Remember #Bendgate? Back in September 2014, just days after the launch of the Apple iPhone 6
and Apple iPhone 6 Plus
, several owners of the latter model complained that the handset would bend if carried for too long in a front pocket
. Soon it became apparent that both models were predisposed to bending. Apple responded to this by calling the bending "extremely rare," claiming that it tested the two phones using "3-point bending, pressure point cycling, sit, torsion & user studies." At the time, Apple said that only nine customers had complained that their new iPhone models had bent.
According to court documents, Apple knew that the iPhone 6 was 3.3 times more likely to bend than the iPhone 5s
, and the iPhone 6 Plus was 7.2 times more likely to fold. While the documents were under seal, U.S. District Court judge Lucy Koh made some of them public today following her decision in a recent case.
Internal court documents recently unsealed reveal that Apple knew that its 2014 models were more susceptible to bending
Some see a connection between the bending and the so-called "Touch Disease"
that made the touchscreen on several iPhone 6 and iPhone 6 Plus units unresponsive. The screens also would display a flickering gray horizontal bar at the top of the screen. Apple blamed it on phones that were dropped multiple times on a hard surface. The company said that there were no engineering issues with the two phones, but in May 2016 it started to reinforce the part of the logic board related to "Touch Disease."
The bending, and Apple's decision not to use an epoxy found on all previous iPhone models, apparently led to Touch Disease
The wheels of justice move slowly. Earlier this month, Judge Koh denied the plaintiff's request for class action certification. Koh said that the plaintiff's did not have a system in place for distributing any damages awarded to members of the class. The plaintiffs say that they will appeal Koh's decision or request that she reconsider her ruling.
Meanwhile, the court documents clearly show that Apple had an inkling that the iPhone 6 and iPhone 6 Plus were more likely to bend than any other phone the company ever released. And another document revealed that an epoxy used by the company on all of its previous models were not used on its 2014 phones. That could lead to a chip losing its contact with the circuit board it was attached to, due to bending. And a loose chip was one of the theories that independent phone technicians came up with to explain "Touch Disease."