Apple will treat the iPhone 6 Plus "Touch Disease" for $149

Apple will treat the iPhone 6 Plus
Back in August, we told you that some Apple iPhone 6 and Apple iPhone 6 Plus users were experiencing difficulties with their phone's touchscreen. Dubbed "Touch Disease," the symptoms include an unresponsive display and a horizontal flickering gray bar across the top of the screen. While many third party repair experts have seen plenty of 2015 iPhone units with the disease, Apple did not originally recognize it as an issue. The company told those with an affected model out of warranty, that they would have to buy a new phone.

While a class action suit has been filed against Apple by those with an iPhone that has caught the "illness," the company now not only agrees that the problem exists, but is offering a repair program. The cost of the repair is $149.

While Apple is saying that the issue comes as a result of multiple drops on a hard service, repair pros say that more specifically, Touch Disease could be the result of problems with the controller chips that turn touch inputs into signals. One theory is that the issue is caused by a manufacturing defect with the U2402 Meson Touch IC chip. Another theory is that solder balls used on the motherboard have cracked, allowing the controller chips to lose contact with the board. Both theories could be consistent with an iPhone that has suffered multiple drops.


If you have an iPhone 6 Plus with Touch Disease, you might want to have Apple make the necessary repairs. If so, click on the sourcelink.


source: Apple

Related phones

iPhone 6 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A8, Dual-core, 1400 MHz
  • Storage 128 GB
  • Battery 2915 mAh(24h 3G talk time)

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52 Comments

1. robocopvn

Posts: 504; Member since: Mar 10, 2010

Ok. And the iphone 6 plus costs about ~170usd of parts price!! In Nov 2016 lol

2. bambamboogy02

Posts: 834; Member since: Jun 23, 2012

Ha! Admitted a problem,blamed it on the end user, and make them pay for a fix. Wow. Just wow.

7. Leo_MC

Posts: 6935; Member since: Dec 02, 2011

I think there is a real problem when one drops one's phone repeatedly.

12. NarutoKage14

Posts: 1313; Member since: Aug 31, 2016

Do a little more research and you'll find out its being attributed to a side effect of bendgate.

17. Leo_MC

Posts: 6935; Member since: Dec 02, 2011

So, phones bend and get damaged when physical pressure applied. Duh!

21. Ticklemyfancy

Posts: 214; Member since: Oct 09, 2016

Keep your fanboyism aside , not your brain , and think for a moment.

33. Leo_MC

Posts: 6935; Member since: Dec 02, 2011

Can we just talk about facts, without the fear of being labeled?

23. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

So why not admit it in the first place? I know for sure there must've been some investigation as soon as this problem came up. It's like they don't want to repair phones under warranty, and they're waiting for the expiration of the dates so they can cash in.

34. Leo_MC

Posts: 6935; Member since: Dec 02, 2011

Admit what? That physical objects get damaged when power is applied to them? Of course Apple admitted that by saying the iPhone is a PHONE - not a crowbar - and used as a phone it should not bend (and the proof are millions of unbent iPhones 6 and 6+).

37. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

Come on, stop being ignorant! "... experts have seen plenty of 2015 iPhone units with the disease, Apple did not originally recognize it as an issue...the company now not only agrees that the problem exists, but is offering a repair program." But the disease caused by physical damage is just an assumption for now. Just stop with your defence.

40. Leo_MC

Posts: 6935; Member since: Dec 02, 2011

Apple offers a repair program for broken displays, so does Samsung; neither one admitted having a problem with cracked displays. What does that mean for you?

30. tedkord

Posts: 17198; Member since: Jun 17, 2009

No, not phones. The incredibly bendable iPhone 6. Only.

38. AlikMalix unregistered

I though the bending thing was only attributed to iPhone 6+ (and so is this issue).

41. AgentZero

Posts: 314; Member since: Aug 16, 2014

when they get damaged by the strength of a toddler its not the user problem its the manufacturer

26. AlikMalix unregistered

I like iPhones, but I got to side against Apple on this one. This is literally effed up compared to my experience with Apple. I know the device is out of warranty, but if it is related to bendgate and I believe it is - Apple should just replace/repair for free and say they're sorry! (I'm not being sarcastic). Mark my words - there will be a class action very shortly and well deserved.

52. steodoreben

Posts: 379; Member since: Sep 26, 2013

@bambamboogy02 LOL. I agree. Now, that's what you call a PREMIUM device.

3. bambamboogy02

Posts: 834; Member since: Jun 23, 2012

Ha! Admitted a problem,blamed it on the end user, and make them pay for a fix. Wow. Just wow.

25. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

Internet problems? Please call your nearest internet provider, or use a better connection. XD

27. AlikMalix unregistered

It's called "using an android device". True actually.

4. bambamboogy02

Posts: 834; Member since: Jun 23, 2012

Ha! Admitted a problem,blamed it on the end user, and make them pay for a fix. Wow. Just wow.

10. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

a! Admitted a problem,blamed it on the end user, and make them pay for a fix. Wow. Just wow.

5. bambamboogy02

Posts: 834; Member since: Jun 23, 2012

Ha! Admitted a problem,blamed it on the end user, and make them pay for a fix. Wow. Just wow.

11. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

Ha! Admitted a problem,blamed it on the end user, and make them pay for a fix. Wow. Just wow.

35. ibend

Posts: 6747; Member since: Sep 30, 2014

Ha! Admitted a problem,blamed it on the end user, and make them pay for a fix. Wow. Just wow.

6. cnour

Posts: 2305; Member since: Sep 11, 2014

Thanks Apple, it is a two years phone and you accept repairing it. A model for other companies.

31. tedkord

Posts: 17198; Member since: Jun 17, 2009

You've got something on your nose.

53. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Companies will repair most any device, regardless of age and as long as they have parts, for a fee. To applaud Apple for doing something everyone does is bordering on stupid.

8. antonmassoud

Posts: 89; Member since: Oct 22, 2016

Huh? They admitted there's a problem and they will fix it for 149$? Wtf Apple , it's your fault in the first place not user's fault.

20. Ticklemyfancy

Posts: 214; Member since: Oct 09, 2016

Well, it doesn't surprise me . They're apple after-all

9. deewinc

Posts: 455; Member since: Feb 21, 2013

So the disease affects handsets that have ONLY been dropped repeatedly? But people will still pay and call it innovation =D

* Some comments have been hidden, because they don't meet the discussions rules.

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