Apple will treat the iPhone 6 Plus "Touch Disease" for $149

Apple will treat the iPhone 6 Plus "Touch Disease" for $149
Back in August, we told you that some Apple iPhone 6 and Apple iPhone 6 Plus users were experiencing difficulties with their phone's touchscreen. Dubbed "Touch Disease," the symptoms include an unresponsive display and a horizontal flickering gray bar across the top of the screen. While many third party repair experts have seen plenty of 2015 iPhone units with the disease, Apple did not originally recognize it as an issue. The company told those with an affected model out of warranty, that they would have to buy a new phone.

While a class action suit has been filed against Apple by those with an iPhone that has caught the "illness," the company now not only agrees that the problem exists, but is offering a repair program. The cost of the repair is $149.

While Apple is saying that the issue comes as a result of multiple drops on a hard service, repair pros say that more specifically, Touch Disease could be the result of problems with the controller chips that turn touch inputs into signals. One theory is that the issue is caused by a manufacturing defect with the U2402 Meson Touch IC chip. Another theory is that solder balls used on the motherboard have cracked, allowing the controller chips to lose contact with the board. Both theories could be consistent with an iPhone that has suffered multiple drops.


If you have an iPhone 6 Plus with Touch Disease, you might want to have Apple make the necessary repairs. If so, click on the sourcelink.


source: Apple

Related phones

iPhone 6 Plus
  • Display 5.5 inches
    1920 x 1080 pixels
  • Camera 8 MP (Single camera)
    1.2 MP front
  • Hardware Apple A8
    1GB RAM
  • Storage 128GB, not expandable
  • Battery 2915 mAh
  • OS iOS 12.x

FEATURED VIDEO

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless