Judge Koh releases documents that show Apple knew the iPhone 6/6 Plus would bend

Remember #Bendgate? Back in September 2014, just days after the launch of the Apple iPhone 6 and Apple iPhone 6 Plus, several owners of the latter model complained that the handset would bend if carried for too long in a front pocket. Soon it became apparent that both models were predisposed to bending. Apple responded to this by calling the bending "extremely rare," claiming that it tested the two phones using "3-point bending, pressure point cycling, sit, torsion & user studies." At the time, Apple said that only nine customers had complained that their new iPhone models had bent.

According to court documents, Apple knew that the iPhone 6 was 3.3 times more likely to bend than the iPhone 5s, and the iPhone 6 Plus was 7.2  times more likely to fold. While the documents were under seal, U.S. District Court judge Lucy Koh made some of them public today following her decision in a recent case.

Some see a connection between the bending and the so-called "Touch Disease" that made the touchscreen on several iPhone 6 and iPhone 6 Plus units unresponsive. The screens also would display a flickering gray horizontal bar at the top of the screen. Apple blamed it on phones that were dropped multiple times on a hard surface. The company said that there were no engineering issues with the two phones, but in May 2016 it started to reinforce the part of the logic board related to "Touch Disease."

After a class action suit was filed against Apple over "Touch Disease," the company announced that it would treat the disease with a repair for $149. While Apple admitted that the issue was real, they maintained that it was the result of drops on a hard surface.

The wheels of justice move slowly. Earlier this month, Judge Koh denied the plaintiff's request for class action certification. Koh said that the plaintiff's did not have a system in place for distributing any damages awarded to members of the class. The plaintiffs say that they will appeal Koh's decision or request that she reconsider her ruling.

Meanwhile, the court documents clearly show that Apple had an inkling that the iPhone 6 and iPhone 6 Plus were more likely to bend than any other phone the company ever released. And another document revealed that an epoxy used by the company on all of its previous models were not used on its 2014 phones. That could lead to a chip losing its contact with the circuit board it was attached to, due to bending. And a loose chip was one of the theories that independent phone technicians came up with to explain "Touch Disease."

To prevent this from happening the next year, Apple used Series 7000 aluminum, the same type used in the production of aircraft, for the Apple iPhone 6s and Apple iPhone 6s Plus chassis. And it has continued to use the material to reinforce the latest iPhone models launched every year since.

Related phones

iPhone 6
  • Display 4.7" 750 x 1334 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A8, Dual-core, 1400 MHz
  • Storage 128 GB
  • Battery 1810 mAh(14h 3G talk time)
iPhone 6 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A8, Dual-core, 1400 MHz
  • Storage 128 GB
  • Battery 2915 mAh(24h 3G talk time)



1. Jacksie66 unregistered

I used to work in a phone repair shop and the amount of iPhone 6 that came in with bends was shocking. Nearly every model over a year old was bent to some degree..

18. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

And I don't know why anyone would support Apple over this.

54. lJesseCusterl

Posts: 96; Member since: Apr 27, 2015

Agreed. It's rarer for me to see a straight 6 or 6 Plus. I'd say conservatively that 90% of them I see are bent to some degree.

72. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

I worked at the apple care facility. Every single iPhone 6 and newer that were sent in were bent.

2. cncrim

Posts: 1590; Member since: Aug 15, 2011

Apple knew and they dont cảre because if try to fix it at that time will stop cash and production flow. And they knew that take chance few bend and admit they knew 5 years later nobody care anymore. On top of that, barely anyone take time or know how to take cooperation to court.

5. fyah_king unregistered

Why would they care when the sheep are using it wrong?lol

6. NateDiaz

Posts: 1093; Member since: Mar 03, 2018

How about Nexus 6P and HTC One M9?

34. darkkjedii

Posts: 31744; Member since: Feb 05, 2011

This is an Apple/iPhone article.

47. aegislash

Posts: 1536; Member since: Jan 27, 2015

It's quite pathetic, really, both iOS shills and Android shills alike. Shoehorning other brands into articles perceiving their favorite in a negative way because they can't bear the thought of their precious OEM taking any heat.

49. darkkjedii

Posts: 31744; Member since: Feb 05, 2011

And he’s the best at it.

70. NateDiaz

Posts: 1093; Member since: Mar 03, 2018

What's pathetic lmao? iPhone ain't the only phone to bend. Just because Apple is popular s**t like this become a news and when I try to tell One M9, 6P did even worse people remind me it's not an Apple article wow

78. Macready

Posts: 1830; Member since: Dec 08, 2014

Uh, or we remind you that you're spouting nonsense. The 6P and M9 can withstand a whole lot more (up to a multitude) than 20 kg force.

62. Penny

Posts: 1871; Member since: Feb 04, 2011

Plus, think about the marketing opportunity for the next version! "Aircraft grade aluminum! The strongest phone ever, in your pocket!" "Man, the bending really is a problem on this one, maybe I should upgrade to the 7..."

88. deleon629 unregistered

They'll be camping in line for days for that model as well.

3. ijuanp03

Posts: 676; Member since: Dec 30, 2014

They knew and they want you to bend it so they can repair and charge you more. Good job Apple!

4. NateDiaz

Posts: 1093; Member since: Mar 03, 2018

Wish they knew Physics a bit. Anything with greater surface area and less thickness is more susceptible to bends and comparing it with iPhone 5s is plain stupidity. iPhone 5s is much smaller and thicker as well.

73. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

The 5/5S/SE frames were all squared on the sides which added overall strength to resist bending. The 6 to 7 franes were rounded on the sides which were structurally weak.

7. jeffpom

Posts: 69; Member since: Dec 11, 2016

Phones bend. Videos have shown this - the Samsung is actually more susceptible. I have seen prepaid phones come in bent. They ALL bend. Stop hating. http://www.businessinsider.com/googles-nexus-6p-way-easier-to-bend-than-iphone-6-2015-11 There are MULTIPLE videos showing this for many phones.

9. PhoneCritic

Posts: 1382; Member since: Oct 05, 2011

Yes agree they bend. Samsung phones also over heated and caught fire. But here is the kicker Samsung openly admitted it had a problem and made recalls . Then it apologized then it refunded/ gave money to purchase another device. Still then when it released its new device it gave $300 - $400 off to those former owners that had even replaced their device with another towards purchasing the newly released device. Samsung went further and gave them free VR, 360 cameras or Watch with the device. But the most important thing is they admitted their guilty and apologized. they did not blame the user. Apple is getting a track record now for always blaming its user community and never taking responsibility. Remember the whole battery issue? then they charge you to fix and issue they cause - come on? That's not right at all. they need to respect their customers too.

35. darkkjedii

Posts: 31744; Member since: Feb 05, 2011

Post of the day, you kept it 100. Apple dropped the ball on the 6 Plus bend issue, when they could’ve took it on the chin like Samsung, and looked better in the long run. They’re not perfect, like the sheep try to make them out to be.

37. darkkjedii

Posts: 31744; Member since: Feb 05, 2011

They basically admitted guilt, by immediately going to 7000 series aluminum. Smart move.

48. Macready

Posts: 1830; Member since: Dec 08, 2014

" Samsung is actually more susceptible" A lie. The Samsung S6 Edge of that time could withstand up to 110 pounds when using a 3 point test in the center, before the glass would break. The phone would bend, *but return to its original shape*, unlike the iPhones at that force. The regular S6 was much stronger than both still, but what's more important, the iPhones would already start bending around 70 lbs or less when the test wasn't focusing on the center point, but the area closer to the volume buttons, the weakest link. So in practice, it wasn't Samsung phones that would bend, it was iPhone 6 models, because they would require less than half the force to bend them permanently.

50. Macready

Posts: 1830; Member since: Dec 08, 2014

Correction, the iPhone 6 would already start bending at about 20 kg (44 lbs), and at 30kg (66 lbs) it's already showing honest banana power.https://www.youtube.com/watch?v=9X0Xglp1IJQ

11. sissy246

Posts: 7129; Member since: Mar 04, 2015

Yes all will bend, it's how easy they bend that matters. Apple knew it would bend way to easy but lied about it and tried to blame the customers.

22. TechSceptic

Posts: 1156; Member since: Feb 05, 2018

Samsung is more susceptible to bending? Bulls**t, Samsung phones have been the most solid phones for a long time now, and they definitely don't bend. You should watch JerryRigEverything, as he tests out phones in various ways, and he always ends his videos with a bend test, a bend test that the iPhone 6 and Iphone 6 plus failed. A Samsung phone has never ever failed his tests, while iPhones has. He often praises Samsung, as they are among the most solidly build smartphones with every generation, as you will see him saying in his videos.

25. kiko007

Posts: 7521; Member since: Feb 17, 2016

Lol, their phones were made of all plastic not even 4 years ago... “solidly built” my ass.

33. tedkord

Posts: 17505; Member since: Jun 17, 2009

And still didn't bend as easily. There are videos all over YouTube of the iPhone 6+ bending easily, but the Note 4 not bending at all. This was a scummy move by Apple, you can't even defend it.

41. darkkjedii

Posts: 31744; Member since: Feb 05, 2011

Real talk bro. I like Apple, but truth is truth. They went the cheap route on build quality, and got caught. Best thing they bould do moving on, was 7000 series. Did they replace bent phones for free, or no?

43. kiko007

Posts: 7521; Member since: Feb 17, 2016

I’m not defending Apple. Not one word of my post has anything to do with Apple. I am refuting the claim Samsung has been make sturdily built devices since day... which is a lie.

56. tedkord

Posts: 17505; Member since: Jun 17, 2009

But at the concurrent time, they were making much sturdier phones. Even the older all plastic phones like the S4 and S5 didn't bend as easily as the 6/6+.

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