Don't expect HTC to promise monthly security updates says company executive Jason Mackenzie

Don't expect HTC to promise monthly security updates says company executive Jason Mackenzie
With rival smartphone manufacturers like LG and Samsung promising monthly security updates along with Google (for its Nexus devices), HTC Americas president Jason Mackenzie sent out a tweet yesterday that called such updates "unrealistic." The monthly updates were a response to the Stagefright vulnerability, which first started getting noticed in July. At its peak, Stagefright left 95% of Android handsets open to attack. Hackers could use the exploit to take control of the microphone and the cameras on an Android phone, and grab personal information, all from a malicious MMS.

Early in August, Samsung announced its intentions to send out monthly security updates to Android phones. One week later, Google said that it too would send out such updates each month. Google also included a feature on Android 6.0 that will show you when your handset last downloaded and installed a security update.

Over the weekend, Mackenzie was tag-teamed on Twitter by some curious smartphone owners wondering why Samsung and LG promised to send out these security updates monthly, while HTC did not make such a commitment. Mackenzie replied that the carriers make such a timetable "unrealistic" and that HTC did not want to make an unrealistic promise. Those of you who have had to deal with a long-delayed update can understand exactly where the executive is coming from.

All of this talk about security on Android can only be putting a smile on the face of  BlackBerry CEO John Chen, who late last month confirmed the existence of the company's Android-powered slider, the BlackBerry Priv. The device, which is rumored to be released next month, will reportedly have a strong focus on security. After all, the name of the handset, Priv, is short for Privacy.

source: @JasonMacHTC via AndroidHeadlines



1. zeeBomb

Posts: 2318; Member since: Aug 14, 2014

That face though, eek. Lookin like Alvin from Alvin from the chimpmunks with a derpy face like that.

15. AnTuTu

Posts: 1620; Member since: Oct 14, 2012

These sorts of statements in public really show how they are struggling at HTC these days. I believe their executives are playing a key role in order to doom this company every month. It is just sad ;(

26. unregistered

The worse one is that he is still smilling. I wonder what's still funny to him.

16. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

His face resemble Stephen Elop. His words 'echos' the burning platform.

32. jojon

Posts: 435; Member since: Feb 11, 2014

..LOL classic

2. jellmoo

Posts: 2628; Member since: Oct 31, 2011

Does anyone really expect anything out of HTC at this point?

3. zeeBomb

Posts: 2318; Member since: Aug 14, 2014

NOPE. HTC, take this loss (DJ Khaled voice on loop) Another one...another one...another one...


Posts: 334; Member since: Mar 24, 2015

DJ Khaled: “Don’t ever play yourself. Don’t ever play yourself. Don’t ever play yourself. Don’t ever play yourself. Congratulations you played yourself”

14. zeeBomb

Posts: 2318; Member since: Aug 14, 2014


4. alouden unregistered

True. But he's right when it comes to dealing with the carriers. Especially the US carriers. Allegedly Samsung and LG push updates monthly to carriers. We know how that game plays out once the carriers receive the updates.

27. iushnt

Posts: 3122; Member since: Feb 06, 2013

i am still not being able to understand why Samsung doesn't update diectly like what Apple does

5. Subie

Posts: 2393; Member since: Aug 01, 2015

Manufacturers do have the option to use stock android. Then the updates coming straight from Google would be easier and cheaper to send out to their phones. This might be the way HTC should go IMO.

6. zeeBomb

Posts: 2318; Member since: Aug 14, 2014

I wish I can see the day when Sammy finally goes stock. Maybe a hopeful but doubtful return with GPE devices?

18. Furbal unregistered

There needs to be a gpe edition of every handset =\

7. Ahovking

Posts: 711; Member since: Feb 03, 2015

So many people including a lot of fandroids here don't realise how important it is to constantly update your phone and keep it updated to the most latest build, I had a lot of argument with fandroids saying that it wasn't important to update your phone, to the lastest OS.. But for security it is incredibly important. Android is too fragmented for this monthly update to work, for example it would have by pass both Google and the carrier going straight from Samsung to your device for this plan to be realistic but even then Apple has been known to do this kind of thing within days/weeks so why can't them?

9. zeeBomb

Posts: 2318; Member since: Aug 14, 2014

Ahovking, that Edd stare and truthful posts...I expected you.

28. iushnt

Posts: 3122; Member since: Feb 06, 2013

That's my point..Samsung is perfectly capable of doing the Apple way in terms of updates..i.e, sending the updates directly bypassing the carriers. After all its the TouchWiz that controls the phone's security and performance optimization. Here in my place the s6 Edge(International Version) has been getting frequent updates..They better follow the same way for the carrier devices too..

30. j2001m

Posts: 3061; Member since: Apr 28, 2014

It's not and even more so with the new iPhones being very big, Samsung as to help the carriers at all time ,q as its easy for the carriers to just redirect customer to Apple iPhones with easy in the USA, if you think that's not the case you need to get real

29. j2001m

Posts: 3061; Member since: Apr 28, 2014

You are up in Knox blocking things way before any software update , right?

8. imkyle

Posts: 1115; Member since: Nov 18, 2010

It is not unrealistic. You just have to want to support your products and make the time for it.

10. joevsyou

Posts: 1091; Member since: Feb 28, 2015

"unrealistic" LOLLOLOLOLOL updating your product is unrealistic. Typical lazyness

11. theguy2345

Posts: 1216; Member since: Jun 24, 2014

With the stupid carriers, it is completely unrealistic. An update is available for my phone right now, but since T-Mo decided not to push it I don't have it. These OEMs just can't guarantee updates with the carriers running around, screwing things up.


Posts: 334; Member since: Mar 24, 2015

Dont expect HTC to make any sales next year

17. legiloca

Posts: 1676; Member since: Nov 11, 2014

I'm changing brand by next year.. HTC is just way too careless as of this point. Priced the same as Samsung but have middling specs and doubtful updates. Off to the trash bin

19. promise7

Posts: 894; Member since: Jul 03, 2013

Both HTC and Motorola have really made huge mistakes this year that will affect their sales in the immediate future. HTC released the lackluster M9, tried to correct it w/ the the M9+, then hyped the HTC Aero which turns out to be a mid-range phone. The last saving grace is a hail mary of a flagship device in early 2016 which has to absolutely be the best phone they ever put out or they will head for bankruptcy. Now Motorola drops support for the Moto E (2015), and Moto X (2014) on Verizon and AT&T. This is absolutely unacceptable and are already turning customers away from the Moto X Pure to the Nexus 5X and 6P. This is obviously the doing of Lenovo because the old Motorola would never drop support that quickly. Who will want to buy future Motorola products now when they won't be supported a year from now?

21. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

I agree with some of what you said in regards to Motorola. Yes, there is no reason they shouldn't be supporting the Moto E. As far as the carrier Moto X, I believe that has to do with the carriers, since the Pure Edition uses the same ROM, the only differences between it and the carrier versions branding on the device, bloatware preinstalled, and the bands they support. Otherwise they're the same phone. The old Motorola did have a few devices that they quickly dropped support for though. So far as my next device, I'm bouncing back and forth between the XPE and the Nexus 6p. I'm reasonably sure they'll have quick updates on the XPE, and will most likely support it more than they would devices like the G and E, but this situation also gives me pause. I also believe that's why they decided to sell direct to consumers and handle updates themselves, for situations like the 2014 X and the Turbo LP update. Right now I'm waiting on reviews for the 6p to make my final decision. For example, battery life, camera, and if the new features in Marshmallow that mirror Moto's apps (Display, Assist, Voice, etc.) are as good as Motorola's implementations. Hopefully they'll have the reviews out before the 25th so I can still be eligible for the $50 Playstore credit.

23. jojon

Posts: 435; Member since: Feb 11, 2014

..that's ok HTC, we have come to terms with not expecting much from you!

25. Michael.Parker

Posts: 273; Member since: Aug 22, 2015

HTC make phones so insanely difficult to repair they're essentially disposable and now they won't even make the effort for extra security... No wonder HTC is a doomed company.

31. der_damo

Posts: 213; Member since: Sep 16, 2014

Why? Too busy producing too many new phones instead focusing on one great product?

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