Facebook bug inaccurately deletes posts in a fight against fake coronavirus info
We have heard that Facebook is actively trying to limit the spread of misinformation in these challenging times and it announced that posts regarding the COVID-19, published by unauthorized entities or spreading panic, are going to be removed from the platform. However, due to the public health situation, the tech giant was forced to send people from its moderating team home and thus slightly change its moderation tactics.
Guy Rosen, Facebook’s VP of integrity, wrote in a tweet that all the incorrectly removed posts have been restored. He also added that the removed posts were not only about COVID-19, but other topics were affected as well. The bug had also spread to Instagram, as there were reports of posts removed on there as well, along with links from legitimate news sources being blocked, such as Vox or The Atlantic.
We’ve restored all the posts that were incorrectly removed, which included posts on all topics - not just those related to COVID-19. This was an issue with an automated system that removes links to abusive websites, but incorrectly removed a lot of other posts too.— Guy Rosen (@guyro) March 18, 2020
We're on this - this is a bug in an anti-spam system, unrelated to any changes in our content moderator workforce. We're in the process of fixing and bringing all these posts back. More soon.— Guy Rosen (@guyro) March 17, 2020
Unfortunately, some users on Twitter are claiming that the issue hasn’t been completely resolved and are still getting their posts removed or blocked at the moment.