHz
  • Storage 128 GB
  • Battery 3450 mAh(32h talk time)

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10 Comments

1. libra89

Posts: 2265; Member since: Apr 15, 2016

That's a start. How about that hollow sim (the sim symbol shows no sim when there is a sim inside) issue though that some people have?

2. IgorEfremenko

Posts: 108; Member since: Nov 30, 2011

My Nexus 5X freezes and requires reboot about 8-10 times a day. P.S. Yes, I am patient.

3. torr310

Posts: 1633; Member since: Oct 27, 2011

It seems Nexus/Pixel phones are less stable and more problematic than other brand's flagships... Hopefully the situation overturn on the Pixel 2.

5. libra89

Posts: 2265; Member since: Apr 15, 2016

The Pixels are great phones but it's a shame that the issues are so random.

4. Valdomero

Posts: 662; Member since: Nov 13, 2012

That sucks, I had a nice Nexus 5X since last year and just recently died on me for no reason. It was like 3 days after I updated it to the May security update, so I believe it has something to do with it. Well Google, you better pull up your pants because you're screwing people's phones without knowing.

11. IgorEfremenko

Posts: 108; Member since: Nov 30, 2011

My 5X started to freeze and crash right after the same update.

6. tangbunna

Posts: 463; Member since: Sep 29, 2016

Google Pixes Fixel

9. chenski

Posts: 755; Member since: Mar 22, 2015

When are they going to nix fexus

7. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Wonder if this is true? Stats show Android more stable then iOS. Pixel seems to be having issues although a pretty decent phone.

10. sgtdisturbed47

Posts: 965; Member since: Feb 02, 2012

Stats don't play any part in real world usage.

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