Google Nexus 7 has separation problem with its screen

Google Nexus 7 has separation problem with its screen
Some owners of the Google Nexus 7 tablet, including some whom are members of the Xda Developer's Forum, have noticed that the screen on the ASUS built device is slowly moving above the plastic bezel over time. In other words, the screen is popping up from the plastic casing. At first, the screen seems to creak when it is pressed, but eventually it starts to show some separation issues. One entrerprising Xda member, jam10238, removed the tablet's back cover and tightened the screws that hold the screen in place.

A few Google Nexus 7 owners decided to copy this maneuver and found upon removing the back cover of their unit, that the screws were quite a few turns away from being sufficiently tightened. While getting a screwdriver and turning the screws (no, we don't recommend the Oppo Finder for this operation) helped some, it didn't solve the problem in every case where there was screen separation.

Instead of doing something to the Google Nexus 7 that you probably should not do, your best bet is to call the retailer or email the on-line app store that you bought it from, and request a replacement unit. Now that the tablet has started shipping in number, you probably won't have to wait terribly long for a replacement. And we would try to avoid saying anything about having a screw loose because someone might take it the wrong way.

If you are the type that must fix it yourself before surrendering to a technician, you can find directions on how to remove the back cover and tighten the screws at the sourcelink.

source: XdaDevelopersForum  via  Phandroid


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Nexus 7
  • Display 7.0" 1280 x 800 pixels
  • Camera / 1.2 MP front
  • Processor NVIDIA Tegra 3 T30L, Quad-core, 1300 MHz
  • Storage 8 GB
  • Battery 4325 mAh

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21 Comments

1. remixfa

Posts: 14605; Member since: Dec 19, 2008

umm.. your probably going to wait. The Play store was sending emails to people that ordered in some areas that the shipping time for the 16 gig version was going to be a few more weeks. It was all over G+ yesterday.

2. nightelf91

Posts: 20; Member since: Jul 03, 2012

Dear author, Please proof-read your article before posting it online. Hint: the prominent label underneath the embedded picture of the nexus 7 box. Kindly, A Phonearena reader

14. quakan

Posts: 1418; Member since: Mar 02, 2011

What a douche.

3. Hammerfest

Posts: 384; Member since: May 12, 2012

I have sent my TF101 (Asus Tranformer OG) in now 3 times in the last month, literally once a week, first time they replaced the wrong part, second time they replaced the correct part but damaged the camera, Im sending it in a 3rt time to fix the camera... Needless to say, I havent had an issue with doing the RMA and getting repair done, sure they might do a "quick fix" (IE I said the bezel was loose, so they just replaced the bezel instead of what it mounted to, easy to figure out if you spend more then 10sec on it), but not denials for my repair so far, and while Im annoyed as all hell at being without my tablet for coming up on a month now, they paid for shipping for the last 2 times and havent given me s**t when I sent it in... This is the LEAST problems I have had with an RMA/Repair center... Asus pays the facility well and while they may not take the extra time to examine the problem, they wont balk at taking it back for a second or third time to really fix your issue :D TL;DR: Call ASUS, get an RMA, get it fixed under warranty... My experiance has been GREAT considering so far with another tablet device from asus!

4. gallitoking

Posts: 4721; Member since: May 17, 2011

is a 199.00 tablet.. right?

6. Sniggly

Posts: 7305; Member since: Dec 05, 2009

You've been out in force today.

8. gallitoking

Posts: 4721; Member since: May 17, 2011

still behind to what your troops are doing right?

13. Sniggly

Posts: 7305; Member since: Dec 05, 2009

My troops? What in blazes are you talking about?

15. gallitoking

Posts: 4721; Member since: May 17, 2011

Ohh please commander of the fandroids... go to any Apple articles read all the comments left by yur troop of haters

16. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Lolwut? I'm no leader. It's flattering that you try to assign responsibility for others' actions to me though.

18. iamcc

Posts: 1319; Member since: Oct 07, 2011

Just because you Apple fans need to have some sort of "leader" to make you all feel special like you are part of a club does not mean the same for everyone.

5. clevelandiskindacool

Posts: 37; Member since: Jul 03, 2012

Come on ASUSSSSSSSSSSSSSSS

7. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

Hmmm, I'm still tempted to buy one, but I'd rather have a higher end Asus tablet, something with 2gb of ram for futureproofing would be nice....

9. valapsp

Posts: 565; Member since: Aug 12, 2011

The ones that will ship next week or 2 are intact?

10. zaidalrawi80

Posts: 21; Member since: Jul 05, 2012

yesterday was in Sam's club and i saw it and i can give my first impression it's good quality and for its cost i can say it's affordable to people how they need it for browsing and little things to do....

11. zaidalrawi80

Posts: 21; Member since: Jul 05, 2012

Good competitor to Kindle fire at least Android!

12. remixfa

Posts: 14605; Member since: Dec 19, 2008

first adopter syndrome. it happens to ALL products. Before the trolls come in and start spouting their crap, remember all the initial problems each iphone has had.. especially with their yellow screen blotches and antennas.

17. protozeloz

Posts: 5396; Member since: Sep 16, 2010

iPhone and iPad various generations have had issues in the past, that's why I wait for certain batches to go away as issues appear factory regulations get tighter

19. sithman

Posts: 299; Member since: Apr 21, 2012

This ain't about apple, it's about the nexus 7. Do not deviate young Jedi, or suffers your fathers fate u will.

20. protozeloz

Posts: 5396; Member since: Sep 16, 2010

read my comment again please

21. mstrjames

Posts: 1; Member since: Jul 24, 2012

Simple fix by holding the screen down for a long period of time to let the glue rebond - it's been two days and it's perfect! Check out the full guide: http://therealtonystark.blogspot.ca/2012/07/google-nexus-screen-separation-fix.html

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