Apple refunds $6000 bill belonging to an 8 year old wielding her dad's Apple iPad
posted by Alan F. / Jul 20, 2013, 9:27 PM
in-app purchases for popular App Store games like Campus Life, My Horse, Hay Day and Smurfs’ Village. At one point, the 8-year old spent £2000 ($3052 USD) covering 74 transactions in just 6 days. Overall, between March and July, Lily spent like a drunken sailor, ringing up a bill of £4000 ($6100 USD) on coins, upgrades and jewels. It seems that she had learned her Dad's password from watching him enter it.
Lee, who had been working away from home, missed emails sent out by Apple alerting him to the purchases. After his bank account was frozen, he found himself at the point where he was contemplating selling his car and two motorbikes. At first, Apple refused to do anything about the purchases, saying that "all purchases made on the iTunes Store are final". But eventually Apple decided to refund the money, a move that according to Lee, "...really has saved my bacon".
The moral of the story is that no mater how young your kids are, they might know more than you think they do. If they've watched you install an app and type in your password, the whole process could be stored in their memory and we would suggest changing your password. Many kids that age might not grasp the concept of money and could easily be entranced by in-app promotions. And let's face it, you can't expect Apple to constantly refund in-app purchases.
source: TheSun via CNET
Posts: 133; Member since: Sep 02, 2011
Microtransactions should be banned.
posted on Jul 20, 2013, 9:35 PM 8
Posts: 63; Member since: Apr 16, 2010
That guy should have been more responsible with his things, Apple should have stuck to their guns and made him pay the bill, why is it that parents never want to take responsibility for their kids running up a bill, put restrictions then you wont be in that situation in the first place....Idiot Parent
posted on Jul 21, 2013, 9:34 AM 3
Posts: 813; Member since: Jan 09, 2013
First of all the guy was responsible. He had a password on it for purchases. So what you are saying is that he should not let his daughter play games with the iPad while he is away on business. I was un aware that his dughter had learned his password. $6000 is a lot of money to through away on virtual junk. His daughter was probably not aware what she was doing and niether was he because of being away on business.
posted on Jul 22, 2013, 1:53 PM 0
Posts: 31037; Member since: Feb 05, 2011
Classy move apple, classy move indeed.
posted on Jul 20, 2013, 9:39 PM 17
Posts: 206; Member since: May 14, 2013
posted on Jul 20, 2013, 10:02 PM 2
Posts: 5692; Member since: Feb 10, 2013
Smart move too, because he is defiantly going to tell that story to many of his friends. Ok, I was thinking about how to prevent this. What if you sign out of the AppStore (go to the Featured page, then tap on your account). Would you have to log back in to make a in-app purchase. That could prevent this from happening.
posted on Jul 20, 2013, 11:55 PM 0
Posts: 476; Member since: Nov 24, 2012
true, i think kids corner is a must have feature in every platform...
posted on Jul 20, 2013, 10:27 PM 3
Posts: 1635; Member since: Feb 21, 2013
Oh dear......do you even know what kids corner is......besides this was on a tablet there is no kids corner on any tablets......your such a fanboy!
posted on Jul 21, 2013, 5:09 AM 3
Posts: 496; Member since: Mar 10, 2013
An 8 year old? :o I was hardly even allowed to play Snake on the Nokia 3310 back then!
posted on Jul 20, 2013, 10:27 PM 16
Posts: 1418; Member since: Mar 02, 2011
Apple really needs a kids only mode. I've had younger family members use my iPhone and attempt to figure out my password so that they can buy something for game or download another app and it just locks me out and forces me to go to my computer and reset my password. Needless to say, it's irritating.
posted on Jul 20, 2013, 10:39 PM 3
Posts: 339; Member since: Mar 16, 2013
Pass the buck much. Parents except others to police their children. This guy is let off the hook for being stupid, as he gave his consent to the child using his ipad. And yes I know children can't enter contracts legally.
posted on Jul 20, 2013, 10:46 PM 4
Posts: 2; Member since: Jun 14, 2013
Yeah android should invent a kids mode you just click and you can buy no password......
posted on Jul 20, 2013, 11:02 PM 0
Posts: 1919; Member since: Dec 07, 2011
I think there's already a sign in option for the Play Store. I have a feeling it's the same way for the App Store because I constantly have to sign in if I were to download a new app or update the current ones on my iPod Touch or brother's iPad.
posted on Jul 21, 2013, 1:32 AM 0
Posts: 854; Member since: Apr 22, 2013
I've used "App Lock" by DoMobile Lab to put a lock on my phone's settings, app stores and task/app killers. Pretty much locks it down for the kids. Now I just need a way to prevent sideloading without preventing it for myself.
posted on Jul 21, 2013, 1:47 AM 0
Posts: 1106; Member since: Feb 23, 2012
I once made an accidental purchase on my ipod touch and they refunded the cost. At first they said all purchases were final too, but they gave me a chance. The cost of that purchase was small though.
posted on Jul 20, 2013, 11:56 PM 1
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